Local Reviews
In October 2018, mrstripps said about Mercure Bolton Georgian House Hotel
We have just arrived back from a weekend trip here. The hotel itself is very clean but a bit tired in places. The tub chair in our room had a couple of splits across the back and looked a bit unsightly. The only real criticism of this hotel really is the food situation. What a shambles. The staff were helpful enough but the food itself was something entirely different. The choice for coach parties is not really good enough. They ran out of gravy at the evening meal , breakfast they ran out of eggs and I finished my breakfast before they came out again. Buffet breakfast only work if the food is available in the first place obviously. I didn't like any of the unusual starters for the evening meal i.e. black pudding etc and therefore didn't have any and then had to wait a long time before I could get my main meal as the buffet was not available yet. The dessert was forgotten about as we had to pre order and it was brought to our tables but we had to ask for it after the restaurant was nearly empty. The kitchen need to get a grip and get the timing issues sorted out. The food itself was cooked lovely. I would stay here again and hopefully next time the issues would be sorted out.
Source: tripadvisor.co.uk
In October 2018, Sazzle_Mac_Dazzle said about Mercure Bolton Georgian House Hotel
The hotel is old and very dated. We had to change from our first family room ( of which there are only 5 on the ground floor) Lewis was extremely helpful and found us another room. When you boiled the kettle the electrics tripped and we can to reset after each cuppa.
The Spa and pool area changin facilities were in a really bad state of repair. They are obviously cleaned by the current staff but need ripping out and replacing.
The staff in all areas, reception, Pool, and Breakfast wer extremely friendly and helpful and without them this would have been a rating of 1.
The Spa and pool area changin facilities were in a really bad state of repair. They are obviously cleaned by the current staff but need ripping out and replacing.
The staff in all areas, reception, Pool, and Breakfast wer extremely friendly and helpful and without them this would have been a rating of 1.
Source: tripadvisor.co.uk
In November 2018, Ronald D said about Mercure Bolton Georgian House Hotel
We stayed for two nights at this hotel which we last visited some years ago. On this occasion we were part of a large family group. At the same time the hotel also had to cope with a large wedding party. For the greater part they managed everything satisfactorily although some of the bookings were confused and I was told we had only booked for one night when I had a confirmatory email for two nights. We were not asked if we wanted newspapers delivered in the morning.
Our bedroom was small and had the usual one upright chair. It would have benefited from a walk-in shower rather than the awkward bath/shower combination. But the bed was comfortable and the heating efficient.
Food was good quality and well presented. Despite the numbers in the family party they coped very well and the waiters worked hard to keep everyone satisfied.
Our bedroom was small and had the usual one upright chair. It would have benefited from a walk-in shower rather than the awkward bath/shower combination. But the bed was comfortable and the heating efficient.
Food was good quality and well presented. Despite the numbers in the family party they coped very well and the waiters worked hard to keep everyone satisfied.
Source: tripadvisor.co.uk
In November 2018, Diana said about Mercure Bolton Georgian House Hotel
Friendly helpful staff. We received a complimentary upgrade to a stylishly refurbished suite. Plenty of free on site parking. Very competitively priced. A few signs of wear and tear in some communal areas but generally very good. We enjoyed a pleasant meal in the restaurant . We will return if was come back to the area.
Source: tripadvisor.co.uk
In December 2018, ian c said about Mercure Bolton Georgian House Hotel
This hotel itself is great, we stayed for one evening for our company Christmas party and enjoyed the use of the leisure facilities and had a nice meal in the lounge bar. The party night itself was great, however the food was very disappointing, barely warm tomato soup was followed by a main course which consisted of three potatoes, four spouts and a sliver of turkey, which resembled a microwave meal for one, the only saving grace was the cheesecake desert which was nice. We had been considering the hotel for our forthcoming wedding, however having been served a below par meal we have swiftly struck it off our list as a possible option.
Source: tripadvisor.co.uk
In December 2018, KB690 said about Mercure Bolton Georgian House Hotel
We stayed for 3 nights, Friday to Monday. The hotel itself is quite tired in appearance, it definitely needs a fresh lick of paint and some updates on the furnishings in the room. I have been to other Mercure hotels and all have had a few additional furnishings in the room which have lent to a nicer feel in the rooms, the Georgian is very basic. Unfortunately there were two parties on over Friday and Saturday night which went on till very late so none of our party got any sleep until the Sunday night when there wasn’t any event on. It would’ve been nice if a little more common sense had gone into room allocation and put our party furthest away from the event and anyone staying for just the one night on the night of the party where put on the first floor, so as to minimise the disruption. The party goers where very disruptive to several members of our party late into the night.
The food was abysmal I have to say, the vegetables were obliterated and completely inedible, which was a great disappointment.
However the staff were very friendly and the saving grace of the hotel.
Oh the official pictures here of the hotel are very generous to say the least, a little rose tinted I would say!
The food was abysmal I have to say, the vegetables were obliterated and completely inedible, which was a great disappointment.
However the staff were very friendly and the saving grace of the hotel.
Oh the official pictures here of the hotel are very generous to say the least, a little rose tinted I would say!
Source: tripadvisor.co.uk
In December 2018, Ellen234 said about Mercure Bolton Georgian House Hotel
The room was clean, tidy and the bed was comfy. The bathroom is in need of a refurb, the flush didn’t always work. The facilities (pool, sauna, steam room etc) were nice enough. The jacuzzi could do with a tidy up. We didn’t try any of the food so can’t comment on that.
Source: tripadvisor.co.uk
In January 2019, si2008 said about Mercure Bolton Georgian House Hotel
Used this hotel while working in the area comfortable beds powerful shower and must admit nice hot room while was cold outside the heating was spot on.breakfast was serve yourself overall not bad stay
Source: tripadvisor.co.uk
In January 2019, gillandderek44 said about Mercure Bolton Georgian House Hotel
I've stayed here lots of times over the years, whenever I visit my mum. I used to rate it quite highly based on price versus value.
However, over the years it has had little investment and therefore now I don't feel it deserves a high rating.
On the posotve side the FOH service is always great, and the rooms are clean so the BOH staff must be okay too. Seems th management is okay but lacks investment.
On the negative side:
Mattresses are now very old and spongy so when one person moves so does the other.
They now seem to put rubber backed nattress protectors on all beds, something low budget hotels do. This drives me absolutely crazy, just creates unnecassary noise and heat. I always check and take these off!
The bathroom showers are powerful and strong but the decor is old and dated, even in the premium rooms.
The curtains have always been a bug bear of mine. Black-out lined but stand proud of the windows so a halo effect from the 24/7 car park lighting lets in lots of light.
I haven't booked breakfast since June, the last few times have been such a let down. Again not due to the staff but the room itself is so demoralising. Get breakfast on the go!
However, over the years it has had little investment and therefore now I don't feel it deserves a high rating.
On the posotve side the FOH service is always great, and the rooms are clean so the BOH staff must be okay too. Seems th management is okay but lacks investment.
On the negative side:
Mattresses are now very old and spongy so when one person moves so does the other.
They now seem to put rubber backed nattress protectors on all beds, something low budget hotels do. This drives me absolutely crazy, just creates unnecassary noise and heat. I always check and take these off!
The bathroom showers are powerful and strong but the decor is old and dated, even in the premium rooms.
The curtains have always been a bug bear of mine. Black-out lined but stand proud of the windows so a halo effect from the 24/7 car park lighting lets in lots of light.
I haven't booked breakfast since June, the last few times have been such a let down. Again not due to the staff but the room itself is so demoralising. Get breakfast on the go!
Source: tripadvisor.co.uk
In January 2019, Rodbradley said about Mercure Bolton Georgian House Hotel
Excellent party atmosphere meal very good but we expected a choice of sweet Quiet a few of our party of 12 didn't like chocolate as the sweet consisted of just chocolate this was left by most people We would suggest a choice of sweet maybe j u st 2 to choose from or a sweet trolley/buffet This was the only disappointment to a lovely evening
Source: tripadvisor.co.uk