Booked an appointment for Jag to come and measure up. Heard from Jag by a call to my mobile. She came at the appointed time, was very informative and had samples to show us and advised us on colour etc. Her workload was very busy so it was 7 days before we got a call with a quote. Booked two Saturdays that suited us. Fitter was prompt and efficient. Paid by cheque.