Local Reviews
In March 2020, David L said about Mercure Bolton Georgian House Hotel
i have recently stayed at this hotel and trained as a guide dog useri was there for 10 ten days and can honestly say what a fantastic hotel all the staff were amazing and nothing was too much trouble no matter how large or small it was that you were asking them to do for you i want to give a special thank you to julie who was in the breakfast room mostly and irene who was on the bar these two staff in particular were fantastic they made it feel like home always ready to help and chat about what ever you wanted it was sad to leave after a great stay i will return with my daughter as soon as i can 10 out of ten
Source: tripadvisor.co.uk
In March 2020, SmithHonestReviews said about Mercure Bolton Georgian House Hotel
This is a completely honest review..some good points and some bad points
Arrived for 2 nights stay as a couple ..easy to park and nice reception staff.
Where we stayed rooms / Hallways are very old and need painting ..its tired and I would expect more
Room is very outdated ...very old wardrobes and furniture..bathroom needs updating ..beds comfy enough and clean
We paid for a spa stay with breakfast and evening meal
Spa and swimming pool are again very old and need desperately updating ..they really need to spend some money on these
Breakfast is good with a lady called Julie who is absolutely brilliant..shes a great host and made the breakfast experience really pleasant
Evening meals is in the main bar by reception and this is where it went wrong.The menus say they cater for Gluten free but in all honesty the GF options are terrible. The staff try there best but the menu just complicates the issue.
(Only Gluten Free Starter is Goats cheese that's it nothing else)
(Only Gluten Free Main meal is fish or pasta)
In a hotel they should have more options than this and really need to try harder as a group that owns 700 hotels
The picture shows the lack of care the breakfast was left by the lift at 8:30am (not by us) and still there at 9pm the same day ..over 12 hours ...
We even reported it and it still didn't get moved
Management really need to get a handle on this
Arrived for 2 nights stay as a couple ..easy to park and nice reception staff.
Where we stayed rooms / Hallways are very old and need painting ..its tired and I would expect more
Room is very outdated ...very old wardrobes and furniture..bathroom needs updating ..beds comfy enough and clean
We paid for a spa stay with breakfast and evening meal
Spa and swimming pool are again very old and need desperately updating ..they really need to spend some money on these
Breakfast is good with a lady called Julie who is absolutely brilliant..shes a great host and made the breakfast experience really pleasant
Evening meals is in the main bar by reception and this is where it went wrong.The menus say they cater for Gluten free but in all honesty the GF options are terrible. The staff try there best but the menu just complicates the issue.
(Only Gluten Free Starter is Goats cheese that's it nothing else)
(Only Gluten Free Main meal is fish or pasta)
In a hotel they should have more options than this and really need to try harder as a group that owns 700 hotels
The picture shows the lack of care the breakfast was left by the lift at 8:30am (not by us) and still there at 9pm the same day ..over 12 hours ...
We even reported it and it still didn't get moved
Management really need to get a handle on this
Source: tripadvisor.co.uk
In March 2020, Martin H said about Mercure Bolton Georgian House Hotel
Stayed for 2 nights stay as a couple, plenty of car parking and a very nice and helpful guy (Dave) on reception. Some of the hallways need a fresh coat of paint, but not all. I'm sure this is in the maintenance programme, as it was obvious that a lot had recently been undertaken recently. The spa and swimming pool were included in the price, although we did not have time to use these facilities. Breakfast was excellent and our host, Julie, was very, very pleasant and helpful absolutely brilliant, she was a great host and made the breakfast experience very personal to us. Evening meals in the main bar were a little pricey for our budget, but there was an excellent carvery just up the road.
Very friendly and good value hotel would have no hesitation in recommending it or using it again.
Very friendly and good value hotel would have no hesitation in recommending it or using it again.
Source: tripadvisor.co.uk
In March 2020, michaelamckenna said about Mercure Bolton Georgian House Hotel
Visit this hotel on a regular basis, excellent location and the staff are amazing especially Julie on breakfast and Dave on Recepcion would highly recommend this hotel exceptional.
Food is lovely and service is excellent
Food is lovely and service is excellent
Source: tripadvisor.co.uk
In October 2020, Scott D said about Mercure Bolton Georgian House Hotel
A large carpark to the rear and welcoming staff on arrival. The room was comfortable and clean, food was ordered over the phone to the front desk and was delivered straight to the door.
None of the facilities where available like gym and bar due to covid but enjoyed none the less.
None of the facilities where available like gym and bar due to covid but enjoyed none the less.
Source: tripadvisor.co.uk
In May 2021, Mr & Mrs Martyn said about Mercure Bolton Georgian House Hotel
From the moment we walked in they treated us like royalty! I cannot begin to describe the sheer delight on her face, as the love of my life was greeted by the manager ‘Bronwen and the team as we were shown around this beautiful venue. They knew exactly how important this was to her! Every single member of staff had smiles on their faces, which in turn made us feel warm, happy and very welcome. Thy are beautiful people; well dressed and exceptionally well mannered. Thank you Irene, Lewis and Nadine!
Bronwen’s threw in an overnight complimentary stay and added the use of the leisure club which had a Jacuzzi, pool, sauna and steam-room. Furthermore, their venue dresser ‘Julie’, went above & beyond to make our experience especially romantic; In our opinion she is highly talented with an exception attention to detail.
The atmosphere at the bar was perfect! Chris made sure you were not kept waiting & service was right there when you wanted it and the prices are very reasonable.
The lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away. You got so much more for your money and the service provided was phenomenal!
My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!”
Love and Best wishes,
Mr and Mrs Martyn
♥ X ♥ X ♥ X♥ X ♥ X♥
Bronwen’s threw in an overnight complimentary stay and added the use of the leisure club which had a Jacuzzi, pool, sauna and steam-room. Furthermore, their venue dresser ‘Julie’, went above & beyond to make our experience especially romantic; In our opinion she is highly talented with an exception attention to detail.
The atmosphere at the bar was perfect! Chris made sure you were not kept waiting & service was right there when you wanted it and the prices are very reasonable.
The lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away. You got so much more for your money and the service provided was phenomenal!
My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!”
Love and Best wishes,
Mr and Mrs Martyn
♥ X ♥ X ♥ X♥ X ♥ X♥
Source: tripadvisor.co.uk
In May 2021, Nicoladudziak J said about Mercure Bolton Georgian House Hotel
The staff from the moment we arrived were fantastic but need to give a shout out to Julie #bruiser she is amazing made us feel like part of the team. The food was excellent thank you chef had a great stay
Thank you team Bolton
From team Sheffield
Thank you team Bolton
From team Sheffield
Source: tripadvisor.co.uk
In June 2021, timetoflyLancashire said about Mercure Bolton Georgian House Hotel
Birthday treat of afternoon tea at the Georgian House Hotel.
Lovely food and brilliant service.
Irene and Julie are lovely. A credit to the staff, pleasant, chatty, obviously good friends and nothing was too much trouble for either of them
Would definitely recommend.
Lovely food and brilliant service.
Irene and Julie are lovely. A credit to the staff, pleasant, chatty, obviously good friends and nothing was too much trouble for either of them
Would definitely recommend.
Source: tripadvisor.co.uk
In July 2021, Katie76 said about Mercure Bolton Georgian House Hotel
We’re on our last night of 3 and nobody has been in our room to take rubbish or replace anything. 2 Paper cups were provided, no spoons, just 2 wooden stirrers so we went out to buy our own mugs, coffee and borrowed spoons from the bar. The premier inn we stayed a night in en route was far better equipped.
It’s grim as we don’t have access to anything to clean the room ourselves - my partner took a bag of rubbish down to reception as we didn’t know what else to do with it. Goodness knows what happens with longer stays - I’d be tempted to make more than one booking and change room midway through if that’s what it takes. We should have been warned and our room should have been adequately stocked for 3 nights - with an extra towel, enough toilet paper etc.
There’s no fridge, no air con and our room overlooks a very busy road so bring ear plugs if you’re a light sleeper and don’t want to sleep in a sauna.
The room is spacious but shamefully tired. Like everyone had said, It’s 2 decades overdue for an upgrade and really devalues the Mercure brand.
That all said, dinner in the bar was lovely and the staff couldn’t have been better. I feel for them as the hotel is clearly understaffed and they are so friendly and helpful. Parking was easy and it’s close to a great retail outlet with some good restaurants and shops. We enjoyed a meal at Wagamama.
It’s grim as we don’t have access to anything to clean the room ourselves - my partner took a bag of rubbish down to reception as we didn’t know what else to do with it. Goodness knows what happens with longer stays - I’d be tempted to make more than one booking and change room midway through if that’s what it takes. We should have been warned and our room should have been adequately stocked for 3 nights - with an extra towel, enough toilet paper etc.
There’s no fridge, no air con and our room overlooks a very busy road so bring ear plugs if you’re a light sleeper and don’t want to sleep in a sauna.
The room is spacious but shamefully tired. Like everyone had said, It’s 2 decades overdue for an upgrade and really devalues the Mercure brand.
That all said, dinner in the bar was lovely and the staff couldn’t have been better. I feel for them as the hotel is clearly understaffed and they are so friendly and helpful. Parking was easy and it’s close to a great retail outlet with some good restaurants and shops. We enjoyed a meal at Wagamama.
Source: tripadvisor.co.uk
In July 2021, Blaggard1 said about Mercure Bolton Georgian House Hotel
First thing say is that the hotel is incredibly cheap and therefore good value for money so the below should be considered with this in mind - you cannot criticise such value - i have been using this hotel for 10 years and during such it’s got older without any apparent significant investment - rooms all seem in a similar old and threadbare condition - bathrooms are from the last century - hotel colleagues seem to be going through the motions and often seen sat out the back of reception which is often a telling sign , gym and pool open albeit fully booked when tried to use - fairly depressing stay but will return post a refurb , should such happen
Source: tripadvisor.co.uk