Loved the decor, loved the bar area very modern. Staff very friendly. Rooms immaculate, bet spacious. Good links to Manchester via train station. Overall enjoyed my stay and will definitely be back. P.s breakfast was amazing!!!!

The food is great at this hotel. We have eaten at some award winning places and the dinner that we had was the best ever. HOWEVER, customer service is very poor outwith. Went to the bar to order food at 9.55pm (last food order was 10pm), waited 10 mins to be served and was told that the kitchen closed at 10pm! All we wanted was 2 bowls of chips. To me this was a very poor show, and bad customer service. Room was good size. Paper thin walls, you could hear everything. Running up and down the corridors, upstair rooms baning about. Take your earplugs!

After reading a few reviews (although there are 2 separate entries for this hotel) I was pleasantly surprised with The Village Hotel Bury. There were 8 of us staying for the night (attending a concert at Heaton Park) and we found it excellent. The public rooms are very smart, even the Sports Bar is exactly as it should be, a public bar showing Sky Sports, we liked the buy 2 large glasses of wine & get the rest of the bottle free (a hefty £5+ saving on a bottle of Sauvignon Blanc) and there was plenty of space in the lounges to have lunch & a drink. Food was also very good (but please don't freeze your bread buns - it makes them stale!). The rooms were very spacious and had every facility, one of our party was allocated a room in the wing being refurbished (bit of a smell of paint on the corridor but no big problem) and it was truly stunning - if this is what's intended for the rest of the hotel - it will be very plush when all complete. Breakfast was the best breakfast I have every encountered in a hotel anywhere (and I'm an ex hotel manager who has worked and stayed in hundreds of hotels). For a very busy Sunday morning they had it covered. We got a very good rate through Booking.com and will definitely be back with our partners to a tribute night later in the year. I wouldn't hesitate to use Village Hotels again.

My husband and I stayed here for one night between staying in the Lake District and Wales - it's in a great location of lots of main motorways just north of Manchester so access is easy, although the location is not pretty! The hotel has a modern ground floor area with reception and dining/pub amenities. We grabbed a bargain burger deal on the Friday night in the pub and had a full English and continental breakfast on the Saturday morning. I was a little worried about noise as there was a wedding reception but we heard nothing in our room. The sports facilities are excellent, with large gym and 25m pool although we only used the swimming pool area. I would love to comment on the jacuzzi but it was occupied by two large men for most of our 1.5 hour visit to the pool!
I would agree with those who said the reception staff were polite but not friendly - but the rest of the staff were and our room was clean and fairly standard for a hotel of this type.

I came here for a friend's Hen do. There were 6 of us in 3 twin rooms all adjacent to each other. We started off with a spa morning. Loved the pool and jacuzzi but gutted about the number of children (3 of us being teachers you see...). Luckily after a yummy lunch (massive too) the children had seemed to have left the pool. 4 of our group had treatments booked throughout the afternoon. I had tried to book but they were full :( never mind. We then retreated to our rooms to get ready for the evening's dirty dancing tribute night. We had a 3 course meal (although I had ordered a vegetarian meal they had run out by the time they got to us...so I had pasta and sauce instead. Luckily for them it was yummy.) then the cabaret show began followed by a disco.

The following morning I had one of the most delicious (and big) breakfasts I have ever had!!! FAB!

All-in-all fantastic value for money when having a party night and over-night stay was only £60 - yes! £60 for 3 course meal, cabaret show, disco, bed & breakfast. :)

Definitely recommend for a Hen do. We were able to decorate our table with balloons and sprinkles etc prior to us going in which was a nice surprise for our friend.

We had the pleasure of staying at this hotel for the 2nd time to celebrate my daughters wedding. The staff went out of their way for us, were very helpful and made everybody welcome. Food was great and will be going back for New year.

We came as a large hen night party for the dirty dancing night. We had a great time. I found the staff a little disinterested and rude at reception but this wasn't the case in the bar, pool, cleaners etc as they were all great. The pool is fab and the changing facilities great. My room was lovely, spotlessly clean, quiet and had everything I needed but my friend's room needed some decorating updated (mine was much more modern).

The meal at night was good, the drinks very expensive and the dirty dancing singers/show was poor (they couldn't sing!) but it was still a lovely night and overall I would definitely reccomend this hotel.
Very cheap considering everything that we had included in the weekend and the marvelous pool would be worth every penny.

Nice breakfast but totally self service, including making your own toast! I found this a little bizarre!

Had 2 nights stay at this hotel on arrival very impressive on the eye , nice entrance ,reception very nice too staff where very friendly stayed on the 2nd floor above the bar didn't hear a thing all night . Used the gym and pool facilities both days really nice helpful members pool is fantastic. 2nd night booked into a Bee Gees night at the last minute staff really helpful in accommodating us as we were late booking had a great night until the early hours bar prices a bit stiff but expected at a hotel. Only downside of our stay was the breakfast which was cold as it had been sat under the warming lights for sometime,tea, coffee and toast making was a bit manic as it got a bit busy !!! could do with a later check out also as 11 is to early on a Sunday morning... would stay there again...

Overall the stay was really good.The room was lovely and the pool was nice.The tiles around the jacuzzi are very dirty and need a good clean, but apart from that excellent leisure facilities.The hotel reception manager needs some training in customer care.The manager had a terrible attitude and the way she spoke to myself and other clients was appalling.Everytime we walked past reception or was sitting in reception she seemed to be arguing with clients and was very defensive . Breakfast was lovely and the evening entertainment was enjoyable.

Arrived at Hotel after travelling from the South of France, approx 11pm Tuesday evening, had been travelling over 24hrs so to arrive and be greeted with a smile and consideration due to our long journey( room upgrade) to a quieter side of hotel we felt very grateful and relieved. This hotel has always been our first choice when visiting family in the area and will continue to be so as food, room and all the staff are truly helpful, friendly and easy to deal with.
Keep up the good work, here for another week and looking forward to our continued stay.

Regards
Janet (Fusterouau)

1 night stay on Saturday night for a Gala night they had on, which was excellent - lovely food, excellent service, and a good band. Everyone in our party enjoyed it.

Reception and public areas all lovely, staff very friendly and plenty of them. The room I had was a bit dated decor-wise (so many hotels like putting flowery bedding/curtains in the rooms don't they! Is it to make us think we're staying at our Mum's house?), but the bed was comfy, everything as it should be in the bathroom, kettle, iron, tv and radio all good.

Breakfast was fantastic - plenty of food on the buffet and all of it piping hot, good choice of the healthier stuff too. Reception had warned us breakfast was going to be very busy, but it wasn't that bad, and plenty of staff were around.

Glad I braved the roads in the snow. We all had a good stay, and some of us were talking about going back if they do another Gala night. I'd probably join in.

The rooms haven't been refurbished to the same style as the other De Vere Venues. There is a flowerly bed spread and wall paper with old tired bathrooms. As you walk into reception it smacks of the lovely modern De Vere brand but then walk into the bedroom and it's really disappointing. Everything else is great e.g. food, pool but please update the rooms like your other hotels as they are great.

This hotel seems to get mixed reviews though I have never had any issues staying here which I have done quite frequently over the last 6 months. Rooms are always clean and staff are always very friendly.

Restaurant is overpriced though I have never had a complaint about the quality of the food. However after sampling nearly everything on the menu it can get a bit boring so they should try and change the menu choices.

All rooms have free wireless internet and all the basics you would expect. Rooms have no air-conditioning though so on a warm night it tends to stay warm even with windows open.

I stayed here with my family (wife & 2 young children- 5 & 3) whilst staying for a family christening nearby. We were very impressed overall, with two things in particular standing out:
- The leisure club, with its 23m pool, spa, sauna, steam room and massive fitness suite. I have been in many more expensive hotel leisure clubs that did not come close to these facilities.
- The price, which was remarkably cheap for what was on offer.
There was nothing about this hotel that I could particularly complain about- breakfast was good, rooms were a reasonable size and well equipped, staff were fine. Given the price, I think this is the best value for money I have ever had from a hotel in the UK!

Not a bad stay but could have been a lot better.

1. Upon arrival at the car park you are greeted with a recorded message telling you that “car thieves operate in the area”. Most Welcoming!!
2. Strangely there is a massive amount of disabled parking at the front, in front of the 30 or so steps to the entrance of the hotel, with no visible signs of a disabled entrance or lift!
3. Checking was smooth and efficient except my morning paper didn’t arrive.
4. The room was adequate, clean with a comfortable bed but badly in need of a general update with outdated wall paper, fixtures & fittings, thought we had stepped back in time about 20 years. (think motorway travel lodges of the 1980’s)
5. The main problem was the noise, we were on the top floor but could not get to sleep due to the party place in the function room as the night went on the disco just got louder finally ending just before 1am – tried phoning the reception, they simply were not interested.
6. Leisure facilities are excellent and spotlessly clean even managed to swim a few lengths before breakfast.
7. Breakfast - again was Ok but not great, it was completely self service, including the tea and coffee which is rather poor for a 4 star facility. The food looked as if it had been sitting there a while and badly in need to a stir / refresh, not to much to ask I don’t think.
8. Check out was also poor, tried to charge me for a prepaid room and a paper that never arrived and then refused to give me a copy of the receipt. Probably all due to the receptionist being more interested in catching up on the gossip with her colleague rather than seeing to the customer in front of her.
9. Luckily the car was still there in the morning (see point 1)!!!

Would we stay here again, yes probably at a push (if the rate was right), but more for the leisure facilities than anything else.

Was a little wary after reading reviews on TA but the hotel turned out to be a pleasant surprise. I mainly choose the hotel as it was close to relatives who I were visiting for the weekend. Entrance is definitely enticing & there is a bar off to one side and the restaurant off to the other. Check in was straight forward and staff polite. Our rooms were on the second floor & were quite nice, I’d say what you would expect for a good 3 star room – clean, nice bathroom, ample room to move around, good size tv with plenty of channels, tea/coffee making facilities, comfortable bed (with extra pillows!). Would be nice if it could have a few of the little extras – such as a fridge / mini bar, toiletries in bathroom – but for a short stay you can live without. Our rate included dinner (allowed an £18 spend per person, based on 2 people) on the first night and breakfast on 2 mornings and for £130 I thought this was excellent value. Dinner on the first night was quite good, we were a party of 4, so we tried a good variety of food (4 starters, 4 mains) and everyone was happy with what they received. Service was a bit slow, but otherwise ok. Breakfast each morning was ok – standard English hot breakfast. Breakfast food could be fresher, it seemed that on mornings when guest turn over was slow, the food quickly dried out under the hot lamps. It was great having the bar open to late and you could also purchase drinks for your room at the late night bar. The other complaint would be bar prices, which typical to a hotel are higher than the pubs in the area. So I would suggest venturing out, even to the tavern across the car park which looked like it served a lovely roast carvery.
For those interested the fitness centre and pool looked excellent - didn't have time to sample though. It is a public fitness centre, however hotel guests can use free of charge.
Tip - don't miss visiting the Bury markets - Fri & Sat (I think) - they are the best!! they sell everything you could possibly think of (well almost)
Would definitely stay here again if in the area.

We stayed for two weekend nights at this hotel. There were an unbelievably large number of steps to be climbed to reach the reception area (especially when carrying suitcases). We did eventually discover that there was a lift from the car parking area for disabled guests but this was very poorly signed. Receptionist was very curt. She gave no information whatsoever about meals or leisure facilities available. Room was much as you would expect from a budget chain hotel - it was clean and of an adequate size - and there was a good choice of food for breakfast.

Stayed for 3 nights with family. Great swimming pool, gym and squash courts. Decent size family room. Note that some of the doubles are refurbished so it is worth requesting one at check in.

Stayed here quite a few times and would definitely return.

First room I was given wasn't made up - in fact it looked as if it had been vandalised ! so a great start. Staff resolved the matter in minutes. Comfortable room , pleasant bar and very handy for the motorway.

Just got back from our stay at the Village hotel for the Bank Holiday weekend and was most disappointed! Had been eagerly looking forward to it for weeks, having spent out a little more to stay somewhere nicer than a Premier Inn, etc. We checked in at reception, which is quite impressive-very modern and classy, just like the photo's on the website. Got our key to our standard dbl and that's where it all went wrong!! We opened the door to our room and thought we had been transported to a tacky BB about 30 years out of date!! The decor of the room was shocking, we were missing a sofa and it definately did not look like the pictures shown online!! I quickly headed down to Reception and told them what I thought-no way was I staying somewhere which I wouldn't pay £40 p/n let alone £90!! I was aware (from speaking with housecleaning) that there was a new block and asked to be moved. Luckily there was a superior room free and I had to pay an upgrade charge!! We hot-footed it to our new room. some distance away and down two lifts and felt like a mile away. The new room was ok, still nothing like what we had seen and not what I would class as Superior. The bathroom was very basic, take your own toiletries as you only get one hand soap, one loo roll and one shower gel. We didn't even get a hand-towel.
It's a shame, the restaurant and breakfast were great, but the hotel falls down on the bedrooms. If you're going for a treat, stay at a Premier one down the road!

On arrival the hotel reception staff could not have been nicer they explained about breakfast. They then explained about the leisure club and pool times as I had a child with me. Within a couple of minutes I was going up to the room. The room was what you would expect from a hotel chain but there was a large flat screen TV which was lovely to watch whilst lying in bed. The bed was very comfortable with the best pillows I have ever had in a hotel, this resulted in a great nights sleep. My only concern was the bathroom, as I have a disability I requested a room to suit me and was allocated a room that was suitable for wheelchairs. Indeed it was there was plenty of space and the bathroom was huge with grabrails around the WC and the sink was accessible for a wheelchair, but there was a high step to get into the shower and there was no seat inside, I found this a little odd as if I had have been in a wheelchair I proberbly would not be able to get in let alone stand to shower, as it was I struggled to access it and getting out was really bad as there was no grabrail on the outside. Breakfast the next morning was totally stress free. We arrived about 9.10am and it was fairly quiet. We were shown to out table and was given a good explaination of what was on offer and where to find it. Food was very nice and there was plenty of it, and there were helpful staff on hand if you needed anything. The leisure club was very nice but on the morning we went the heating was not working so the changing rooms, showers and pool hall were all quite cold. The pool was ok but not to the usual temperature, this did not bother us to much and by the time we came out the showers had started to get a little warmer. Check out was very easy and again the reception staff were very friendly.

Incredibly helpful staff changed booking at short notice to accomodate my daughter coming from France to join my son and I at a wedding in nearby Bolton. She got caught up in French train strike and reception staff were able to help her check her return travel arrangements on line.
They found a catholic church for my son to attend, found a sewing kit when my dress unravelled an hour before we had to leave, helped us book a taxi and when the driver had never heard of the wedding venue looked it up on the internet so we has the postcode for the drivers sat nav.
The room was clean and big enough even with a large teenager on the sofa bed, the pool was an unexpected delight and the food in the Verve restaurant good (although the service was very slow).
Would recommend highly

This is a smashing hotel. A friendly welcome, clean spacious rooms, great service in the restaurant, bar and leisure facility, nothing was too much trouble. Don't miss the volcanic rocks in the verve restaurant, cook your own steak, bought over by the restaurant manager. Good breakfast, great choice of food.

Bury itself is a delight. The food in the market is beyond compare. People are so nice everywhere. Had a fab time.

I stayed here with a group of 12 friends for a break and to go out into Manchester. Overall we had an enjoyable stay but there were a few issues that bring down the general good standard of the hotel. The check in staff and pub/restaurant were excellent and could not be faulted. The pool and leisure areas were all to a very high standard and fairly quiet on the saturday afternoon when we went. The public areas of the hotel are all very modern and clean and there are different areas to get a drink and have a sit down so it doesn't feel crowded. We were given rooms all together and away from the main area of the hotel so it was very quiet and we were all able to get a good nights sleep. We had no issues with the availablity of our rooms and even though we had booked as one group and arrived at different times there were no issues with this.

And on to the problem !

Rooms - the hotel seem to get their priorites wrong within the room. The were a few areas that were very shabby - the celling tiles were stained in the room and the bathroom had cracks in the celling (around the lights above the showers which can;t be that safe !) and dirty grout and stains on the walls. These are all things that could be easily and quickly fixed by the hotel - but instead of doing jobs like this the hotel have put brand new huge tvs in the room !

Breakfast - the food itself was plentyful and of good quality - especially the muffins and cakes ! The service was a bit hit and miss but as we were having a lazy sunday breakfast this didn't matter. There were only a few young staff working who seemed to be very busy. They forgot to come and ask about tea/coffee and we ran out of plates - but on asking these were bought quickly and politly. What I did have issue with was the behaviour and attitde of the restaurant manager/supervisor to her staff. She was giving them instructions very loudly in the middle of the restaurant - usually next to our table ! Rather than have to resort to this and disturb people it would have been better to recruit a few more staff !

I visited this hotel with my husband and young son on 31st May. I had visited previously several years ago but found that common areas had been redecorated. I'm not quite sure about the new decor. It was so dark inside.

Our room was very clean and looked out onto a small river at the rear of the property which meant it was peaceful - no road noise.

There was a fridge in the room (no mini bar though) which I was pleased about as we had brought drinks and snacks with us.

We used the Leisure facilities on the morning after our stay and found the family changing rooms to be of a high standard and staff were helpful and friendly.

Breakfast was good. Not a huge choice of food but perfectly adequate and any problems were rectified quickly (coffee machine stopped working but was fixed within minutes).

Check out was quick and efficient. Overall for the price we paid I can't complain. I would stay there again.