Local Reviews
In December 2023, NorthumberlandJulieR said about Mercure Bolton Georgian House Hotel
I knew before I booked that there were mixed reviews. For the 3 aspects that influenced my booking (bath and shower, room with twin beds and a decent breakfast) I would rate as Very Good. Ample free parking is also a great plus point. The friendliness of the lovely lady at reception, the cleaning operatives and the breakfast team was also a real bonus - they would rate as Excellent. If there was a rating between average and very good I probably would have plumped for that. Now for the things that detract from the excellent staff and the very good facilities....The entrance road is not very well lit so we missed the turn off. We reported that one of the bulbs needed replacing in the light above one of the beds: apparently maintenance have to change lightbulbs and they are only there Mon-Friday 9-5. There were a lot of dead flies on the windowsill and I spotted two live ones that I dealt with. I managed to locate and block off the source of the flies (a gap in the wall behind the headboard) so didn't bother reporting. On the Friday night there was a Christmas Party night. I would have been OK if it hadn't gone on until 1am which seems very late to put up with loud music. I would go back but I would know in future to ask if they have any function bookings and what time the music will stop. The pool area is very dated and quite creepy - if there hadn't been some kids having swimming lessons I doubt I would have hung around! And finally on the Saturday night there was two busloads of very anti-social children rampaging through the hotel (playing football in the corridors). They were so noisy I couldn't read in the bath so bailed out and rang reception. When nothing happened I got dressed and as I was walking up the corridor to ask the children to stop being a nuisance two "responsible" adults turned up. I'm saying nothing further but there needs to be some ground rules set for large groups of under 16 year olds.
Source: tripadvisor.co.uk
In December 2023, Jacqui S said about Mercure Bolton Georgian House Hotel
I'm here for the murder mystery, receptionist was lovely and really informative, Irene at the bar is absolutely the best ever, so funny and lovely. She is worth the stay alone.
Would definitely return and recommend!
Would definitely return and recommend!
Source: tripadvisor.co.uk
In January 2024, Julie B said about Mercure Bolton Georgian House Hotel
We arrived at the Mercure on a very blustery day and the lovely warm lounge was at our disposal. Irene was very attentive and looked after us well. Our afternoon tea was well presented, delicious and very filling! Too much to eat whilst we were there, but Irene sorted out take home goody boxes. A very pleasant experience and we were able to watch TV too!
Source: tripadvisor.co.uk
In January 2024, Raymond P said about Mercure Bolton Georgian House Hotel
My son and his wife booked my wife and myself in for afternoon tea as a surprise. We thoroughly enjoyed ourselves and were looked after by Irene. She couldn’t do enough for us. The food was fresh and tasty and the tea freshly brewed. The service was prompt, but we were not rushed in any way. There was too much to eat, so Irene boxed up the remainder for us to take home. Thank you to everybody who made our day.
Source: tripadvisor.co.uk
In February 2024, Angela M said about Mercure Bolton Georgian House Hotel
My partner and I were treated to afternoon tea. We arrived at the hotel and parked in the spacious carpark. Once inside we were greeted by the reception staff and made very welcome. I was escorted to the lift for wheelchair users. Then immediately welcomed by Irene who couldn't of been more accommodating. Nothing was to much trouble. The afternoon tea was delicious and extremely filling. So much so that Irene gave us the things we couldn't eat home with us is a tub.
The hotel was clean, tidy and inviting. It had a nice relaxing atmosphere and tastefully decorated.
I'd absolutely recommend this hotel.
The hotel was clean, tidy and inviting. It had a nice relaxing atmosphere and tastefully decorated.
I'd absolutely recommend this hotel.
Source: tripadvisor.co.uk
In March 2024, Jo G said about Mercure Bolton Georgian House Hotel
We were bought afternoon tea for 2 by friends so decided to try here. So glad we did. We were greeted on reception and shown to a lovely little table set up for us in the corner. The lady that looked after us was just wonderful ( Irene). She couldn't do enough for us and made us feel so welcome. The afternoon tea was delicious and looked the part too. The home made scones were probably the best we've had. Will definitely recommend this place in future and look forward to returning to use their pool and go and see Irene again for coffee
Source: tripadvisor.co.uk
In March 2024, Emma N said about Mercure Bolton Georgian House Hotel
Staying at this hotel for a business trip at the Bolton Stadium and we’ve had business meetings all morning in the bar. Irene served us tea and coffee at the bar this morning and really couldn’t have been more helpful. She was cheerful and professional. Thankyou Irene!
Source: tripadvisor.co.uk
In March 2024, DC said about Mercure Bolton Georgian House Hotel
Went for afternoon tea and was not dissapointed, didnt previously know they served afternoon tea but we were really happy with our choice as the quality of food was excellent with a good selection of sandwiches, cakes and scones and plentiful for two people. The table was laid out well and the staff were friendly and welcoming. Thanks to Nadine and Katy for looking after us.
Source: tripadvisor.co.uk
In March 2024, Natasha M said about Mercure Bolton Georgian House Hotel
I had an amazing stay, booked the superior suite for me and my partner. The room was lovely, tea and coffee and an espresso machine, lovely lounge area in the room. The bed was huge and the whole room was spotless. Great selection at breakfast. Overall I wouldn't hesitate to stay again, all the staff where helpful and friendly.
Source: tripadvisor.co.uk
In April 2024, Jason T said about Mercure Bolton Georgian House Hotel
Great welcome in particular Irene the bar lady was very hospitable and offered service with a warm smile. The front of house were helpful and accommodating. The welcome was much appreciated after a long and arduous journey. Very comfortable surroundings and excellent amenities.
Source: tripadvisor.co.uk