Local Reviews
In January 2013, Rod L said about Mercure Bolton Georgian House Hotel
Have stayed here a number of times and given it a good review
First time since change of ownership and was really disappointed with the ROOM
Shower pressure appalling, Beds need new mattresses as they feel they have a board in them
Toilets seat had been replaced and didn't fit
What a shame rest of Hotel and facilities seem the same good standard
For just a room Seems expensive and Premier appears better
First time since change of ownership and was really disappointed with the ROOM
Shower pressure appalling, Beds need new mattresses as they feel they have a board in them
Toilets seat had been replaced and didn't fit
What a shame rest of Hotel and facilities seem the same good standard
For just a room Seems expensive and Premier appears better
Source: tripadvisor.co.uk
In February 2013, undertheoaktree said about Mercure Bolton Georgian House Hotel
A weekend of rest and relaxation brought us to this lovely modern hotel. We checked in at 11 am and were met by a very polite gentleman who explained the facilities in the hotel, answered any questions and gave us local information on places to eat or visit.
We went up 1 flight of steps from the modern airy reception to our executive double, with a massive double bed sitting area and bathroom with a large selection of toiletries
We had a bath and a shower and all the usual aspects a traveller wants.
Free wifi in the room was quick and never failed to load any pages.
There is a leisure club on site but we did not find time to indulge in this experience.
Breakfast was included in our rate, and this again was high quality and plentiful .
We will return and when we are in the area this will be our choice to stay- well done to all the staff for looking after us.
We went up 1 flight of steps from the modern airy reception to our executive double, with a massive double bed sitting area and bathroom with a large selection of toiletries
We had a bath and a shower and all the usual aspects a traveller wants.
Free wifi in the room was quick and never failed to load any pages.
There is a leisure club on site but we did not find time to indulge in this experience.
Breakfast was included in our rate, and this again was high quality and plentiful .
We will return and when we are in the area this will be our choice to stay- well done to all the staff for looking after us.
Source: tripadvisor.co.uk
In February 2013, Antras said about Mercure Bolton Georgian House Hotel
Stayed here for one night on business. It was fine but nothing out of the ordinary. There was a party going on in one of the function rooms which was a little noisy and the restaurant was completely empty, me and one other person. Food was ok too but again nothing amazing. The staff were very hepful and friendly!
Source: tripadvisor.co.uk
In February 2013, Peter F said about Mercure Bolton Georgian House Hotel
Hotel was easy to find, and plenty of parking at the rear. Reception was large and bright and check in was dealt with quickly, and staff helpful. Room was large and bright, with tea and coffee making facilities. Bathroom was a good size, only fault was the shower which was not very powerful.. Evening meal taken both nights, excellent varied menu, service was attentive, and the food was excellent quality. Breakfast was buffet style, full English, variety of fresh fruit and cereals. To sum up, a lovely hotel where we enjoyed 2 nights, the staff were friendly and helpful(especially so the restaurant staff) and we would definitely stay again. We were aware of some complaints in the restaurant on the second night but to be honest we could not understand where they were coming from as it was a relaxed atmosphere where staff did not rush you and food could be enjoyed.
Source: tripadvisor.co.uk
In February 2013, 81DMC said about Mercure Bolton Georgian House Hotel
When we arrived before check in time we were offered a seat in the bar, the receptionist said she would arrange for our room to be made ready next and she would let us know when it was ready, we had a leisurely coffee in the bar where the bar staff were lovely too. We were shortly informed our room was ready. The room was basic but clean.
Using this as a base to travel to Manchester it was ideally placed, a couple of minutes from the motorway and about 20 minutes from the Trafford Centre. The swimming pool and gym were basic and small but OK. We ate in the restaurant and the service was a little slow but food was good. All staff were very friendly and helpful. Would stay again.
Using this as a base to travel to Manchester it was ideally placed, a couple of minutes from the motorway and about 20 minutes from the Trafford Centre. The swimming pool and gym were basic and small but OK. We ate in the restaurant and the service was a little slow but food was good. All staff were very friendly and helpful. Would stay again.
Source: tripadvisor.co.uk
In March 2013, Thomas T said about Mercure Bolton Georgian House Hotel
I stay at the Georgian House through work, and I can thoroughly recommend it. It is eay to find, motorway access is easy too. The Staff are freindly & helpful, the rooms comfortable & the food is good value & tasty.
Source: tripadvisor.co.uk
In March 2013, AJPNJ said about Mercure Bolton Georgian House Hotel
After reading some reviews we were worried about staying on a Saturday night in case of noise from functions but we had a room on the top floor at the end of a corridor so we didn't hear a thing all night.
Check in was friendly and efficient and the layout of the hotel was explained to us, our room was nice with a king size bed and the only issue was the lack of bed side cabinets on either side ! We asked for more coffee and sugar and they were delivered within 10 minutes .
The swimming pool looked inviting but we didn't have time , if we were in the area again we wouldn't hesitate to stay again
Check in was friendly and efficient and the layout of the hotel was explained to us, our room was nice with a king size bed and the only issue was the lack of bed side cabinets on either side ! We asked for more coffee and sugar and they were delivered within 10 minutes .
The swimming pool looked inviting but we didn't have time , if we were in the area again we wouldn't hesitate to stay again
Source: tripadvisor.co.uk
In March 2013, sue p said about Mercure Bolton Georgian House Hotel
On arrival at the hotel the reception staff were fantastic, they were during the stay,. When we required a taxi they ordered one and then continued to chase it up until it arrived.
On return to the hotel that evening we were very disappointed with the evening bar staff as 1 of them had his back to the room and continued talking to a group of men totally oblivious to the rest of the bar, the other waiter was talking to the receptionist again totally oblivious to the people in the bar. We waited for 10 minutes and eventually left.
The room was acceptable apart from the dirty stains around the toilet on the floor. There was only 1 set of towels out and on looking for them we found them wrapped up in a polythene bag in the wardrobe.The bed was disgraceful you could feel the springs all night to the extent I woke up with a mark on my leg from the springs, on talking to friends that where also staying there the bed they had was the same.
When we went for breakfast no one was there to greet us and take our payment chit off us. There was no fresh fruit on arrival it finally was replenished when we had finished our breakfast. They ran out of bacon and sausages so we had to wait again for them to be replenished by the time the sausage came my husband had finished his breakfast.
We complained to the duty manager about all the above and he was extermely apologetic, he did reimburse our breakfast cost and said he would follow the other complaints up and get back to us , so hopefully they will.
The hotel was quiet and what breakfast we had was good but they definitely need to look at the other comments.
On return to the hotel that evening we were very disappointed with the evening bar staff as 1 of them had his back to the room and continued talking to a group of men totally oblivious to the rest of the bar, the other waiter was talking to the receptionist again totally oblivious to the people in the bar. We waited for 10 minutes and eventually left.
The room was acceptable apart from the dirty stains around the toilet on the floor. There was only 1 set of towels out and on looking for them we found them wrapped up in a polythene bag in the wardrobe.The bed was disgraceful you could feel the springs all night to the extent I woke up with a mark on my leg from the springs, on talking to friends that where also staying there the bed they had was the same.
When we went for breakfast no one was there to greet us and take our payment chit off us. There was no fresh fruit on arrival it finally was replenished when we had finished our breakfast. They ran out of bacon and sausages so we had to wait again for them to be replenished by the time the sausage came my husband had finished his breakfast.
We complained to the duty manager about all the above and he was extermely apologetic, he did reimburse our breakfast cost and said he would follow the other complaints up and get back to us , so hopefully they will.
The hotel was quiet and what breakfast we had was good but they definitely need to look at the other comments.
Source: tripadvisor.co.uk
In March 2013, popstar1701 said about Mercure Bolton Georgian House Hotel
I just loved the food here and the service from the staff. Mention to Ashley in the bar / restaurant for being ace. The rooms aren't as lush as I expected for that grade of hotel, but there's no knocking the facilities with an onsite gym and ample parking. Bar is a bit pricey but to be expected for this grade of hotel, but it's in Bolton which in itself is the end of the earth so they could do something I'm sure. It's a bit off the beaten track I thought but still handy enough. Would I go again? Yes
Source: tripadvisor.co.uk
In March 2013, val856 said about Mercure Bolton Georgian House Hotel
On the night I was there the hotel was holding a wedding reception with a disco. There seemed to be no soundproofing on the annex where the reception was held, and the noise from the disco carried into all the rooms at the back of the hotel, even mine on the third floor!
To be fair, the staff did move me to another room when I complained, which was ok, even if there was a busy road going past the window.
Generally the hotel was clean, if a little tired looking. Service was variable, depending on which member of staff you were talking to - most of them just looked exhausted. There was free wifi in the lobby, which was helpful, as I couldnt get reception for my mobile connection in my room.
The hotel is cheap for a Mercure, and I can see why. But it is probably decent value if you can manage to avoid Saturday nights and wedding receptions.
To be fair, the staff did move me to another room when I complained, which was ok, even if there was a busy road going past the window.
Generally the hotel was clean, if a little tired looking. Service was variable, depending on which member of staff you were talking to - most of them just looked exhausted. There was free wifi in the lobby, which was helpful, as I couldnt get reception for my mobile connection in my room.
The hotel is cheap for a Mercure, and I can see why. But it is probably decent value if you can manage to avoid Saturday nights and wedding receptions.
Source: tripadvisor.co.uk