Installation completed at the end of last year and I have left it until now to leave a review to give us time to evaluate them and see if any faults develop so people reading this get a better picture. Six months later and all is good. A door needs adjusting but Mitch said it would and that it was included in the price but that can wait until after the virus. We have a 220 year old cottage and wanted windows that matched the original ones and these are pretty much perfect. Quite a few of the local villagers have said nice things about them and what a good job they have done. The job was a bit more challenging than a normal house as nothing is straight or square but they did a really good job and were prompt, polite and tidy. Prime Design are a small, friendly business, and the whole process was informal. I would recommend them to anyone. I imagine that more work will come their way on the basis of this job.
Replaced blown window panes, together with new window locks and reset door. Arrived on time, professional and courteous work and that with a good price! Need I say more. Will definitely use them again and would recommend them. Don't use these franchise window repair firms, support good local businesses!
I recently engaged prime design to replace our windows and doors. I can thoroughly recommend them.
The whole process was completely smooth from quote to completion. There was no pushy sales chat, just good honest advice from Mitch to ensure I didn't spend more than I needed.(which was appreciated). Mitch and the guys are absolute professionals. So polite and friendly, even happy to chat to my inquisitive daughter and look out for the cat, despite working practically non stop throughout the day. Insisted on tidying up before they left too. I wouldn't hesitate to use them again.
I would definitely recommend Prime Design Windows of Cannock. From start to finish they did an excellent job and we are very pleased with the result. The lads that fit the windows were hardworking, trustworthy and conscientious, they cleared up any mess and put right anything we weren't happy with, which was very little. The windows and doors are of excellent quality and we would have no hesitation in recommending this company. A local firm, for local people.
In February 2020, Gillian E said:
Very professional and happy to go the extra mile. Very polite, clean & tidy leaving not knowing they have been; thank you lads!!!
We love our new windows, excellent finish!!!
In January 2020, Christine C said:
I would definitely recommend this company. They came in on budget and the project was completed on time. The workers were very pleasant and tidied up after each day. The final result is stunning. If there were any issues they would be dealt with straight away. Well done!
In January 2020, Laura H said:
A fantastic service, called last minute and door was fixed, no problems. Thank you for rescuing at short notice and right on top of Christmas. Highly recommend!
Had a conservatory pulled down and an orangery built up in its place. Mitch and the team did it all and were great. Quality, Timeliness and Price were all great. Would definitely use these guys again
In September 2019, Michael G said:
We have had several different jobs done by Prime Design over the last 3/4 years (new guttering/drainpipes/windows and doors) and have always found the work to a very professional standard. The guys are polite, hard working and everything is left clean and tidy. All products used are to a high standard at a competitive price.
In September 2019, Lizi B said:
Absolutely fantastic! Brill service, great quality and fab staff! Thoroughly recommend them.
Mitchell and Del have installed most of our windows and doors in the last few years. We always turn straight to them when we need any work doing as they are reliable, efficient and very fairly priced. Needed emergency work recently which was completed with utmost professionalism. Can't thank Mitchell enough.
Fantastic!! Mitch and the team came out when they said they would and completed the work in a timely and professional manner. High quality products that are fitted to a excellent standard - I would recommend to anyone, the best in the area!!
Prime Design we’re recommended to us by another building professional and having dealt with Mitch and subsequently having superb quality windows fitted I can see why. Throughout my dealings with Prime Design there has been total professionalism and courtesy and the product supplied and fitted has been first class.
I have since recommended Mitch and Prime Design to my nephew and I would have no hesitation in using them again. Brilliant job.
Mitch and his team converted by double garage into a bar/games room in a little over two weeks, installing Windows, Bi-folding doors, under floor heating, Security alarm, floor tiles, brickwork, ceiling/walls and electrics. The work was carried out on time, to a very high quality and attention to detail. If I was to have an further work carried out I would not hesitate to contact Mitch or recommend him and his team to friends and family.
Most efficient and professional service provided from the initial consultation visit to the completion of the work. The workmen were extremely hardworking, polite and cleaned up brilliantly at the end of each day. We were delighted with the high quality of products and their appearance. Our congratulations to you all for a job well done.
Neil and Elaine Wilson
In December 2018, Jean J said:
From start to finish - first class. Options were clearly described, appointments kept and the workmen were exceptional. The windows are excellent. Fantastic service, fantastic product.
Excellent company, completed the extension within the agreed time and price, had a good team of brickie's, plumbers, electricians, roofers and window/door manufacturers and installers 5* result
In July 2018, Beverley G said:
5 star job done by Mitch and team. Excellent quality and very professional job done, we have a large house, 15 windows! The team worked solid for 2 days to get the work done and completed in time. Would recommend to anyone!
In July 2018, Lisa R said:
I was over the moon with my windows and fascia boards. Excellent service from start to finish. Communication guidance and product fabulous. Would definitely recommend this company to anyone.
In March 2018, Denise N said:
Prime Design replaced all of my windows in February this year. I am really pleased with the quality of the windows, definitely the right decision. Mitch and the team carried out the work taking care to cause as little disturbance as possible to the existing decor, they arrived promptly, worked hard, cleaned up afterwards and were very pleasant and polite. Excellent company - recommended to me and I fully endorse that.
In March 2018, Jenna S said:
Used these guys for a full house re-fit. Very very happy with service, quality of product and quality of workmanship. Highly recommended!
In February 2018, Karla F said:
Absolutely amazing service, worked to a high standard, professional in every way. reasonable price and very genuine had working guys. Thanks, highly recommend.
In December 2017, Martyn P said:
Excellent service. Professionally carried out the required works, neat and tidy and very thoughtful. Might not be the cheapest but certainly provide real value for money.
In December 2017, Steve M said:
Prime Design replaced all my windows and doors over 2 years ago. They were fantastic then, and I have recently had to get back in touch with them due to a problem I had. The problem was not the fault of Prime Design in any way, but i needed them to return and resolve the issue for me. They responded to my needs very quickly and have sorted the problem. The true test of a business is often not the service at the start of a job, but after completion and Prime Design have been fantastic. Thank you again to the friendly team.