I have been with this company for the last five years, the standard is so high and there prices are fab for the amount of work that gets done. All the girls that come to clean are so friendly, polite and reliable I would recommended this company to anyone I wouldn’t use anyone else to come into my home and clean 100% recommend xx
Appalling experience with this company. Still not received funds that i over paid for almost 3 months!!!! Initial few cleans were OK, not brilliant but OK. My kitchen shelf was never cleaned, the mirrors were always very badly smeared, items were always put back in the wrong place even after id asked them to not put anything away, washing up was never done properly, various cleaning items left scattered throughout the house after every clean, blinds never dusted. Things then started to slip and i advised the owner many times, she changed the cleaner. Still not happy with the standard and having 2 clean cancelled at very short notice we were offered a free clean. For numerous reasons a few sessions had to be cancelled or rearranged. The cleaner just did not turn up on 3 occasions which i was never pre warned about. Then i was offered an additional clean the following week on the third occasion, to which the cleaner NEVER turned up. I was NEVER contacted again, No apologies or explanations were ever made until i chased for a refund of over paid monies. I keep being told its been done yet funnily enough is still not in my bank account. My messages get ignored or a reply asking who i am..... funny that when i cancelled the standing order before they chased straight away knowing my number. This is a shady run business with second rate cleaners. Customer service is everything with your business along with professional and good staff. You have none of this. Do not hire this company, they may well seem to do a good job initially but it will fade and you will not receive any of your money back.
I can't rate this company highly enough! We have a weekly clean at our Office and Maxine is just fantastic with perfect attention to detail! Spik n Span do a spectacular clean regardless of which member of staff is here - I just want to say thank to Sonya and the rest of the team. I do not hesitate when recommending this company to others - Kind Regards Vicki
Reply from Spik 'n' Span - Cannock Cleaners: Thanks Vicki we aim to please xx
Appalling experience with this company. Have only recently received money that was owed to me and my house keys having not had any services from them for over 2 months. Was quite nervous about having a cleaner and explained to the owner of the company that we have a nervous dog. Was reassured this was not a problem. First time the cleaner came, my husband was asked if my dog could be kept in a room for the 2 hours she was there. That rang alarm bells. The second clean, the cleaner just cleaned the same things again (much of this was at an 'ok' standard) - mirrors looked like they'd been wiped with a wet cloth then left. After complaining and asking to cancel our contract, we were offered a free clean and a new cleaner. For varying reasons odd sessions had to be cancelled or rearranged on both parts. Got very complicated and difficult with our very busy lives so we chose to cancel - having overpaid and not received the free clean we were promised. It then took 2 months of badgering the owner (who gave countless excuses - none of which accepted blame) and being accused of lying about the cleaning we had, before we finally received our money and house keys. Approach this company with caution.
In April 2018, Pat L said:
I have been using Spik n Span services for a few months and I cannot fault their work and I am grateful for what they do for me. Very happy with the service they provide. My cleaner is fab.
In March 2018, Annie A said:
Super pleased with my clean today. I noticed my conservatory windows as soon as I walked in and it smelt beautiful. Microwave looked brand new. Paige always uses her hours well and I always feel that it's totally worth having her come once a week. Spik n Span are my heroes.
In March 2018, Samantha S said:
I recommend Spik n Span from the initial consultation to discussing my cleaning requirements to the actual job done are excellent. Great cleaning schedule provided so cleaner and I know what's been done, this gives reassurance and a consistently thorough job. Thank you.
In March 2018, David N said:
Sam does a very good job. We are very pleased. Thank you.
In March 2018, Katie W said:
Always great service. Communicate if any updates or changes and I'm never disappointed wit my clean.
In March 2018, Rachel C said:
Have recently started using Spik n Span to help out with housework so I can focus on spending more time with children. My cleaner does a fantastic job, she's thorough and friendly. I would 100% recommend.
In March 2018, Lisa T said:
Spik n Span have been great to work with, happy to listen to feed back and work hard to meet my needs.
Reply from Spik 'n' Span - Cannock Cleaners: Thanks Lisa x
In March 2018, Susan J said:
A friendly local firm who provide a good service. Cleaning is of a good standard and always willing to talk through any issues or concerns.
Reply from Spik 'n' Span - Cannock Cleaners: Thanks Susan
In March 2018, Laura S said:
Excellent friendly service. Sonya and her team do a brilliant job, are punctual, flexible and most importantly I trust them in my home.
Reply from Spik 'n' Span - Cannock Cleaners: Thanks Laura
In March 2018, Richard P said:
Spik n Span provide a very good service all round.
In February 2018, Luke C said:
Excellent cleaner. Very thorough. Sam is very friendly and always has a smile on her face.
In February 2018, Chris W said:
Cleaning is spot on or spot less! Sam's 'bin shaming' keeps my diet on the straight and narrow!
Reply from Spik 'n' Span - Cannock Cleaners: Great thanks
In February 2018, Adam W said:
Very friendly, helpful and polite. Sam is a nice person who is nice to have round the office.
In February 2018, Gemma M said:
Spik n Span have been cleaning our office and communal areas for almost 4 years, it makes such a difference and saves us time and makes the office and customer area feel clean and fresh, maintaining our high standards and pride in the workplace. Thank you Sonya and her team.
Sonya & Paige clean our house every fortnight, It makes such a difference to us - motivates us to keep it tidy and so nice to come home to a house that looks and feels fresh. It saves me time, and means i get to spend some time with the family - Its worth every penny and can't thank them enough for all the hard work. ( she also does my ironing too! #lifesaver - and she does a much better job that me too ;-)) Highly recommend their services 5*