Local Reviews
In July 2013, what01 said about Mercure Bolton Georgian House Hotel
Fabulous overnight stay comfortable spotlessly clean hotel lovely breakfast and really nice friendly helpful staff could'nt do enough for us made us feel very very welcome. Lovely views of Rivington Pike and country side from rear bedroom windows.
Room was spotless cleaned to a high standard duty manager very freindly /proffesional and charming/ reception staff efficient all good wish had time to stay longer very handy for reebok
shopping ideal location 5 mins from Motorway
Room was spotless cleaned to a high standard duty manager very freindly /proffesional and charming/ reception staff efficient all good wish had time to stay longer very handy for reebok
shopping ideal location 5 mins from Motorway
Source: tripadvisor.co.uk
In July 2013, Elaine H said about Mercure Bolton Georgian House Hotel
All the staff were exceptionally helpful and friendly. I must take a moment to compliment 2 guys in particular...... Chris & Carl. Where do I start with these two..... friendly, helpful beyond belief. Their attention to detail for the wedding I was helping co-ordinate was taken to a new high level I've previously experienced in other hotel and a credit to the Mercure.
Every details was covered, checked and checked again. Their staff on the day of the actual wedding were also a credit to them - all very attentive, no request was too difficult to deal with and done in a friendly helpful manner.
I would without a split second recommend the hotel for your event, especially if these two guys are running it for you - BRILLIANT!! I hope you're manager gives you this feed back - you know I said thank you a million times
Every details was covered, checked and checked again. Their staff on the day of the actual wedding were also a credit to them - all very attentive, no request was too difficult to deal with and done in a friendly helpful manner.
I would without a split second recommend the hotel for your event, especially if these two guys are running it for you - BRILLIANT!! I hope you're manager gives you this feed back - you know I said thank you a million times
Source: tripadvisor.co.uk
In July 2013, craig877 said about Mercure Bolton Georgian House Hotel
Stayed here as I got a good deal. Loved the location and look of the hotel. Rooms could do with a bit of updating but were nice and clean. Breakfast was very nice and our kids loved it. Pool area was clean and pool warm.
Would stay again close to retail park for good food and shopping!
Would stay again close to retail park for good food and shopping!
Source: tripadvisor.co.uk
In July 2013, ManchesterRainbow said about Mercure Bolton Georgian House Hotel
Held our wedding here on 22nd June and can't thank the staff enough.
Lasting impressions were made from my first telephone conversations with Sue one of the wedding co-ordinators and then my very first meeting with Marie Jolly who looked after us right through to the wedding. Nadine was our event co-ordinator on the day and she took over from Marie and she took care of everything perfectly on the day too.
We were a mature couple getting married and I was very apprehensive as to how people would react given that we wanted to involve all our children and grandchildren. I had no need to be. As I say Marie was fantastic, nothing was too much trouble, everything was so organised and I have to say it was a pleasure to deal with such a lovely bubbly lady and the rest of the team.
I stayed overnight at the hotel (per-wedding) and as soon as Nadine came on duty on the Saturday she was there seeing what help we needed. She was brilliant in her organisation skills too.
We held our ceremony in the same room as we had for the meal/reception and everything went smoothly as far as we could see. The music was played on time, ceremony lovely (thank you Bolton Register Office for two lovely Registrars). The food was fantastic (thank you catering staff!) and we were treated like two very special people on the day.
All our family and friends passed comment on how lovely the wedding and how good the food was!
I hope the Management acknowledge the brilliant staff they have in this hotel, as I say everything was perfect from start to finish. I cannot thank Marie, Nadine, Sue (who took lots of calls from a nervous bride lol) enough but I would also like to thank Irene from behind the bar who is such a lovely lady too. Also not forgetting Peter, thank you. Your staff are a credit to you Mercure.
Thank you all so much!!!
If you are contemplating holding your wedding here - get it booked you won't regret it.
Lasting impressions were made from my first telephone conversations with Sue one of the wedding co-ordinators and then my very first meeting with Marie Jolly who looked after us right through to the wedding. Nadine was our event co-ordinator on the day and she took over from Marie and she took care of everything perfectly on the day too.
We were a mature couple getting married and I was very apprehensive as to how people would react given that we wanted to involve all our children and grandchildren. I had no need to be. As I say Marie was fantastic, nothing was too much trouble, everything was so organised and I have to say it was a pleasure to deal with such a lovely bubbly lady and the rest of the team.
I stayed overnight at the hotel (per-wedding) and as soon as Nadine came on duty on the Saturday she was there seeing what help we needed. She was brilliant in her organisation skills too.
We held our ceremony in the same room as we had for the meal/reception and everything went smoothly as far as we could see. The music was played on time, ceremony lovely (thank you Bolton Register Office for two lovely Registrars). The food was fantastic (thank you catering staff!) and we were treated like two very special people on the day.
All our family and friends passed comment on how lovely the wedding and how good the food was!
I hope the Management acknowledge the brilliant staff they have in this hotel, as I say everything was perfect from start to finish. I cannot thank Marie, Nadine, Sue (who took lots of calls from a nervous bride lol) enough but I would also like to thank Irene from behind the bar who is such a lovely lady too. Also not forgetting Peter, thank you. Your staff are a credit to you Mercure.
Thank you all so much!!!
If you are contemplating holding your wedding here - get it booked you won't regret it.
Source: tripadvisor.co.uk
In July 2013, coco11cha said about Mercure Bolton Georgian House Hotel
We were attending a wedding in the area and needed somewhere to stay for the evening. We upgraded to a superior room and asked for it to be in a quiet part of the hotel when we made the booking. As there was a wedding reception in progress when we cheked in, we were glad we had specified that we wanted somewhere quiet. Judging by the thumping base, tab ends, broken glass, and girl sprawled on the ground outside the back car park entrance, the guests were making the most of letting their hair down! Our room was a good size, clean and well away from the wedding noise, so we were pleased that we had spent the extra to upgrade etc. The bed was comfy and there was a coffee machine, robes and slippers too. Breakfast was nice with plenty of choice. Overall we were satisfied with our stay but I think it may have been a different story if we had booked a standard room. I think that as a matter of courtesy all hotels should make it clear to other guests that a wedding reception is being held during their stay.
Source: tripadvisor.co.uk
In July 2013, PhilippaPayne said about Mercure Bolton Georgian House Hotel
I went to a friends wedding and was recommended this hotel by another mecure branch due to fully booked rooms.
We were obviously recommended this hotel because it was a mecure and they didn't want us to go elsewhere. We paid £90 for a standard double room and I can tell you the premier inn is a lot better than this hotel which is highly rated!!
The bed was comfy but we had two singles pushed together, the tv did not work, and I mean they made you pay to watch the channels! I thought it was ridiculous, it should have been included in the price. The premier inn offers the basics and also let's you watch the tv channels included with your overall price of £29. You could hear others making noise in the rooms near. I did enjoy the breakfast the next morning. The food was lovely would go again just for the food.
To summarize it was a good hotel, clean with friendly staff.. But it wasn't worth what facilitates we're offered and too expensive and highly rated in my eyes. I wouldn't go back to stay there.
We were obviously recommended this hotel because it was a mecure and they didn't want us to go elsewhere. We paid £90 for a standard double room and I can tell you the premier inn is a lot better than this hotel which is highly rated!!
The bed was comfy but we had two singles pushed together, the tv did not work, and I mean they made you pay to watch the channels! I thought it was ridiculous, it should have been included in the price. The premier inn offers the basics and also let's you watch the tv channels included with your overall price of £29. You could hear others making noise in the rooms near. I did enjoy the breakfast the next morning. The food was lovely would go again just for the food.
To summarize it was a good hotel, clean with friendly staff.. But it wasn't worth what facilitates we're offered and too expensive and highly rated in my eyes. I wouldn't go back to stay there.
Source: tripadvisor.co.uk
In July 2013, Katherine F said about Mercure Bolton Georgian House Hotel
I stayed here for 2 nights in early July whilst attending a course taking place at the hotel. Before leaving I checked the website, and read this quote:
Horwich Parkway station - 1.5 miles (2.5 km)
Take a taxi from the taxi rank outside the station.
I therefore assumed that taxis would be readily available. A 5 hour train journey later, I found myself stranded at Horwich Parkway with no taxis in sight. I waited several minutes but none showed up, and the fact that locals were parking in the taxi rank to collect friends and family off the train spoke volumes to just how often an idle taxi would be found waiting at this train station. Thank goodness for the iPhone – a quick Google gave me the numbers of several local taxi firms... all of whom told me there were no taxis available for at least half an hour. Tired, hungry and with heavy bags, I didn’t fancy the 1.5 mile walk – so I waited. Long story short, do not believe the hotel website when it claims you can simply take a taxi from the taxi rank. You will need to prebook or face a long wait (or walk).
The staff at the hotel were all very pleasant and friendly. My room was clean and comfortable, though felt a little dated in places. There were no openable windows, and the TV reception was poor. On my second night, my keycard into my room stopped working and I had to return to reception to get it reprogrammed – not a major concern, but a minor inconvenience with my arms full of folders from a day’s training. The walls between rooms are quite thin - I was able to hear the goings on in the rooms around me at night.
I ate in the hotel bar both nights (there is also a restaurant offering, I believe, the same menu). The large TV was showing Wimbledon which, for me, was a huge plus. The food as well was wonderful, possibly the best steak I have ever eaten!
The hotel were also very helpful when it came to the training, and had everything set up in plenty of time on both days. When we had a technical problem during the second day, a member of staff was quickly found and helped to fix the problem. The catering couldn’t be faulted, nor could the provisions laid out for delegates.
I did not have a chance to use the gym or pool, but I went to have a look and it all looked very nice – wish I’d had a chance to take a dip!
On the final day, I asked staff at reception to book me a taxi back to the station. I almost missed this taxi as, despite asking for the taxi at 4:10, they booked for 4 and I just caught the driver as he was about to give up on me and drive off!
Horwich Parkway station - 1.5 miles (2.5 km)
Take a taxi from the taxi rank outside the station.
I therefore assumed that taxis would be readily available. A 5 hour train journey later, I found myself stranded at Horwich Parkway with no taxis in sight. I waited several minutes but none showed up, and the fact that locals were parking in the taxi rank to collect friends and family off the train spoke volumes to just how often an idle taxi would be found waiting at this train station. Thank goodness for the iPhone – a quick Google gave me the numbers of several local taxi firms... all of whom told me there were no taxis available for at least half an hour. Tired, hungry and with heavy bags, I didn’t fancy the 1.5 mile walk – so I waited. Long story short, do not believe the hotel website when it claims you can simply take a taxi from the taxi rank. You will need to prebook or face a long wait (or walk).
The staff at the hotel were all very pleasant and friendly. My room was clean and comfortable, though felt a little dated in places. There were no openable windows, and the TV reception was poor. On my second night, my keycard into my room stopped working and I had to return to reception to get it reprogrammed – not a major concern, but a minor inconvenience with my arms full of folders from a day’s training. The walls between rooms are quite thin - I was able to hear the goings on in the rooms around me at night.
I ate in the hotel bar both nights (there is also a restaurant offering, I believe, the same menu). The large TV was showing Wimbledon which, for me, was a huge plus. The food as well was wonderful, possibly the best steak I have ever eaten!
The hotel were also very helpful when it came to the training, and had everything set up in plenty of time on both days. When we had a technical problem during the second day, a member of staff was quickly found and helped to fix the problem. The catering couldn’t be faulted, nor could the provisions laid out for delegates.
I did not have a chance to use the gym or pool, but I went to have a look and it all looked very nice – wish I’d had a chance to take a dip!
On the final day, I asked staff at reception to book me a taxi back to the station. I almost missed this taxi as, despite asking for the taxi at 4:10, they booked for 4 and I just caught the driver as he was about to give up on me and drive off!
Source: tripadvisor.co.uk
In August 2013, Pamela H said about Mercure Bolton Georgian House Hotel
We held our wedding here after viewing various other venues. The De Vere Whites never even bothered to return our call when initially making the enquiry! After meeting the Sales Manager, Sue, and viewing the venue and rooms we felt this was the ideal place for us and our guests.
From making the initial booking in April 2012 right up to the day after our wedding nothing was too much trouble. Every aspect of our event had been planned by us and carefully and meticulously adhered to.
Every meeting we had about the day was with Sue so we were assured of continuity, therefore the details were not being passed from one person to another. When we were introduced to the Operations Manager, Peter, and the Event Manager, Carl, they were already in full understanding of how we wanted our wedding to be run as they had met with Sue and cleared up any questions they had with us to ensure a smooth running of our event.
The actual wedding day went superbly without any stress. Ourselves and all of our guests thoroughly enjoyed the day. All of the staff were very attentive and our guests were made to feel pampered, us even more so. The day from start to finish was wonderfully orchestrated by Carl and his team and also the chambermaids made an excellent job of getting all of the rooms ready as early as possible for our guests to check in. The rooms were very adequate, although some were in need of some cosmetic attention. The beds were comfortable and the rooms very clean.
The food was splendid and plentiful and the serving staff very attentive and welcoming. All the staff treated us as friends rather than customers. We thoroughly recommend this hotel for your wedding or event and cannot recommend it highly enough. We will certainly be returning to this hotel to book any future events we may have.
This review is from somebody who spent 23 years in the hotel industry and is very particular (I have worked for myself for the last ten years so I am not biased).
From making the initial booking in April 2012 right up to the day after our wedding nothing was too much trouble. Every aspect of our event had been planned by us and carefully and meticulously adhered to.
Every meeting we had about the day was with Sue so we were assured of continuity, therefore the details were not being passed from one person to another. When we were introduced to the Operations Manager, Peter, and the Event Manager, Carl, they were already in full understanding of how we wanted our wedding to be run as they had met with Sue and cleared up any questions they had with us to ensure a smooth running of our event.
The actual wedding day went superbly without any stress. Ourselves and all of our guests thoroughly enjoyed the day. All of the staff were very attentive and our guests were made to feel pampered, us even more so. The day from start to finish was wonderfully orchestrated by Carl and his team and also the chambermaids made an excellent job of getting all of the rooms ready as early as possible for our guests to check in. The rooms were very adequate, although some were in need of some cosmetic attention. The beds were comfortable and the rooms very clean.
The food was splendid and plentiful and the serving staff very attentive and welcoming. All the staff treated us as friends rather than customers. We thoroughly recommend this hotel for your wedding or event and cannot recommend it highly enough. We will certainly be returning to this hotel to book any future events we may have.
This review is from somebody who spent 23 years in the hotel industry and is very particular (I have worked for myself for the last ten years so I am not biased).
Source: tripadvisor.co.uk
In August 2013, GemmyBear said about Mercure Bolton Georgian House Hotel
Stayed during the ironman competition. Excellent service from the staff. Rooms a little dated and a little worn and could do with a refurb but overall excellent value for money and I'd stay again when i'm in the area.
Source: tripadvisor.co.uk
In August 2013, Carl B said about Mercure Bolton Georgian House Hotel
Firstly, India holt was charged with making me welcome. She was fantastic! She optimises customer relations.
Louise in management was wonderfully kind and would go above and beyond to help any guest!
Emma was a delight! She was most pleasant and made our dining experience most enjoyable.
But the main reason I would come back is for the staff, especially India who has unbelievable people skills and made a dull evening bearable
Louise in management was wonderfully kind and would go above and beyond to help any guest!
Emma was a delight! She was most pleasant and made our dining experience most enjoyable.
But the main reason I would come back is for the staff, especially India who has unbelievable people skills and made a dull evening bearable
Source: tripadvisor.co.uk