Local Reviews
In August 2021, khawaja Mushtaq said about Mercure Bolton Georgian House Hotel
Absolutely superb hotel. Very classy, Check in was a breeze, had my room ready the moment I got there, which was a little early to normal check in time. Breakfast staff MARMITE, GERMAINE, LYDIIA are very nice and very good customer service and very friendly.Front desk staff CHRIS and SHEILA and night staff are great and very helpfull. Sheila arranged to extend our rooms in short notice while hotel was fully packed I suggest to management to promote them in higher level ,Room was tidied up everyday with new towels and a freshly made bed which was nice to come back to. Will definitely stay here again if in town. Highly recommended.
Khawaja Mushtaq
Kay
Khawaja Mushtaq
Kay
Source: tripadvisor.co.uk
In August 2021, Linda C said about Mercure Bolton Georgian House Hotel
The rooms were adequate and clean, but quite dated. Bathroom needed a refurbishment. We missed seeing staff showing the "northern hospitality" as everything seemed too much trouble for them. Meals took a long time to arrive and menu choices were very limited. The food was extremely salty and over spiced, although we do usually enjoy a spicy meal. Although the plates came out hot, the food temperature lead a lot to be desired!
A special mention to Sheila on reception who was smiley, and very helpful in answering our requests.
A special mention to Sheila on reception who was smiley, and very helpful in answering our requests.
Source: tripadvisor.co.uk
In September 2021, Lisa pearson said about Mercure Bolton Georgian House Hotel
The rooms are nice but deffo need updating more so the bathroom but for over night stay it was okay . There no Aircon but we wasn't to hot. The reception staff all lovely and friendly and little girls working in restaurant were .we had our tea serve to us the young girlsgo above and beyond . We got served alot by Billie she was lovely well done to her .
The tea was not to our taste but they wasn't alot of choice we was part of a coach trip
The tea was not to our taste but they wasn't alot of choice we was part of a coach trip
Source: tripadvisor.co.uk
In September 2021, sandy w said about Mercure Bolton Georgian House Hotel
Hotel was nice and welcoming rooms were very clean and spacious, furniture was a little dated and tired looking.
We were looked after by Marmite and Zowie who couldn’t do enough for us during our stay we had a table reserved and beautifully set out by Marmite for our Anniversary meal and Zowie made it all the more special by being so attentive as well as doing all her other duties we were given a complimentary bottle of Prosecco which we didn’t expect these two members of staff are such a credit and Mercury Bolton are lucky to have them on there team that’s not to say the other staff went good we could not complain about anyone as all the staff were friendly and helpful.
My wife went for a swim and Jacuzzi the facilities were really nice
We would defo go back again
We were looked after by Marmite and Zowie who couldn’t do enough for us during our stay we had a table reserved and beautifully set out by Marmite for our Anniversary meal and Zowie made it all the more special by being so attentive as well as doing all her other duties we were given a complimentary bottle of Prosecco which we didn’t expect these two members of staff are such a credit and Mercury Bolton are lucky to have them on there team that’s not to say the other staff went good we could not complain about anyone as all the staff were friendly and helpful.
My wife went for a swim and Jacuzzi the facilities were really nice
We would defo go back again
Source: tripadvisor.co.uk
In September 2021, wayne j said about Mercure Bolton Georgian House Hotel
Great value ,with Great Service , I was a little apprehensive due to some of the reviews, but rest assured a great value hotel , the room perhaps to some could be described as a little dated but the service makes up for that , nothing too much trouble , room was clean and spotless , breakfast was good variety with something for everyone , fried bread with cooked breakfast was yummy , good parking , a big thank you for a pleasant stay
Source: tripadvisor.co.uk
In September 2021, Paul F said about Mercure Bolton Georgian House Hotel
Read some of the reviews before booking our stay, we couldn't have been more surprised by the place.
lovely and clean serving lovely food and drink, i would like to say the staff are amazing they couldn't do enough for us.
i wouldn't hesitate to recommend the hotel.
lovely and clean serving lovely food and drink, i would like to say the staff are amazing they couldn't do enough for us.
i wouldn't hesitate to recommend the hotel.
Source: tripadvisor.co.uk
In October 2021, agbird said about Mercure Bolton Georgian House Hotel
We have stayed in this hotel on two occasions before, it is very convenient and suited our purpose. However the food for the evening menu was not very good. The breakfast was excellent though and the Staff were very helpful and attentive
Source: tripadvisor.co.uk
In October 2021, michaelamckenna said about Mercure Bolton Georgian House Hotel
Not the first time we have stayed and will definitely not be the last. Excellent hotel and staff especially Julie who works in the breakfast restaurant who is so helpful and always greets you with a smile.
Source: tripadvisor.co.uk
In December 2021, Hotel1978 said about Mercure Bolton Georgian House Hotel
We go every Thursday for a swimming lesson. My husband goes in the pool and I have a quiet tea, which away from my 1 year old is very rare.
Alex the guy with the fabulous hair on the bar, always welcomes me with a smile and knows my order off by heart. He always says hi and has a quick chat even though he’s always busy.
He’s a great guy and I always look forward to my Thursday yea when he’s working.
Alex the guy with the fabulous hair on the bar, always welcomes me with a smile and knows my order off by heart. He always says hi and has a quick chat even though he’s always busy.
He’s a great guy and I always look forward to my Thursday yea when he’s working.
Source: tripadvisor.co.uk
In December 2021, HonestTraveller99 said about Mercure Bolton Georgian House Hotel
The breakfast manager Lydia and reception manager were excellent - two friendly, efficient ladies who were a pleasure to deal with. The other staff all friendly and helpful. For the price, it's not bad value, but the place sorely needs a refurb. Long snag list I reported. The rooms are not touched during your stay due, apparently, to covid. I suspect staff shortages an issue. The pool etc all closed due to covid "until further notice". The traffic noise is quite disturbing and only one toaster and coffee machine could be difficult on a busier morning. With some investment from Accor, it could be very good.
Source: tripadvisor.co.uk