Hollybush Pets and Aquaria

4.9/5 based on 55 reviews
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This is a review for the Pavers outlet within the Hollybush. I had ordered shoes to be delivered to Store, unfortunately before I could collect Covid-19 intervened and the Store announced closure. I received a call on that day from an unknown female colleague to deliver my shoes on her way home. I am an NHS workweek and I asked her to deliver to my secure porch. I am very impressed and touched by this act of thoughtfulness and kindness.
We found all of the staff at Hollybush to be just perfect.
We made an enquiry over the phone with Zoe and she was polite, patient and very informative. When arriving at the store this did not change. We are delighted with her help and overall patience - well done Zoe.
The two ladies on the houseplant desk and two gentlemen out in the yard today have gone above and beyond to help me! Thank you, you are appreciated!
Always worth a visit for the aquatics, but today the service, information and advice from Mark Hicklin was above and beyond any service you could expect. Thank you Mark.
Phoned before coming and spoke to Simon - good advice given. Came in next day and met Simon - took the time to talk through my set up and make recommendations. Very happy customer.
Zoe and Ashley went above and beyond to help, both were polite and cheerful.
We were very impressed with Cliff's wonderful service. He was very attentive to our needs and helped us to purchase a bespoke 49th anniversary gift. Tracey was equally attentive providing us with a very attractive gift wrapping service. A very satisfied customer!
Came in with my elderly mother, she needed some fish food. Alex was wonderful. he took time and had such patience with my mom to find her the food to suit her needs. He also gave me some advice on what would complement my tank.
Excellent customer service from Tania, polite, informative and helpful. Also very patient, she deserved the sale she achieved.
Shanise gave exceptional service. Very friendly and willing to go out of her way. outstanding customer service.
Excellent, friendly service. Ensured my patio slabs were available when I needed them. Will recommend to my friends.
The children really enjoyed making 'Forky', it was a cheap family morning in a busy time of the year. Well worth it.
Came to buy rockery stones, was dealt with by Charlie and Andy who's attitude from start to finish was polite and helpful. Nothing was too much trouble for these employees. Excellent service.
Very helpful, knowledgeable about products. Good customer service.
The kids really enjoyed the morning and we plan on coming to more events! Laura was lovely and welcoming too!
I asked for help from Sarah as I moved into a new house and having gardens re-modeled. The plants I wanted weren't in stock, so I came back the next day - still not in stock, so not the best from Hollybush! However with Sarah's expert advice and helpful nature I left with £85 worth of other plants.
I live in Stoke and love this garden centre. Popped in for plants and fell in love with some garden furniture. Alison came over to help and was simply outstanding. Nothing was too much trouble at all.
Brilliant service - nothing too much trouble - really pleasant assistants. Advice given freely. Products really good value for money and cost of delivery very good.
The service in the Aquatic Centre by Simon is brilliant. He is very knowledgeable and ready to help whenever asked. The rest of the staff are very helpful too.
Tanya has been an amazing help today during our purchase. She listened and guided us through various options. Many thanks.
Excellent service, highly recommended. Would always come back here. Craig, Claire and Brandon, excellent!
Thank you to Zoe and Tanya who were very helpful with garden animals.
We are very pleased with the service provided with our purchase. Andy was more than helpful to us and made our decision of which products to buy. Many thanks.
What a pleasure Marrianne is, so helpful and a credit to the store. Bought jams and basket which she gift wrapped lovely and was chatty whilst doing so. Excellent!
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