Local Reviews
In October 2022, Paul said about The Last Drop Village Hotel & Spa
Pleasant
The Spa was the same as always very good.
Rang reception to let them know about a few issues said would send somebody one of the issues was remote for tv not working somebody came 2hrs later and handed us batterys at door the other was towels took 5hrs before we got them and anytime i rang reception it just rang out. This is the only time ive wrote a review thats not great on this hotel but feel its customer servoce was poor on our stay.
Source: booking.com
In October 2022, Paul said about The Last Drop Village Hotel & Spa
Pleasant
Spa and Bar area was good
This place has changed so much they used to be staff that was there if you had pronlems now they dont answer phones when you ring reception it just rings out the customer service was shocking
Source: booking.com
In October 2022, Morgan said about The Last Drop Village Hotel & Spa
Exceptional
Everything about the property is lovely.
Source: booking.com
In October 2022, Adrian said about The Last Drop Village Hotel & Spa
Amazing Breakfast Staff
Staff is amazing especially Breakfast Restaurant Manager I'm not sure what is her name but I think Isabela. She is one of the best in the hospitality industry how we meet. We travel a lot and stay in a lot of hotels and when we meet people like her is a good feeling that you can see the passion for customer care is still there and is not there just for the money. Thank you for your work. We will return.
We have a good time the only thing what we miss a minibar or a small fridge in the room what you normally have in a 4* hotel. But is not a big deal you can leave without.
Source: booking.com
In October 2022, Kimpton said about The Last Drop Village Hotel & Spa
Really good and will always come again
Food was good. Staff were really good. Facilities were excellent
None
Source: booking.com
In October 2022, Hackett said about The Last Drop Village Hotel & Spa
Good
The setting, the staff and the wedding function room and buffet were lovely The wedding DJ was amazing.
Doors were noisy on entry and exit, anxious of disturbing people. No hair dryer so couldn't wash my hair and for £95 there should be one but didn't complain.
Source: booking.com
In October 2022, Georgie said about The Last Drop Village Hotel & Spa
amazing first class staff are amazing
everything amazing
nothing
Source: booking.com
In October 2022, Ruth said about The Last Drop Village Hotel & Spa
lovely stay, thermal suite desperately needs cleaning and maintenance.
the room was lovely, staff friendly and bar food good.
whilst a good set up unfortunately the Spa, thermal suite in particular was in need of general maintenance and cleaning. the facilities in this area were both dirty and unattended by staff. this did not ruin our stay but absolutely must be attended to if we were to stay again.
Source: booking.com
In October 2022, Kirsty said about The Last Drop Village Hotel & Spa
Pleasent stay.
was a lovely location. hotel and staff were very good
we had a joining room, door was locked obviously, neighbour’s were really really noisy. This is not the hotels fault
Source: booking.com
In October 2022, Victoria said about The Last Drop Village Hotel & Spa
I can not complain about the room as it was lovely and clean. like I say was just disappointed in not being able to use
the room was lovely .
I was disappointed in not being able to use the spa and the pool. especially the money I paid for the day/night.
Source: booking.com