Local Reviews
In April 2026, Kaz H said about Mercure Bolton Georgian House Hotel
Staff are just so kind and helpful.
I have a diary allergy and Irene in the bar was so kind working out what I could have and finding me soya milk ☺️
Same at breakfast finding me diary free milk.
I have a diary allergy and Irene in the bar was so kind working out what I could have and finding me soya milk ☺️
Same at breakfast finding me diary free milk.
Source: tripadvisor.co.uk
In April 2026, Catherine L said about Mercure Bolton Georgian House Hotel
lovely 2 night stay at this hotel. All of the staff were helpful and pleasant especially Irene in the bar area, she was super helpful and made us feel really welcome!
Source: tripadvisor.co.uk
In April 2026, philippa m said about Mercure Bolton Georgian House Hotel
Great stopover en route to the Lakes. Incredible service from the lovely Irene in the bar area, who kept me fed and watered whilst I worked. Nothing was too much trouble and she really is fantastic.
Source: tripadvisor.co.uk
In May 2026, Curtis T said about Mercure Bolton Georgian House Hotel
Great facilities and friendly staff! Especially Irene who was a Joy, she always made sure we had everything we needed.
Source: tripadvisor.co.uk
In May 2026, nicashcroft said about Mercure Bolton Georgian House Hotel
I visited the bar and Irene was so wonderfully hospitable ❤️, I am staying at the hotel whilst my home is being renovated and very often see Irene’s smiling face as I pass and she always says hello. This evening I stopped by for a glass of wine and treated with such hospitality, I’ll be back xx
Source: tripadvisor.co.uk
In May 2026, SM said about Mercure Bolton Georgian House Hotel
Hotel is tired and needs some TLC.
Although my bedroom was big the bathroom was old and needed updating.
The whole hotel was rather sad and neglected
Although my bedroom was big the bathroom was old and needed updating.
The whole hotel was rather sad and neglected
Source: tripadvisor.co.uk
In May 2026, dan said about Mercure Bolton Georgian House Hotel
I arranged a surprise 40th birthday party for my wife and held it in the centre room. Katie was amazing and nothing was too much trouble. Everything,
from planning to the actual party, was smooth and efficient. I got everything l had been promised and everything was to a good standard. The food was excellent and Katie ensured everyone was looked after and that they were having a good time.
I visited the hotel a few times on the lead up to get things sorted and Irene, behind the bar, was so helpful and looked after me well. She is a great credit to your team. Made me feel very welcome every time. Good service all round.
from planning to the actual party, was smooth and efficient. I got everything l had been promised and everything was to a good standard. The food was excellent and Katie ensured everyone was looked after and that they were having a good time.
I visited the hotel a few times on the lead up to get things sorted and Irene, behind the bar, was so helpful and looked after me well. She is a great credit to your team. Made me feel very welcome every time. Good service all round.
Source: tripadvisor.co.uk
In May 2026, Jonnymacke@gmail.com said about Mercure Bolton Georgian House Hotel
I would like to leave a review about the wee legend Irene Harper, although she has worked here decades 30 yrs im sure she said (it shows due to her commitment) to the clients.
I arrived and all she did was make sure I was looked after even when the barrel was out she didnt try and offer me anything else she was open and honest and said in 10 minutes the barrel will be changed which honesty is the best policy, I wouldn't of expected Irene to change the barrel BTW. but just watching her attend the bar, office and reception I honestly haven't seen a harder worker in a hotel, knowing what the patrons wanted without them asking
All I kept hearing was "Same again"
Being someone who spends their life in hotels, she is a credit to this hotel and need recognised for her professionalism and attention to detail but also making the patrons feel so welcome.
When her husband came to collect Irene i approached both and showed my appreciation of her perfection in her role she was overjoyed just to be recognised.
I said I would be leaving a review.
As I have never experienced a more professional person looking after the patrons for any hotel.
Seeing her husband beam with pride just made it all the better.
Irene in 3 hours you made me feel so welcome and thank you for that 💚
All my love from Scotland 🏴
And when im back in the area for work il be booking this hotel again and all due to Irene and her professionalism x
Jonny
I arrived and all she did was make sure I was looked after even when the barrel was out she didnt try and offer me anything else she was open and honest and said in 10 minutes the barrel will be changed which honesty is the best policy, I wouldn't of expected Irene to change the barrel BTW. but just watching her attend the bar, office and reception I honestly haven't seen a harder worker in a hotel, knowing what the patrons wanted without them asking
All I kept hearing was "Same again"
Being someone who spends their life in hotels, she is a credit to this hotel and need recognised for her professionalism and attention to detail but also making the patrons feel so welcome.
When her husband came to collect Irene i approached both and showed my appreciation of her perfection in her role she was overjoyed just to be recognised.
I said I would be leaving a review.
As I have never experienced a more professional person looking after the patrons for any hotel.
Seeing her husband beam with pride just made it all the better.
Irene in 3 hours you made me feel so welcome and thank you for that 💚
All my love from Scotland 🏴
And when im back in the area for work il be booking this hotel again and all due to Irene and her professionalism x
Jonny
Source: tripadvisor.co.uk
In June 2026, Chris H said about Mercure Bolton Georgian House Hotel
Had afternoon tea here with my sister, it was very nice, the lady that served us Irene was so attentive she was lovely, the cakes were delicious, had a very pleasant experience, thank you Irene
Source: tripadvisor.co.uk
In June 2026, Martyn H said about Mercure Bolton Georgian House Hotel
Lovely comfy rooms, excellent food and great service from restaurant staff especially Irene. Lots of parking and easy location to get around.
Source: tripadvisor.co.uk