Local Reviews
In April 2013, Ribblevisitor said about Mercure Bolton Georgian House Hotel
After a very good all round stay in Room 770 10 days or so earlier (3-5 April) this stay 14-15 April in Room 892 was a disappointment. The room is in the attic and a odd shape and no sofa. One window was filthy (maybe a problem with access at this height) and the full length curtains on both windows covered the radiator under each window which is daft as does not let warmth out. If the radiator valve on one radiator was set above 2 there was an enormous graunching screech and had to be turned down. The keyboard to use with on-TV internet was dead so no internet by this means. The TV was so far away from the bed that the TV remote was out of range from the bed. My burger served in the bar was overdone and leathery but when mentioned to the delightful Irene she was most apologetic and organised a free drink. Irene's people and customer relations skills are excellent and she should be running the hotel (she probably does !!). Breakfasts on both visits were very good but why no black pudding - this is Lancashire !?. I mentioned the radiator valve and keyboard to reception on checkout. Can I have Room 770 back next time?
Source: tripadvisor.co.uk
In April 2013, Stuart B said about Mercure Bolton Georgian House Hotel
We had booked a superior room, which put us on the top floor. We didn't think the "superior" just meant higher up!!! The bed was only just about big enough to be a double. We complained, and were moved to the first floor and a reasonable sized room with a decent bed. Everything else was fine.
Source: tripadvisor.co.uk
In April 2013, Andrew B said about Mercure Bolton Georgian House Hotel
Stayed one night- good facilities- pool etc, food and service very good; breakfast was excellent. Room was very clean and comfortable. Staff very helpful and considerate .Appearance of hotel spoilt when you drive out by broken fencing showing unkempt area of ground with pile of discarded tyres etc.
Source: tripadvisor.co.uk
In April 2013, Senorluz1 said about Mercure Bolton Georgian House Hotel
I stay here whenever I visit my UK distributor. Time to give props...great property, bar, WI FI location.
I wish they offered more than a traditional English Breakfast. We Americans like our Omlettes...I am tomatoed out :)
I wish they offered more than a traditional English Breakfast. We Americans like our Omlettes...I am tomatoed out :)
Source: tripadvisor.co.uk
In April 2013, allen c said about Mercure Bolton Georgian House Hotel
We have just returned from a two night stay at the Mercure Bolton Georgian House Hotel, We found the staff very helpful and friendly. The breakfast and service both mornings was excellent. We enjoyed using the pool and facilities each day. Would book again without hesitation.
Source: tripadvisor.co.uk
In April 2013, George116 said about Mercure Bolton Georgian House Hotel
Due to my working commitment, i now stay in the Mercure Bolton Georgian Hotel 3 to 4 days each week. Its location is perfect (2 mins from the M61 motorway) all the staff are very polite and friendly.
Ashley the local bartender is very effiecent, polite, friendly, helpfull and also make you feel at ease, following a stressfull day at work.
On a plus the hotel has now upgraded to free WI FI throught the hotel.
All facillities and food are excellent.
Ashley the local bartender is very effiecent, polite, friendly, helpfull and also make you feel at ease, following a stressfull day at work.
On a plus the hotel has now upgraded to free WI FI throught the hotel.
All facillities and food are excellent.
Source: tripadvisor.co.uk
In April 2013, Hayden Simper said about Mercure Bolton Georgian House Hotel
Stayed here for the weekend due to a transfer from the Mercure Wigan (dodgy electrics). Considering we were on a group night out we didn't really use other facilities on site (pool/spa). some of us had breaky in the morning (those who could stomach it after the night before).
Bed where simple but comfortable. Everything in the rooms is styled to look really expensive (marble effect bathrooms - oak doors on cupboards). Brought a fan to keep room cool as they were warm rooms. Bar area was small (wedding on during the day so bit crowded). Route to bedrooms after a night out was fairly simple - if you can remember which one was yours. All in all it served a purpose and provided a decent roof over our heads.
Bed where simple but comfortable. Everything in the rooms is styled to look really expensive (marble effect bathrooms - oak doors on cupboards). Brought a fan to keep room cool as they were warm rooms. Bar area was small (wedding on during the day so bit crowded). Route to bedrooms after a night out was fairly simple - if you can remember which one was yours. All in all it served a purpose and provided a decent roof over our heads.
Source: tripadvisor.co.uk
In May 2013, ProPhotos said about Mercure Bolton Georgian House Hotel
... or, more accurately, I've already BEEN back.
First visited this Hotel in June last year, when I rated it 4 out of 5 stars with one or two little issues requiring attention. On this visit, I'm delighted to see that every one of them had been totally resolved. I think it's always indicative when you go back somewhere that substantially the same team are in place as last time - in this case it's blatantly obvious that Eric (the Manager) has built a happy team and this is very apparent in the attitude shown towards guests. Every single member of the team with whom I had contact was unfailingly cheerful and upbeat.
Singling out one particular person, I must mention Melissa on Reception (aka Miss "I-blush-ever-so-easily"!!). Even before we arrived, she had set the tone for the visit with a quietly efficient correction to the booking (the website decided that despite entering 2 guests, I would be there on my own). Throughout our stay, Melissa was unwaveringly helpful and really went out of her way to present a most professional and welcoming 'front-of-house' presence. I'd be pleased to hear that her efforts had been recognised officially as well as by myself and my Social Director (Mrs ProPhotos).
Both Louise (evening) and the Breakfast Staff, whose names I didn't manage to acquire, were thoroughly efficient and most pleasant to deal with. Again, considerable assets to the Hotel and to Accor Group in general.
With all the preceding in mind, I have no hesitation in upgrading the previous review to 5 stars. An admirable example of this type of Hotel and one to which we will return again and again without hesitation. It is not, and is not intended to be, one of those overly plush places intended to pander to the self-obsessed and staffed by obsequious minions. Rather, the ambience is business-like and comfortable with staff who make the ordinary guest feel at ease and able to enjoy their stay.
As the title of the review says, I'll be back.
First visited this Hotel in June last year, when I rated it 4 out of 5 stars with one or two little issues requiring attention. On this visit, I'm delighted to see that every one of them had been totally resolved. I think it's always indicative when you go back somewhere that substantially the same team are in place as last time - in this case it's blatantly obvious that Eric (the Manager) has built a happy team and this is very apparent in the attitude shown towards guests. Every single member of the team with whom I had contact was unfailingly cheerful and upbeat.
Singling out one particular person, I must mention Melissa on Reception (aka Miss "I-blush-ever-so-easily"!!). Even before we arrived, she had set the tone for the visit with a quietly efficient correction to the booking (the website decided that despite entering 2 guests, I would be there on my own). Throughout our stay, Melissa was unwaveringly helpful and really went out of her way to present a most professional and welcoming 'front-of-house' presence. I'd be pleased to hear that her efforts had been recognised officially as well as by myself and my Social Director (Mrs ProPhotos).
Both Louise (evening) and the Breakfast Staff, whose names I didn't manage to acquire, were thoroughly efficient and most pleasant to deal with. Again, considerable assets to the Hotel and to Accor Group in general.
With all the preceding in mind, I have no hesitation in upgrading the previous review to 5 stars. An admirable example of this type of Hotel and one to which we will return again and again without hesitation. It is not, and is not intended to be, one of those overly plush places intended to pander to the self-obsessed and staffed by obsequious minions. Rather, the ambience is business-like and comfortable with staff who make the ordinary guest feel at ease and able to enjoy their stay.
As the title of the review says, I'll be back.
Source: tripadvisor.co.uk
In May 2013, MLSBordeaux said about Mercure Bolton Georgian House Hotel
Excellent value for money in a comfortable hotel with friendly staff in country location, not too far from amenities.
New part of hotel nicely done, however the traditional building has not been used to its full potential with no original features giving it a cold feeling.
No room service menu in room as far as i could see.
New part of hotel nicely done, however the traditional building has not been used to its full potential with no original features giving it a cold feeling.
No room service menu in room as far as i could see.
Source: tripadvisor.co.uk
In May 2013, rdw774 said about Mercure Bolton Georgian House Hotel
Stayed here for 3 nights last weekend as part of a coach tour. Staff and food were very good but oh the mattress on our bed. It was the worst bed I have slept on. Awoke the first morning with an ache which went away, the second morning the same thing. Third morning was worse. When you turned over in bed the mattress springs played a tune, twanging. I brought this up with reception on departure and was told that new mattresses were on order, not a moment too soon. Had there not been a problem with the mattress I would have awarded 4 stars as apart from that we were very satisfied. (room 437)
Source: tripadvisor.co.uk