Local Reviews
In November 2013, merseybankman said about Bolton Stadium Hotel
My second stay at Whites. I chose it again for its very good location, close to motorway links, local shopping, railway station etc. Lots of free parking on site. Nice clean room and friendly staff. Will use again when in that area. Still as older style TV's in room which do need an update. And in a double room why only one sachet of hot chocolate?
Source: tripadvisor.co.uk
In December 2013, cf_bib said about Bolton Stadium Hotel
Was part of DeVere but not any more. Ask for a room with a view of the football pitch. Evening menu is a bit limited. Really friendly staff though. I would stay here again as it's in a good location. I booked on booking.com
Source: tripadvisor.co.uk
In December 2013, Slincalex said about Bolton Stadium Hotel
I am rating this review as average overall because I am also taking into account the work Christmas party event I attended in the stadium.
The hotel stay was very good, the room was quite small but adequate for what we needed. Nice hospitality tray with hot chocolate and biscuits. Bed was comfortable and even though the old style television was in the room my husband still enjoyed the sky sports channel and was able to watch spurs play.
I had my hair done in the resident award winning hairdressers jiggi and it was well worth it as it looked great.
Check in was great and we were able to check in early at 12:30 which was great as it meant we could use the spa facilities earlier before they got busy.
It was match day when we stayed so it was busy but everything was well organised and ran smoothly.
Now onto the Christmas works do, well that wasn't so great. With a great name of Paul Heathcote MBE heading it up I was looking forward to the meal, it was actually ok for mass produced food with the desert of mint mousse really nice but the soup served just luke warm. The venue is massive and the way the food was served was horrendously disorganised, it was served by miserable teenagers who obviously didn't want to work a Saturday evening. It was rather humorous to watch as they sauntered down between the tables with a couple of plates each just chucking down wherever. It was like being served by Kevin and Perry half the time. The drinks are VERY EXPENSIVE, yes you get served at your table (good idea as the bar again is ran by inexperienced staff that struggled to find me a straw) but be prepared to pay £23:50 for a bottle of cheap rose wine.
To make it worse 8 ladies handbags were stolen on the night my friend included in that, I was told by one of the bouncers that this is a regular occurrence, which I get, but maybe pre warning could of helped, as telling my friend that "it's professionals who do this and it happens all the time" certainly didn't want you to shake his hand and say thank you, oh how I love a good know it all!
So off back to the hotel for a good nights sleep and better service. In comparison you would actually think it was ran by different companies not the same.
In summary use the hotel it's good, evening venue dissapointing and over priced.
The hotel stay was very good, the room was quite small but adequate for what we needed. Nice hospitality tray with hot chocolate and biscuits. Bed was comfortable and even though the old style television was in the room my husband still enjoyed the sky sports channel and was able to watch spurs play.
I had my hair done in the resident award winning hairdressers jiggi and it was well worth it as it looked great.
Check in was great and we were able to check in early at 12:30 which was great as it meant we could use the spa facilities earlier before they got busy.
It was match day when we stayed so it was busy but everything was well organised and ran smoothly.
Now onto the Christmas works do, well that wasn't so great. With a great name of Paul Heathcote MBE heading it up I was looking forward to the meal, it was actually ok for mass produced food with the desert of mint mousse really nice but the soup served just luke warm. The venue is massive and the way the food was served was horrendously disorganised, it was served by miserable teenagers who obviously didn't want to work a Saturday evening. It was rather humorous to watch as they sauntered down between the tables with a couple of plates each just chucking down wherever. It was like being served by Kevin and Perry half the time. The drinks are VERY EXPENSIVE, yes you get served at your table (good idea as the bar again is ran by inexperienced staff that struggled to find me a straw) but be prepared to pay £23:50 for a bottle of cheap rose wine.
To make it worse 8 ladies handbags were stolen on the night my friend included in that, I was told by one of the bouncers that this is a regular occurrence, which I get, but maybe pre warning could of helped, as telling my friend that "it's professionals who do this and it happens all the time" certainly didn't want you to shake his hand and say thank you, oh how I love a good know it all!
So off back to the hotel for a good nights sleep and better service. In comparison you would actually think it was ran by different companies not the same.
In summary use the hotel it's good, evening venue dissapointing and over priced.
Source: tripadvisor.co.uk
In December 2013, Ainsley C said about Bolton Stadium Hotel
I have recently visited this hotel on business and i felt the need to write this review after the fantastic service I received in the bar early evening and then later in the restaurant. I was served the whole night by Lee. He was absolutely fantastic and i couldn't have asked for a better person to serve me. He couldn't do enough for me and any questions i had he could answer straight away. He is a credit to your team and made my stay even better.
Source: tripadvisor.co.uk
In December 2013, d b said about Bolton Stadium Hotel
Recently stayed for a family wedding, although the room was sufficient, it was looking a little dated. Old style TV and definitely in need of redecorating/updating.
Quite disappointed, as the hotel is not that old.
The staff were very friendly and the service was very good.
Quite disappointed, as the hotel is not that old.
The staff were very friendly and the service was very good.
Source: tripadvisor.co.uk
In December 2013, Anna S said about Bolton Stadium Hotel
I was booked in to the hotel by the company I work for, and I have to say I absolutely LOVED the whole time there (it was marred by the fact I had to go to work too, but never mind!)
The staff were so friendly and helpful and really really looked after myself and my colleagues. The fact that the Fijian Rugby League Team were booked in at the same time as us was just an added bonus!!
The food was really good, my room was lovely and clean, my bed was so comfortable. And the hotel itself was really stunning.
I would highly recommend this hotel. The staff I met were all so lovely, I look forward to going back there again.
The hotel is ideally placed, right near Horwich Parkway train station, and also really close to a good shopping centre.
I loved it! In fact every hotel I have stayed in since has not lived up to my Bolton experience!
The staff were so friendly and helpful and really really looked after myself and my colleagues. The fact that the Fijian Rugby League Team were booked in at the same time as us was just an added bonus!!
The food was really good, my room was lovely and clean, my bed was so comfortable. And the hotel itself was really stunning.
I would highly recommend this hotel. The staff I met were all so lovely, I look forward to going back there again.
The hotel is ideally placed, right near Horwich Parkway train station, and also really close to a good shopping centre.
I loved it! In fact every hotel I have stayed in since has not lived up to my Bolton experience!
Source: tripadvisor.co.uk
In December 2013, Dobby said about Bolton Stadium Hotel
The rooms are fine. Clean, spacious and with a comfortable bed. The telly is of the very old square tube variety and the picture is very snowy so it's probably about time they invested in new screens and a decent distribution system. However all of this pales into insignificance when compared with their catering, managed by Heathcote and Co. Shambolic is too gentle a word.
Heathcote has the contract to cater for the entire Reebok Stadium complex and they are clearly out of their depth. We were there to attend a company christmas party in the Lion Of Vienna suite. With several hundred guests they decided to employ a system of allowing two tables at a time to queue for their food rather than serving everyone at their table, which would have been quicker but would have required more staff. By the time it got down to the last three tables (approx 30 people), the food had run out. All that was left was a sad looking curry slop, a few turkey scraps and some anemic looking mashed potato. That left 30 people with no option but to leave the party and go elsewhere in search of dinner at 9:30pm. I returned to my hotel room, ordered room service and called it a night.
On returning to my room I discovered that the kettle was broken - a call to reception was answered with a prompt replacement in about 10 minutes. When my room service meal arrived it was OK but a bit on the tepid side with a listed ingredient missing and no condiments. I considered asking for some to be brought up but realised that if I waited that long the food would be inedible so I let it go.
Breakfast the following morning was acceptable.
The proprietor of Heathcote and Co, Paul Heathcote was awarded an MBE for services to the catering industry. I'd suggest he cease resting on his laurels and pay some serious attention to the sharp end of his business operations because as long as his company is running catering here, I won't be returning!
Heathcote has the contract to cater for the entire Reebok Stadium complex and they are clearly out of their depth. We were there to attend a company christmas party in the Lion Of Vienna suite. With several hundred guests they decided to employ a system of allowing two tables at a time to queue for their food rather than serving everyone at their table, which would have been quicker but would have required more staff. By the time it got down to the last three tables (approx 30 people), the food had run out. All that was left was a sad looking curry slop, a few turkey scraps and some anemic looking mashed potato. That left 30 people with no option but to leave the party and go elsewhere in search of dinner at 9:30pm. I returned to my hotel room, ordered room service and called it a night.
On returning to my room I discovered that the kettle was broken - a call to reception was answered with a prompt replacement in about 10 minutes. When my room service meal arrived it was OK but a bit on the tepid side with a listed ingredient missing and no condiments. I considered asking for some to be brought up but realised that if I waited that long the food would be inedible so I let it go.
Breakfast the following morning was acceptable.
The proprietor of Heathcote and Co, Paul Heathcote was awarded an MBE for services to the catering industry. I'd suggest he cease resting on his laurels and pay some serious attention to the sharp end of his business operations because as long as his company is running catering here, I won't be returning!
Source: tripadvisor.co.uk
In December 2013, carlasalter said about Bolton Stadium Hotel
We stayed at the Whites Hotel on the outskirts of Bolton for one night for business use. The car park is free with hundred if not thousands of parking spaces being based at the Bolton Wanderers football ground.
Check in was quick and easy. Staff were polite enough.
Our room was a standard room with a view of the front car park and main road. My initial concern was that the road was very noisy. However we discovered the vents in the windows were open and once these were closed it was much quieter.
Room was very clean and comfortable if a bit tired looking. The mirror and picture frames looked as though they were wrapped in duck tape!
Hairdryer and tea and coffee facilities were provided with biscuits and alternative teas.
Upon check in we gave our card as a deposit but this had not been activated (some hours later) when we tried to order at the very busy bar. We did not eat at the restaurant but the bar area was very pleasant and although busy, was private enough.
The bed was very comfortable and we had a good night sleep, but the duvet cover did have a hole on the side (pulled away at the seams). The floors and walls are thin, but I only noticed the noises during daylight hours, my husband was woken by some loud noises in the night.
The bathrooms were clean but again, tired. The shower sprays on to the floor resulting in a large puddle, and you can clearly see this has taken it's toll on the tiled floor with visible damp damage.
We had requested a late checkout for myself upon check in. However I was disturbed by impatient banging on the door by a lady asking if I had been given a late checkout and who "hadn't been told" about it.
My husband also experienced a lack of communication/organisation by staff during his time there for a corporate event.
Breakfast was nice if a little on the cold side. But had plenty of choice.
Would stay here again if needed for business but not by choice for leisure. There are shops a 10 min walk away with coffee shops and restaurants, we ate in Frankie and Benny's and the staff and service was very good.
Check in was quick and easy. Staff were polite enough.
Our room was a standard room with a view of the front car park and main road. My initial concern was that the road was very noisy. However we discovered the vents in the windows were open and once these were closed it was much quieter.
Room was very clean and comfortable if a bit tired looking. The mirror and picture frames looked as though they were wrapped in duck tape!
Hairdryer and tea and coffee facilities were provided with biscuits and alternative teas.
Upon check in we gave our card as a deposit but this had not been activated (some hours later) when we tried to order at the very busy bar. We did not eat at the restaurant but the bar area was very pleasant and although busy, was private enough.
The bed was very comfortable and we had a good night sleep, but the duvet cover did have a hole on the side (pulled away at the seams). The floors and walls are thin, but I only noticed the noises during daylight hours, my husband was woken by some loud noises in the night.
The bathrooms were clean but again, tired. The shower sprays on to the floor resulting in a large puddle, and you can clearly see this has taken it's toll on the tiled floor with visible damp damage.
We had requested a late checkout for myself upon check in. However I was disturbed by impatient banging on the door by a lady asking if I had been given a late checkout and who "hadn't been told" about it.
My husband also experienced a lack of communication/organisation by staff during his time there for a corporate event.
Breakfast was nice if a little on the cold side. But had plenty of choice.
Would stay here again if needed for business but not by choice for leisure. There are shops a 10 min walk away with coffee shops and restaurants, we ate in Frankie and Benny's and the staff and service was very good.
Source: tripadvisor.co.uk
In December 2013, CBBFS said about Bolton Stadium Hotel
was working across the road recently at Parklands , so this was an obvious choice as within walking distance and plenty of eating options around the area. Have to say was really pleased with the hotel , the breakfasts were very nice and the food I ate there was also very good . The bar area was excellent too and friendly staff. I had a room over looking the pitch , and although there was no game on , it was a great sight. Even though I'm not a Bolton fan I will definitely look at coming back on a match day.
Source: tripadvisor.co.uk
In December 2013, Almydani said about Bolton Stadium Hotel
Stayed here for a few nights in 2013. The hotel is located on the outskirty of Botlon, in the Bolton Wanderers football stadium.
It is a really nice business hotel, with a special atmosphere (especially if you a football fan ;) Staff at the reception was helpful and friendly, but they do not accept Euro.
The rooms are clean and comfortable ironing board and kettle&tea are complementary! There is free wlan access in the rooms!
It is a really nice business hotel, with a special atmosphere (especially if you a football fan ;) Staff at the reception was helpful and friendly, but they do not accept Euro.
The rooms are clean and comfortable ironing board and kettle&tea are complementary! There is free wlan access in the rooms!
Source: tripadvisor.co.uk