Excellent service from start to finish. Jan came to see our existing kitchen and really listened to what we wanted. The plan he came up with showed that he had really listened to us. The process went smoothly with minimum stress and Dave the fitter was brilliant, he really went the extra mile. The quality of the units and appliances is excellent and the templating and fitting of the worktops and splashbacks was seamless with everyone turning up when they said they would which is great when you are having to take time off work.
I would definitely recommend the Kitchen Store to anyone thinking about getting their kitchen re-fitted
If you want a new kitchen then you MUST go the the kitchen store in Hove. They had been recommended to me by two separate friends, who both said they had Kevin do there design. So off I went, asking for Kevin and the rest is history.
I got a few different quotes and designs , and from the start I found Kevin by far the most professional and accommodating. And all I can say is that I am so happy I went with the kitchen store. From start to finish they have made the whole process much more bearable. Kevin came up with a great design with some fantastic ideas that I hadn’t thought about. He was always available to talk to me, and more than helpful when I wanted to change something yet again!
We were having a lot of renovations done at the same time, and thanks to Kevin, the kitchen was probably the less stressful part of it all.
From start to finish I was impressed with the company. Design, manufacture, fitting and finish all done to the highest standard. When you are spending a large chunk of money, you want to have faith in where it is going. I can tell you, you won’t go wrong if you choose the kitchen store.
Thank you guys.
We love our new kitchen! From design discussions to installation the whole team at The Kitchen Store were professional and proficient at their roles within the project. Kerry was able to deliver all of our requirements in the final design and the fitting team were a delight to have in our home. Everything has been finished to a high standard and all minor issues fixed immediately. Definitely a five star experience.
Delighted with our new kitchen. We approached three kitchen companies and Jan's design was by far the most attractive, practical and functional. It met all our needs and more. We have twice as much storage and the kitchen actually looks bigger than before! Harry (lead fitter) and his team are really competent and courteous. They stuck to the schedule so no time was wasted and within two weeks we went from no kitchen to completion. Sian kept us regularly updated on the progress which was also much appreciated. The Kitchen Store is a really professional team and we could not recommend them highly enough.
I can highly recommend the Kitchen Store Horsham. Cat was fantastic with her designs and ensured the whole process ran very smoothly from start to finish. Marc the fitter was excellent with great attention to detail. Our new kitchen looks amazing!
Excellent service from The Kitchen Store - the whole process from original design, post-design consultation and product management was highly professional and stress-free. All the various builders, electricians, plumbers and fitters were 100% reliable and I would strongly recommend The Kitchen Store to anyone wanting a new kitchen.
In October 2017, Will Woodhouse said:
After obtaining 2 other quotes to replace our kitchen, we wanted to try somewhere local for a 3rd quote. We met with Jan, one of the directors, and we are so pleased we did. During initial chats and conversations about our needs and requirements, we built up a great rapport with Jan.
Jan is extremely charismatic and all his staff are extremely amiable and they all went the extra mile to ensure we were more than satisfied at every step of the process. Whether it be helping us choose the right tiles that matched the Corian work tops or giving us advice to save costs. As we had certain budget constraints, Jan worked with us to ensure that we were within budget and that we were 100% satisfied too.
We were guided by Jan and his staff every step of the way and we are extremely satisfied with the end result! Jan even came round twice to inspect the quality of the fitting.
We would thoroughly recommend Jan and The Kitchen Store to anyone due to their exemplary service. If you want a seamless process, go and see them today!
Our new kitchen is finally finished. It all looks amazing and is great to use. Initially we got quotes from three different companies. There seemed little price difference between them, but the Kitchen Store's flexible approach to design and their ability to customise standard units to fit our space made us choose them. We liked the fact it's a local company. Kevin from the Kitchen Store did a great job designing it all. Not only did he make some really clever suggestions, he also took our own wishes and ideas on board and tried to find the best solution for fitting the kitchen into a rather small and tricky space. Kevin looked after us throughout the build process and Graham did a good job coordinating the timing of all the different deliveries and services. Harry, the kitchen fitter, and his team of builders did a fantastic job. They are excellent craftsmen with an eye for detail and a high standard of finish. They are nice people to have around, very polite and thoughtful and they cleaned up meticulously at the end of each working day. What more do you want? The whole Kitchen Store team have done a great job. Thank you
In August 2016, Simon A said:
We wanted to thank you for the excellent kitchen you installed at our home. Cat's organisation and regular communication was excellent, and Marc the lead fitter was superb, always on time, courteous and the quality of his work is very high. We are very pleased, many thanks. Simon A.
In March 2016, Trish B said:
Just had to send you a message to say the kitchen is already looking fantastic, absolutely thrilled with it and we have the worktop and splash back to go ! What a brilliant team Harry and co are , all of them have been great and so helpful.
In October 2015, Esther S said:
Thank you so much for helping provide us with our lovely new kitchen. The builders only just left on Friday evening so we're finally un-peeling all the protective covers, cleaning and filling up our new cupboards now! I thought you might like to see the end result. We're excited to see what it looks like after we've painted the walls. We absolutely love it.
We will certainly recommend The Kitchen Store and we found your customer service across the team exceptional. Tom and I were grateful for your patience with having to move dates etc because of the delayed building work.
Also, the Corian worktop is wonderful - I'm so glad we were able to get that in the end as it has made such a dramatic difference and we absolutely love the colour. Martha is also very happy running round her new kitchen too!
One tiny thing, we appear to be missing a couple of small screws for one of the handles. Please can you direct me to who I can liaise with to ask for these as we've tried several alternatives we had and they haven't fitted.
Thanks again and please pass on our extended thanks to the rest of the team.
In March 2015, Denise B said:
My kitchen is now finished - apart from a final 6" of glass - and I am delighted with it. I couldn't be happier with every element of the process - from the consultations, through to all the different tradespeople, and the back office staff. It has been completely pain free and everything completed exactly on schedule. Thank you to all concerned for their efforts. I am happy to recommend Kitchen Store most highly.
In March 2015, Deborah J said:
After much deliberation and many hours of looking we have ended up with a fantastic modern kitchen from the Kitchen Store. This is in no small way down to the support and guidance of the team at Kitchen store, most notably Jan, but also Kevin, Kat and Dave who worked hard to get the get kitchen fitted on time and to a high standard. Your patience in working alongside my contestant indecision was much appreciated. The service was fantastic, communication was clear and timely, delivery was on time and complete, fitter worked efficiently and in a clean tidy way. After care has been good, with the speedy resolution to one problem hinge.
All in all a really good experience.
In January 2015, A P said:
More than happy to provide some feedback on The Kitchen Store!
The service received from you from the outset was very welcoming and attentive, not pushy and revealed a great number of ideas and suggestions we'd have otherwise probably not have considered.
The amount of time spent with us, to include the several appointments and early planning made the whole experience a pleasant one and meant we ended up with our dream kitchen. The plans and assurances around site surveys and levels of detail down to consideration of plaster thickness and drying time made us feel very confident in your ability to deliver precisely as per specification.
An all round excellent service was received - thank you.
Dave is a very friendly and accommodating installer and did in the most a very good job. I felt though perhaps a little more attention to detail could have been achieved with areas like cupboard alignment and the flagging of manufacturing defects before installation.
Very Good - it does feel like a premium kitchen, although perhaps slightly expensive. Really though, it's the worktop and splashback that make it standout from the crowd.
Excellent. Both you and Charlotte have continued to be attentive and ensure we are happy all issues have been addressed - that is very much appreciated (please pass on our thanks to Charlotte).
Many thanks for guiding us through this significant investment and delivering the kitchen which blends perfectly with the new extension.
We highly recommend the Kitchen Store!
In January 2015, Mike C said:
I am very happy with the kitchen. The design is excellent; the units are exceptionally well made and the fitters were very good. The whole process, from design to completion, was smooth and I felt I was being looked after by people who genuinely cared about quality and service. When friends come to my flat they always comment on how great the kitchen looks. I have already recommended The Kitchen Store to others and I will continue to do so.
In June 2014, Nicky G said:
Dear Mark, Charlotte and the big cheese.
I have not had the chance to thank you for the beautiful kitchen that I now have.
It was with great trepidation and reluctance that we plunged into kitchen design and model selection. But Mark made it so easy and simple! The goods arrived on time, and the fitter Harry that I will honour forever. Turned up when you said they would, it was all going according to plan. How could it be ? Where was the nightmare that we were expecting? Charlotte smoothed things along the way, soothed my anxieties, and generally kept things going to plan. The work top was fitted when you said it would be. It's beautiful by the way. And the fitters were great.
I know it wasn't a big project for you, but for us it was an enormous deal. We cannot praise you or "the team" enough. We are very happy to recommend Manhattan kitchens to any of our friends. My friend recommended you to me. Which says a lot these days.
Thank you again, Ian and Nicky.
In April 2014, J H said:
Just wanted to thank you and your colleagues so very much for everything you have done for me in the making of my new kitchen. The service I have received from everyone from start to finish could not have been better and I am absolutely thrilled with it as it is now and its not finished yet! Dave has just left and he really has done a superb job,he took great pride in his work and it shows in the end product. It's been a pleasure having him here this week. Thanks again Dan and Dave for everything, have a great Easter
In March 2014, Joanna R said:
From the moment we walked into your showroom we have been most impressed with the courteous and professional way in which we have been treated, and this has continued throughout the whole process with all the tradesmen that have been involved in the process. It has been a pleasure to deal with the Kitchen Store and I would have no hesitation in using your company again (should the need arise!) or recommending you to others.
In February 2014, Maggie O said:
Thank you for supplying extra shelf supports so promptly. Your service and customer care just add to the best kitchen ever.
In February 2014, Rachel S said:
Just wanted to let you know how pleased we are with the kitchen. It looks great. Dave was a pleasure, professional and his workmanship was spot on. The whole process from start to finish has been great.
We just have one small teething problem, the sink isn't draining very well. Can Dave possibly pop back to have a look.
Thanks again, and we will recommend you at every opportunity.
In January 2014, Nick said:
Dear Jan, Dave came this morning, on the dot as always, and completed all the finishing work in the kitchen. I want to say, the experience of working with you, Dave and your colleagues has been a true pleasure. You deliver beyond promise. Manhattan’s product quality is superb. The Kitchen Store’s service levels are of the highest. Dave’s workmanship and professionalism is impeccable. Nothing has been too much trouble. Your original design has come beautifully to life. The result is something we can all take pride in. Thank you Jan, to you, Dave and everyone from both of us.
In January 2014, J D said:
Just a short note to thank you and all the staff at The Kitchen Store including Dave Dore the fitter, for the excellent job of design and installation of our new kitchen.
Your help from the design stage through to delivery and installation could not have been better with us being kept informed at all stages of the process. Your help in the design of a bespoke unit to overcome the problem of our gas meter was also appreciated and not a service offered to us by some of your competitors during the tendering stage.
During the fitting your installer Dave Dore could not have been more helpful as he listened to some of my concerns particularly with the sink waste pipes and was able to come up with a suitable system to allow access for cleaning of the pipes and ensuring a proper water/air seal to both the half sink and also the main sink. He was able to fix the shelves under the sink in such a way that they can be removed if necessary to provide maximum access to the gas meter should the need arise without having to remove the whole unit.
The whole job was carried out in a tidy way and completed on schedule as agreed. I will be more than happy to recommend The Kitchen Store to anyone wishing to purchase a new kitchen.
In January 2014, Matt C said:
Hi Emily, just wanted to say thanks so much for all your help with the design of our island…you made a complicated process very easy and your design advice saved us from some big errors! Your customer service was excellent, and please make sure the rest of your company knows!
In January 2014, Alison and Andrew said:
Thank you all so much for all your hard work in helping us with our kitchen plans. We are really delighted with every part of it and we have really appreciated your incredible attention to detail right from the very start when Sam first visited and made such brilliant suggestions.
Every stage of the process has been smooth and straightforward because of your planning and organisation and we are really grateful to you all for bringing it all to such a successful completion in time for Christmas. Thank you for all your patience and good humour. We have already recommended you to lots of people and will continue to do so. We can’t wait to cook our Christmas dinner and enjoy it all. Many thanks again.
In January 2014, Graham and Jenny H said:
We just wanted to tell you how thrilled we are with our new kitchen, which we achieved with the help and support of Daniel Redfern. Our kitchen is quite small and we wanted a lot in it! Daniel helped us to achieve what we needed, whilst also achieving a sleek streamlined look and a kitchen that works. We are very pleased with the Paula Rosa units that look really good. We received good customer service with any problems being quickly solved by Daniel (and Sara when Dan was unavailable.) We will have no hesitation in recommending your company to family and friends.