Stayed now a few times at this hotel and whilst it is a fair hotel it is most certainly not one I would get excited about. Rooms are clean but in need of a spruce up. Overall hotel is ok with a good gym but everything is very average.

Comfortable, no issues.

On arriving at the hotel the reception staff were friendly enough advised us about the facilities etc.
That is where it ends...

The layout of this hotel is like trying to navigate around the crystal maze, and it literally is a maze, firstly if you are staying in any rooms in the 100's then be prepared to end up lost and walking the equivalent of a fun run.

From checking in you have to get in a lift to the second floor, then walk a good while to find another lift back to the ground floor and some more walking... it's a very very confusing place to navigate and the signs are equally as confusing.

The room itself was quite spacious, the bed was two singles pulled together and resulted in me waking up like i was in a hammock, There were several visable stains around the walls and bathroom but for the £55 i paid i didnt expect the Hilton.

The shower has two mode boiling hot or baltic cold.

Not the best hotel ive stayed in, and looking back i should have taken up the offer of the chain hotel across the way for 20 cheaper and would have had a better nights sleep.

Be aware if you are alergic to dogs then this isnt the place for you as they allow dogs in the room and around the hotel.

Bathroom had dirty toilet and mould around the shower, not something I would expect in a £100+ a night hotel.
If you don't use the leasure facilites there are much better hotels near by for half the price.

This place has a crazy configuration due to its build ons. To get to your room, its possible to take the lift up one floor, then after a bit of a walk, have to take a second lift down one floor to get to your room. You may find it a bit of a challenge after spending too long at the bar.

Other than that, a pleasant surprise is that some rooms back on to the quaint little river (complete with rapids) at the back of the hotel. If you crack the wind open at night, you can fall asleep to the lovely sound of tumbling water, I kid you not.

To prove I am not joking, ask for rooms in the similar facing as 184. I got free Wi-Fi and breakfast is very good as well.

Food in the restaurant is ok and reasonably priced. Staff are friendly. Prices are cheaper than average for the quality, in my opinion.

Oh yeah, the car park is very close to the entrance. Makes a difference when it's pi**ing down, let me tell you.

I had a back massage and facial and both treatments
were fabulous.
Molly has great skills which made for a really
relaxing treat. All products lovely.
Would just suggest a chair / shelf for our
clothes and bag to go on.

My partner and I were only here for one night and were rather pleased with the place. The room was nice and spacious, and the double bed was so wide you could roll over 3 times and still not fall out of it. The room has this key card which took us a while to figure out (the instructions on it are a bit unclear), especially when it comes to using the lights in the room (when we got there it was quite dark so it took us a while to figure out that we had to leave it in a slot on the wall for them to work). Then again, this could also be due to the fact that we are rather simple people.

After reading some of the other reviews we were expecting the hotel to be a bit loud as it is often used for functions and parties. The staff were obviously aware of that and tried to be accommodating by placing us in a wing of the hotel that was away from the other guests on a wedding party. We did hear them in the night, but we were prepared for this and packed some earplugs in advance.

Breakfast was nice and there was a lot of variety, though the bread and pastry were a bit stale.

Overall, it was a good stay and we will stay here again.

Didn't realise this really isn't suitable for someone staying on business. Likes to style itself as a group party venue. I was looking forward to a relaxing swim etc. but way too tired in the morning as woken up constantly by group noise during the night. Didn't hear any staff keeping noise down (which must have been noticeable in foyer). If it was a Premier Inn I'd have got my money back, and I'm not that fussy. Was not asked how my stay was, which is why I've written this. Otherwise, hotel fine good for groups. Clean and comfortable, with good facilities.

This hotel is a great place for a business stay, fantastic gym facilities. Great choice of food, the meal I had was ok, nothing special but enough to keep me happy, it's good you can eat in two different restaurants or room service.

The room was well equipped with an iron and kettle already in the room which for me is a real must, it's the most anointing thing when they aren't provided.

The only problem and this may not apply to all was that the iron in the room turned out to be dirty and made a mark on my shirt. So perhaps a little more care and attention when cleaning the room is needed.

Anyway generally recommended and quite good value.

Had a lovely stay here! Was welcomed and helped through reception with bags! Had a lovely upper deck room! The Starbucks was a perfect extension fo our lovely weekend! Was great to see they have a extensive gym and an amazing pool! The pub and restaurant are a great place to eat! Some great deals on, we decided to take one of the deals from the restaurant for two courses and had the soup and the teriyaki salmon! Really great!

The spa at the Village was heavenly and the staff were very nice.

Old hotel that's been updated but rooms are lacking in comfort and quality. No a/c, bathroom has mold/discolored shower caulk, entire bed moves away from the wall if you bump into it. worse thing ever was the 10-12 local basic tv channel selection with NO movies or pay-per-view options. I felt like I was in a hotel from the 60's. I waited in the bistro restaurant/bar for 30 minutes before I had to ask for service at which point he told me they were actually closed for 5 minutes. Full bar of people getting food brought out while I'm leaving and they couldn't take one more order?

My recent visit was to see family with my girlfriend, everything was great about the hotel the room, the breakfast, and the bar/food. Room was cleaned and fresh towels daily, bed was really comfy too. Overall the hotel was very very clean, staff were friendly too. Located 5 minute drive from bury town centre,
There was no need for any heating in the room even though it was the middle of november, lovely view on the river and scenery from our window, it was quiet and peaceful, really enjoyed staying here. Would love to stay again.

Been here several times great size rooms.
Stay mainly at front part of hotel
But this time we stayed at the added on part at the rear.
The room are still very spacious with the bathroom large and disabled access.
But the decor of the room I was in 181 left a lot to be desired.
Where the radiator under window had been moved old holes and raw plugs left sticking out the same in bath room where soap dispenser had been moved
Mastic round windows need replacing.
There was a massive water stain in the ceiling from a previous leek and smelt bit damp and musty.
The location is great for trips to Blackburn Burnley Manchester bolton and bury it's self
The facilities at the village are great swimming pool and gym spa etc
The breakfast was a bit ropey in busy periods
Not sure if the hotel has new owners but it needs a bit of tlc but love stay there for are football weekends away when we are up tut north

Came with a hen party group, just to use the spa. £10 per person to use the facilities, at first I thought that wasn't so bad however got past reception, got changed and all there was, was A pool, 2 rooms either side for sauna and steam a cold shower and a place to lie with one hot tub

Never been here before and I thought it would be better, I wanted the hen party to last a good few hours here however all you could really was swim and we didnt want that so ended up staying for 2 hrs apporx

The pub near the reception is overpriced too, £2.30 for a small coke...and £5.00 for a G & T

disappointed due to being overpriced for what you get , we all just hoped their would be more to do for £10 entry

Cannot comment on hotel its self as we didn't stay over

Did have a good day as we made the most of it :)

Have to say we had a wonderfull stay - staff very helpful. Asked for a football match to be shown and they were very helpful and went out of their way when I sent a request through. Great pool and facilities. Wouldn't hesitate to stop here again. Well done all

We went on a special offer of £49 for dinner & bed. The room was ok but the walls were painted a dark grey & the picture on the wall was dark grey too which made it all look a bit dull. Tired room in need of some decorating. Bed was way too soft so every time my hubby moved the whole bed shook so not a comfortable nights sleep. We asked for a morning paper but you have to go to reception to get it as they've been taken off the doors in the past if left outside the room. Dinner was ok but a very limited menu. Not sure I would visit again.

I stayed here to celebrate my granddaughters birthday. Last year We stayed at the Worsley Marriott Golf club hotel and it was a lot lot better.
I booked it 2 weeks prior and asked if something could be put into the room as a Surprise. I was happy to pay. I was told "yes"
On arrival the room did not contain a surprise, however I called reception and they brought a sweet card and some goodies.
I upgraded to an upperdeck room for £20 more and it really was not worth it. You couldn't flush the chain and it was pokey.
The worst experience was with the lady behind the desk in the gym area. She was diabolically rude. I can't even tell you, she was the type of woman who looks at you as though she hates you either because you are pretty or ugly. I wanted to look at the pool with my girl and she just talked on the phone for a few minutes. When she came off the phone I asked where the pool was. She said first in the left most perfunctorily. We walked past it, my fault, I came back and asked where it was again. She was on the phone again so just pointed. We went back and found it this time. We left and thanked her but she was on the phone so didn't acknowledge us at all.
We returned at 10 the next morning and to my dread she was behind the desk. We approached and she said to sign. We signed and went through. I looked for towels and somebody informed me they were behind the desk at reception. Oh no! I thought. I didn't want to go back to the desk but we had to. I asked for a towel and asked why she had not mentioned us needing them she said. "I thought you had them!!" We clearly had nothing at all in Our hands as we had put our costumes on under our clothes but no bag or anything. I rolled my eyes and left. She shouted after me. "You are so rude!" I never said anything and am not confrontational Ever!! My granddaughter was upset and asked why the lady was shouting at us. I was quite scared to be honest.
Apart from Miss angry. Helen and the reception and breakfast staff were wonderful. Very pleasant. The lady who welcomed us in to breakfast has saved my granddaughters cuddly toy for us the next day. Room service were equally lovely.
I will never go back there simply because of miss angry. It ruined our stay.

The reception is a tad dark, as are the rooms, but the room was pretty good as a whole. I certainly would not describe the room we stayed in as outdated (as some people have describe there rooms in other reviews).

The receptionists were very friendly and so were the bar staff.

The gym was ok but the equipment was certainly getting old.

I got a good deal on the Friday but didn't really fancy paying double on the Saturday so went to a different hotel. If the price is right though, I wouldn't hesitate staying here again.

We stayed for a family break to set us up for the busy rush up to Christmas. The room was OK a little tired in places, I found the battleship grey colour of the paintwork very oppressive and the lighting wasn't brilliant as I struggled to rea d my book. The room had a couple of issues, the thermostat on the wall had a lose front cover and the bathroom lock was faulty. Our 5 year old boy found this out when he locked himself in the bathroom and the lock came off in his hand. We had a frought few minutes trying to get him to calm down and then talk him through putting the piece back on so we could get him out.
Our 11 year old girl tossed and turned in the sofa bed all night and this disturbed all of us. In the morning I asked her why she didn't settle and she advised there was a large lump in the bed. OMG I wished she had said something goodness knows how she managed to sleep at all. To the hotels dues after bringing the issue of the lock and the bed to their attention both seemed to be sorted out whilst we were out for the day. The bathroom lock was no longer an issue but whilst the bed appeared to no longer have a single lump in the middle it still remained very uncomfortable for our girl. During the night when she still couldn't sleep after midnight I decided to drag the mattress off the bed and let her sleep on the floor which resulted in her having a better nights sleep. I brought it to the attention of the front desk upon checkout, they advised that the sofa beds are only for children up to the age of 12 looking at my daughter. I advised at this stage that she is in fact only 11, I realise she looks older as she is tall for her age but she is very slim so should have been perfectly OK on this type of bed.
We have stayed in hotels before who have sofa beds and because our son can sometimes jump in and out of our bed have myself slept in the sofa bed so we can all get some sleep and reduce the disruption. I have never known them to have been as uncomfortable as this one. We were offered a reduction in price which was very welcome and the advice that next time we book we will need to look at the option of interconnecting rooms. Would I stay again, yes of course providing the price remains competitive. The breakfast was very good and we really enjoyed ourself in the pool but never again will I put my children in a sofa bed, I think there are better options just wish I had been guided to them before our trip

Very friendly staff and a relaxing atmosphere.
I would recommend to others.

Initial impressions of the hotel are tempered by the fact that it is necessary to climb a significant flight of steps to access the front door. This doesn't seem very friendly or accessible for people with a disability or those carrying heavy luggage. I'm sure that there is a ramp or lift but it isn't immediately obvious.

The reception staff were polite, friendly and efficient. My bedroom was large and comfortable but the decor can only be described as gloomy, with dim lighting and battleship grey walls, livened only by a brightly coloured carpet. Close inspection of the room and public areas showed that much of the paintwork is in need of re-doing, with a general air of things being a bit tired.

On the night of my stay there was a football match on television involving one of the major Manchester teams. This was being shown on the multiple screens in the bar, with the volume set at a level that made it impossible to ignore. As someone who has no interest in football I was forced to eat in the restaurant or go out. I decided on the restaurant where the service was a bit slow to start with but the food was good and the staff friendly.

Breakfast offered plenty of choice of hot and cold food but the availability of only white or brown sliced bread was a bit disappointing. It would have been nice to have had the option of some freshly baked 'real' bread.

My recommendation would be to request a room that faces away from the motorway as traffic noise is quite high.

Stayed on business and found it fine, the food was pretty poor but no worse than most hotels in same price range. Why dont hotels offer decent food, i stay away on business frequently and with the odd exception the food is always boring and predictable with no thought over menu variety, all fried and easy to cook from frozen.

Came here last Saturday for a spa day with a friend. The massage and facial were great - really relaxing but I felt the spa rooms could do with a refurb which is the only reason I've given 4 instead of 5 stars. We had lunch in the bar which was delicious and great atmosphere and decor! The staff were so friendly. The pool was excellent - great size and we enjoyed the sauna and steam room. Can't comment on the rooms as didn't stay over but we had a wonderful day!

Been on a living social offer and had a back and facial today with Emily. Very relaxing and great service. Well enjoyed. Will be back soon!