Not sure whether it is a new policy but neither the men who arrived to take my Mum away or Jade in the office offered any condolences whatsoever which myself & family thought odd. On the day of the funeral Ralph was very good apart from insisting the pallbearers sat on the front row of the church. I said I would like to sit by my husband & my daughter. Not unreasonable I think on such an occasion. My son-in-law went & sat by his wife but sat on the end of the pew enabling him to return to the coffin quickly. My two nephews, the other pallbearers, could easily have sat in the second row as the rows behind were obviously empty. Then there wouldn’t have been the excess of people on the front row. I think just a little foresight was needed. But many thanks for an otherwise excellent service on such a dreadful day weatherise.
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