I was involved in a road traffic accident and Premier, from the moment they contacted us to the moment they completed the repairs were outstanding. Very polite, friendly and guided us through each stage. Highly recommended.
In May 2021, Jayne M said:
Very convenient, the collection and delivery service. Friendly and knowledgeable staff. Some services very expensive.
In May 2021, Steve B said:
Having had my car bumped I was wary of using the insurers recommendation from personal experience. Pleased to say I found reception very professional and repair was good quality, also the car had a first class valet prior to its collection. Happy to recommend anytime, contact details have been circulated round family.
In April 2021, David S said:
Excellent service throughout the whole process of repair. The pick up and drop off service was much appreciated. The work has been carried out to my complete satisfaction and the car looks spick and span all over thanks to a full wash and valet. Thanks to Phil!
In April 2021, Mark P said:
Excellent service, collected car at arranged time, quickly diagnosed problem and repaired car as soon as parts delivered. Kept me informed of progress throughout. Very satisfied with the service provided and the polite and courteous staff. Thoroughly recommend.
In April 2021, Brian T said:
A prompt response. detailed appraisal of my Jaguar XF was excellent. Premier's service exceeded my expectations. I intend to become a loyal customer.
In April 2021, rob stanton said:
The service was genuinely excellent here, was having problems getting an Engine repair for 3 weeks prior to calling Premier. One call and the car was booked in and the next day was finished. Great price and the staff were so helpful, I absolutely cannot recommend highly enough
In April 2021, Patricia H said:
The service I received was excellent and professional. They fetched my car for it's MOT and delivered it back to me as I suffer with asthma and it makes it easier for me.
In April 2021, Alan McCracken said:
First time I’ve used them, very pleased with them. Jo is lovely to deal with which makes such a difference to customer service
In March 2021, B L said:
Great service, amazing job. Friendly staff, very nice!
In March 2021, Mike J said:
First class service from collection of vehicle to its return in sparkling condition. Thank you.
In March 2021, Helen B said:
Excellent! Friendly staff and just perfect service. Thank you.
In March 2021, Matt A said:
Fantastic service from Premier Group. Really prompt and personal service from them, and over the moon with car repair, good as new again. Couldn't fault Premier Group. Thank you.
I have taken my 2018 Vauxhall Astra to Premier Group twice in the last month for various cosmetic corrections. 1st visit was for a general valet, having selected the £75 Premium service I am exceptionally please with what I received. I had asked for them to document and areas that may need further attention. The car was looking almost as new save for a few body scratches and bird lime stains that they had marked down for me as I had asked - very thoroughly too! This brings me on to my second visit, a localised paint correction for the scratches and bird lime stains noted on my first visit. In addition to this services I had a few stone chips corrected by the paint shop. Again, incredible job done. and all that was just £60 inc VAT. Very reasonable. The final job i had asked for was a curb rash repair and respray on one of the alloys. Yet again exceptional result and a very good price - £50. the colour match to the rest of that alloy and the 3 others is faultless. I will definitely use Premier Group in the future. All the staff i spoke to were very kind and explained everything is easy language and were very polite. Thanks Premier Group. Kev
In February 2021, Caroline S said:
Delivery crew, very polite and friendly. Happy with the job. Thanks, even though slightly delayed.
In February 2021, Vanessa W said:
Excellent service and a job well done. Would recommend their services to anyone. Well done on a very professional job. Thank you.
In February 2021, Yvonne M said:
Very good service, would be happy to use Premier Group again. we would also recommend to friends and family.
In February 2021, Vaughan Crawford-Edis said:
Totally recommend visiting the Premier Auto Team at Hednesford. Such friendly and efficient staff. I had an mechanical fault which was no easy job, but was nevertheless quickly rectified . Also the detailers in the bodyshop did an excellent job of removing all the scratches on my Jaguar, and making the paintwork look like new again. I can also recommend the valletting service which is very thorough and excellent value for money. Keep up the good work guys!
In February 2021, Paul said:
Body repaired to a excellent standard. I was kept up to date with progress. Valeted in side and out. The car looks stunning. Definitely would recommend
In February 2021, Jason Whittle said:
Booked my bmw in twice this month. first for a service second for a repair, Both times the Premier Group were extremely fast and efficient with good competitive prices! I would recommend them to anyone and will be taking my car there again.
In January 2021, Mary B said:
I am very satisfied with the service and quality of work done on my car, also the very pleasant and cooperative people I have had the pleasure to talk to. Many thanks.
In January 2021, Michael T said:
I am really pleased I chose Premier Group to repair my car. They were prompt in taking my car in, in the repair time. They picked up and delivered my car when repaired - in a very clean and tidy state.
In January 2021, Chris Mallows said:
This business is fantastic! They took to time to listen to my concerns with my vehicle and got it sorted quickly with excellent communication throughout.
In December 2020, Barry B said:
The service I received from Premier Group was excellent from first phone call to the last contact.
In December 2020, Neil R said:
Fantastic! Friendly bubbly Beckie came and took photos on tablet, car went in quick for repair, came back in a week like brand new, so clean inside out, smells beautiful. Repair immaculate, Thank you.