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Fortis Windows Limited, Bury

I approached this company to replace a badly scratched glass window that I needed changing.After spending about half a hr at my property and confirming the window was faulty and indeed need changing all good and he left.Angry and annoyed that less than 24hrs later he says he can’t change it with a feeble reason that it’s too near another window company radiance doors who fit the dodgy window.What????? You waste a customers time and come back with that pathetic reason.Shocking way to treat someone it’s not our fault radiance doors ripped us off £6k Thanxs for blaming us for faulty glass not what you said when you was slagging their company off was it😡🤔