Local Reviews
In August 2012, mosiebolton said about Mercure Bolton Georgian House Hotel
What a brilliant choice for my neice's wedding on August 4th 2012.The staff were wonderful and nothing was too much trouble.They smiled while they served and checked that people were enjoying the ir meal and that there were no problems.And there were NO problems The food was excellent and the service perfect.Cannot praise the staff enough....especially Anthony who was in control all day and night.Thanks for making it the best wedding I have been to,I would recommend it to anyone...
Source: tripadvisor.co.uk
In August 2012, Julie J said about Mercure Bolton Georgian House Hotel
we held our daughters wedding on the 25th august 2012 and i would like to say if you are considering have a wedding reception here you will NOT be disappointed the hotel could not do enought for us anything we asked (within reason) we got. Every single person said how beautiful the wedding the service the FOOD (especially ) was very good. I would like to thank ANTHONY who was the wedding organiser what a star!!!!!! and i would like thank susan and the Hotel Manager Peter you ALL did my Family and Seans family proud thankyou for making OUR daughter and Son-in-Laws day so prefect from julie jackson x
Source: tripadvisor.co.uk
In August 2012, PennyRon said about Mercure Bolton Georgian House Hotel
Good location, close to Motorway links both North and South and Reebok stadium. overlooking very pleasant scenery. Plenty of free parking to rear of the hotel. Gym, swimming pool, sauna etc complimentary to guests. Nicely decorated and staff very pleasant. Recommend booking bed and breakfast as breakfast is quite expensive at £13.95. We stayed for 2 nights in the annexe at the rear of the hotel, very quiet, and scrupulously clean, however the room was small. Complimentary tea and coffee in rooms. Good quality furnishings and flat screen tv but free wi-fi only available in main foyer. Breakfast room very good and plenty of choices for breakfast. Bar/restaurant in front of hotel but we did not use the facilities. Will deffinately return to this hotel as visit Bolton regularly , really enjoyed our 1st stay here. Close enough to shops and stadium as well as town centre but far enough away to enjoy a bit of peace and quitet.
Source: tripadvisor.co.uk
In September 2012, darlodivas said about Mercure Bolton Georgian House Hotel
I have stayed here with work 5 times in last last couple months. The service is good and its priced competitively. Also the breakfast is excellent. The two problems with the hotel are firstly it doesn't have air con and the hotel rooms are absolutely red hot. The window only opens about 6 inches and I could hardly sleep.
The second problem is the food. Although the service is very good the food is pretty awful value for money, the stone baked pizza for about £13 is basically just a frozen iceland pizza! I had a chicken breast burger for about the same price and it was dry - a massive bread bun and small bit of chicken. Also the sirloin steak again was poor especially for £20.
Finally there is a gym and pool which are okay but on 2 occasions when I was staying the female lockers were being fixed and so men had to use the females lockers and females the males. This would have been okay except there was nobody on the reception at the gym and men kept walking into the male lockers whilst women were getting changed !!! I'm sure there must have been some official complaints, this is pretty bad.
To summarise id recommend staying here but not in the summer and find somewhere else to eat.
The second problem is the food. Although the service is very good the food is pretty awful value for money, the stone baked pizza for about £13 is basically just a frozen iceland pizza! I had a chicken breast burger for about the same price and it was dry - a massive bread bun and small bit of chicken. Also the sirloin steak again was poor especially for £20.
Finally there is a gym and pool which are okay but on 2 occasions when I was staying the female lockers were being fixed and so men had to use the females lockers and females the males. This would have been okay except there was nobody on the reception at the gym and men kept walking into the male lockers whilst women were getting changed !!! I'm sure there must have been some official complaints, this is pretty bad.
To summarise id recommend staying here but not in the summer and find somewhere else to eat.
Source: tripadvisor.co.uk
In September 2012, NW11851 said about Mercure Bolton Georgian House Hotel
Whilst my wife ane I enjoyed our stay, overall, we have the following points to mention:
1. Upon arrival, we were taken aback to find that, even on a Sunday, there were two(!) wedding receptions taking place on the ground floor of the hotel. Despite assurances, these clould be heard, and felt resonating through the walls, even in our top-floor room. However, on the plus side, they were not over-intrusive and did end , as advised at 01:00.
2. The room was tiny and, I fely, poorly lit.
3. Although comfortable, the bed springs were noisy and clearlty in evidence when getting in or out of bed.
4. The hotel was well-maintained with ample parking.
5. The breakfasts wer amazing, both in respect of quality and quantity.
6. Free wi-fi was available only in the Lounge. It would have been nice to have it free in the room.
WE WOULD STAY THERE AGAIN.
1. Upon arrival, we were taken aback to find that, even on a Sunday, there were two(!) wedding receptions taking place on the ground floor of the hotel. Despite assurances, these clould be heard, and felt resonating through the walls, even in our top-floor room. However, on the plus side, they were not over-intrusive and did end , as advised at 01:00.
2. The room was tiny and, I fely, poorly lit.
3. Although comfortable, the bed springs were noisy and clearlty in evidence when getting in or out of bed.
4. The hotel was well-maintained with ample parking.
5. The breakfasts wer amazing, both in respect of quality and quantity.
6. Free wi-fi was available only in the Lounge. It would have been nice to have it free in the room.
WE WOULD STAY THERE AGAIN.
Source: tripadvisor.co.uk
In September 2012, StevieBtheFirst said about Mercure Bolton Georgian House Hotel
1st impressions last:
1. we had to wait a considerable time to be served on our arrival - there was only 1 person in reception (there was a wedding party/reception due later which may have accounted for the understaffing.
2. there were lots of flies buzzing around in reception
3. we arrived at 13:00 - fortunately 1 of our rooms was available but we were made aware that there was no guarantee that the 2nd room would be ready for 14:00 (not what you want to hear when a family of 5 have to get unpacked and ready for a wedding at 15:30)
4. at time of booking we had requested adjoing rooms as our 2 youngest children are 4 & 5 - unfortunately the rooms we were allocated were not adjoining, there weren't even opposite.
5. The double room we were allocated when we 1st arrived had a very strong smell of cigarette smoke - when we complained about the condition we were told that the problem was known and that the window had been open all morning and that air freshener had been used to get rid of the smell. We were appalled that the hotel management saw fit to allocate the room to any customers in it's condition.
Anyway, that's the bad bit...
What was altogether much better was the service we received after we made our complaint:
1. The housekeeper was very courteous and owned the problem - this allowed us to go out for a quick bite to eat (we'd travelled for over 2 hours to get there!) whilst they resolved the issue.
2. When we got back, we were told that we had been allocated adjoining rooms and the Manager made a personal check of the rooms before inviting us to our new rooms.
Our new rooms were clean and smelled fresh - we were pleased to personally thank the housekeeper.
3. We were able to get ready in time for the wedding and we couldn't fault the hotel after this point:
> The hotel was very convenient for attending the Brinsop Arms where the family wedding was taking place.
> It was quiet when we return from our wedding and we all had a good night's rest
> the breakfast experience was very good - wide range of food, readily available and freshly cooked
> we even took advantage of the hotel's pool after checking out on the Sunday
In summary: a good experience despite the initial issue but the Hotel management should not forget that '1st impressions last'!
1. we had to wait a considerable time to be served on our arrival - there was only 1 person in reception (there was a wedding party/reception due later which may have accounted for the understaffing.
2. there were lots of flies buzzing around in reception
3. we arrived at 13:00 - fortunately 1 of our rooms was available but we were made aware that there was no guarantee that the 2nd room would be ready for 14:00 (not what you want to hear when a family of 5 have to get unpacked and ready for a wedding at 15:30)
4. at time of booking we had requested adjoing rooms as our 2 youngest children are 4 & 5 - unfortunately the rooms we were allocated were not adjoining, there weren't even opposite.
5. The double room we were allocated when we 1st arrived had a very strong smell of cigarette smoke - when we complained about the condition we were told that the problem was known and that the window had been open all morning and that air freshener had been used to get rid of the smell. We were appalled that the hotel management saw fit to allocate the room to any customers in it's condition.
Anyway, that's the bad bit...
What was altogether much better was the service we received after we made our complaint:
1. The housekeeper was very courteous and owned the problem - this allowed us to go out for a quick bite to eat (we'd travelled for over 2 hours to get there!) whilst they resolved the issue.
2. When we got back, we were told that we had been allocated adjoining rooms and the Manager made a personal check of the rooms before inviting us to our new rooms.
Our new rooms were clean and smelled fresh - we were pleased to personally thank the housekeeper.
3. We were able to get ready in time for the wedding and we couldn't fault the hotel after this point:
> The hotel was very convenient for attending the Brinsop Arms where the family wedding was taking place.
> It was quiet when we return from our wedding and we all had a good night's rest
> the breakfast experience was very good - wide range of food, readily available and freshly cooked
> we even took advantage of the hotel's pool after checking out on the Sunday
In summary: a good experience despite the initial issue but the Hotel management should not forget that '1st impressions last'!
Source: tripadvisor.co.uk
In September 2012, Hazeyjay123 said about Mercure Bolton Georgian House Hotel
We stayed here after a business meeting and first impressions were great the spa was fairly basic compared to other Mercure hotels but we enjoyed a swim then a few drinks .the staff were friendly and chatty and then we had dinner ..... It was amazing !!!! We were the only two in the restaurant but the food was just gorgeous and the waitress was so lovely .i wish I could remember her name she was a petite brunette very chatty but so professional .
The only complaint I had was the girl doing breakfast crashed and banged the pots about and didn't serve anyone she was very rude
The only complaint I had was the girl doing breakfast crashed and banged the pots about and didn't serve anyone she was very rude
Source: tripadvisor.co.uk
In September 2012, Kay L said about Mercure Bolton Georgian House Hotel
Stayed at the mercure Georgian house hotel, Bolton for two nights and got a really good deal by booking in advance. Ate in the hotel reataurant both nights and the food was fab, really good choice on the menu. Breakfast was equally as good. What made the stay really special was the staff, went out of their way to help out with directions by printing off a local map and after arriving quite late at the restaurant on the second night we weren't made to feel awkward, all the staff were really friendly. Lovely hotel, lovely people. Rooms were a good size and all areas were immaculate.
Source: tripadvisor.co.uk
In September 2012, Themoog1972 said about Mercure Bolton Georgian House Hotel
I am a regular at the Mecure Georgian House Bolton . The staff are amazing and make my stay there very comfortable . Nothing is too much effort.
Peter Nye is always on hand and his charismatic charm and warmth and care make the hotel what it is .
Peter Nye is always on hand and his charismatic charm and warmth and care make the hotel what it is .
Source: tripadvisor.co.uk
In September 2012, Sophie1989x said about Mercure Bolton Georgian House Hotel
Lovely hotel and lovely members of staff. I stayed at the hotel the night of a wedding reception the staff throughout it all were very polite always smiling and talking to us. The hotel itself was very clean, tidy and modern. Beds extremely comfy I can not find fault!
Source: tripadvisor.co.uk