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Keys Park Conference and Function Centre, Cannock

I enquired about booking one of the function rooms and received an email back asking for additional information such as numbers did we we require catering etc which I replied back to, (it was obviously available for them to respond asking for more information not to say it was booked) however they must have considered it to not be worth while whilst we were only wanting about 25 people so they responded saying “due to their other commitments they could not continue with my booking” which I’ve asked what they mean and they’ve failed to respond. I don’t know what it’s all about but I found it very rude as it’s clearly available.