We recently purchased a house and the care and attention from Simon throughout the whole process was amazing. We experienced numerous issues during the purchasing process due to the current Covid circumstances and Simon was helpful and understanding at every step of the way. We really appreciated how responsive he was when we had any questions, always getting back to us the same day. He made the whole experience a lot less stressful. It was lovely on the day of completion which had issues of its own when Simon met us at our new home with the keys out of office hours and talked us through everything we would need to know and was also available after moving for any questions. He even gave us a new home card which was a lovely personal touch at the end of a long process.
I've known Simon for many years and over the last week he required the use of my urgent delivery service. We discussed the requirements over the phone and the information I requested from him was quickly sent via email after our conversation. I arrived to collect the consignment, and, as he'd said it would be, everything was ready. The invoice was paid on completion and it was a pleasure to do business with Simon. I am sure that the way he carried out this piece of business with me is the norm for all his customers. It is worth dropping him a message if you are in the market for buying, selling or letting a property!
We have worked for Jacob’s Ladder on many occasions providing u-PVC windows and doors to his rental properties. Simon is really easy to deal with and is always prompt with payment. We look forward to working with you again in the future. John, Fortis Windows.
In February 2020, Nighat Z said:
We have known Simon for over 8 years, he has
rented out our property with such transparency, efficiency and just made our life easier as we have not had to worry about the property at all. His friendly manner and professionalism is second to none and he will always go above and beyond to sort out any issues for us and the tenants. Thank you Simon!
In January 2020, Alison W said:
Jacob's Ladder have managed our property for us consistently and professionally.
We trust Simon with all aspects of the renting of our property. He has an impressive team of contractors who maintain and repair the property to a high standard. But most of all, Simon is ethical and fair in all his dealings with owners and tenants alike
I rented a property for 6 years. The landlords were very easy going and relaxed.. property was a good starting home.
In October 2019, Michelle P said:
Jacobs ladder- well what can I say? Fantastic! Very friendly and accommodating to my needs. Repairs done in a timely manner each time they were needed. Nothing was too much for my landlord Simon. Would definitely recommend!
I met simon whilst he was dealing with a rental for my daughter and found him to be a considerate and professional person, at this time I had been badly let down by a more well known and bigger Estate Agent in Bury who was supposed to be managing the letting of one of my own properties. Simon gave me some very good advice on how to handle the mess I was in between the agent and my tenant. When I decided to put it back up for rent I decided to use Simon and since then he has managed two of my properties. I would never use anyone else, it has been a pleasure and reassurance to find someone who is attentive and caring to his work and would highly recommend him.
Thankyou for all your hard work.
Once a month I get an email from Simon letting me know that the rent has gone into my account, once a year I get an email from him asking me "How's he doing as my agent ? " Feedback is what makes things better. So this is where I get to say "my tenants are happy and I'm happy" . john k
We used Simon - Jacobs Ladder Property to advertise our rental property earlier this year.
The feedback from him on all the protential tenants he showed around our property was brilliant.
All the background checks were also spot on... the tenants we have now are very happy & more importantly have re-signed for 3yrs
Finding good tenants can be hard to find.
Thanks Simon, great job.
I came to Jacob's ladder property consultancy through personal recommendation from another of his clients, this was just over two years ago and in this time I have also passed on the recommendation to other friends. It is so much easier dealing with one person and not being passed on to various other staff members. Simon is always just a phone call away, his expertise, experience and work ethic have made being a landlord easy. Simon has thoroughly vetted our tenants and in doing so has found ideal tenants for our properties that have remained with us from the very beginning.
I have no hesitation in highly recommending Jacobs Ladder to any, and all landlords that want peace of mind that there property is in safe hands..
Once again Simon has helped us through a tricky situation; boiler failure in the first cold snap of the Winter. Simon was on site within the hour, organized the plumber to inspect and advised us through the boiler replacement. All completed within a few days, during which he was keeping the tenant updated and informed. Great support provided by Simon - as we have come to expect!
When I saw a property advertised by Simon's company Jacob's Ladder, I recall on meeting Simon that he was very approachable and accommodating. He met with my son and I at the property and offered a professional and efficient service. We took up tenancy and have been so happy in the house. It's a lovely property in a delightful cul de sac, with friendly neighbours.
Simon is a phone call or email away and is courteous and prompt in responding.
I highly recommend Simon and Jacob's Ladder Property Services.
Cannot recommend simon enough, brilliant service from a friendly professional business man, he worked hard to give me and my daughter the home we wanted.
In November 2018, Lindsey H said:
I have been with Jacobs ladder through some turbulent times and found that Simon was a great help in keeping 'on the ball' with the tenants and his personable attitude usually gets the best out of everyone. He has been a great source of information for me. As I am now retiring from the Landlords Arena I wish Simon and Jacobs Ladder the very best for the future.
Simon has been amazing to work with. He has helped me both with Letting a property and selling one. His help, advice and guidance is first class and I can't recommend him highly enough. Always happy to help and kept me updated throughout.
Simon recently helped sell our home. Simon was fantastic. Very supportive every step of the way. Cant fault him. Top man! Thank you Simon.
In January 2018, Kunle A said:
“ I am very pleased with the excellent service provided by Simon Holland and his team at Jacobs ladder properties. They have done a fantastic job in executing prompt repairs and maintenance work on my property usually at a reasonable cost keeping me and my tenant happy.- Kunle A. “
In November 2017, Alison A said:
We have used Jacob's Ladder for property rental for the last three years and have found Simon to be extremely efficient from the first point of contact.As it is a small independent business you deal with Simon directly and he answers all queries personally and promptly ,this being from ourselves and the persons renting the property.We feel we can trust Jacob's Ladder as a business and leave it to Simon to look after our property.
As the owners of a small business ourselves we appreciate word of mouth is an excellent recommend.
I am new to renting out houses, and started with my first property this year. I was recommended Simon by a friend to manage it for me. He helped me from the first day, helped me find a property, tenant and has always filled me with the upmost confidence.
Simon really knows his stuff when it comes to lettings, and it is just great knowing he is there to call with any concerns; as I say, he really fills you with confidence that it all will be straight forward.
Thanks Simon, for making life that little bit less stressful!
Simon Holland has managed a property for me for over a year. He found a good tenant by sifting through many applicants. He has provided flexibility for both Landlord and Tenant so Landlord and Tenant are both happy. He is quick to report problems so we can nip things in the bud. Just the way I like it. Also very good value for money.
Simon has managed our properties for the last 6 years, the service is fantastic he takes all the stress out of property letting. His attitude is that if there is a problem it needs sorting asap and he does his upmost to get it done. Jacob's ladder goes far beyond what is needed, in the past Simon has helped me pick carpets and paint colours to get the property looking the best it can.
Simon works so hard and is a pleasure to work along side. I cannot recommend Simon and Jacob's ladder enough.
In November 2017, Floyd W said:
Jacobs ladder has always provide the highest level of service. They have made owning buy-to-let easy and hassle free. I wouldn’t hesitate to recommend them.
In November 2017, John K said:
I came to Jacob's ladder property consultancy through personal recommendation from another of his clients, and over the years I have recommended Simon Holland to a number of my friends who have also found themselves to be landlords. It really makes a difference being able to deal with one person over time rather then an office of continually changing personnel. He makes me feel like I have a partner in the business of managing my property rather then being a customer of an anonymous faceless national agency.
I only have one property to rent and yet I feel that Simon devotes as much attention to me as a client as he does to someone with a much larger portfolio.
He is always just a phone call or an email away and his expertise and experience have made being a novice landlord easy and painless.