Local Reviews
In November 2012, Margaret L said about Mercure Bolton Georgian House Hotel
Stayed for two nights recently. Hotel was excellent. Staff friendly. Rooms and bathrooms sparkling clean. Very comfortable beds. Food of excellent standard, good quality and well cooked. Well worth the price paid for the offer available.
However as the online booking was not available when I tried to use it I booked by phone and although the operator tried to make out he was at the hotel it was obvious he was not. He made a monumental mess of the booking.
The hotel manager was as shocked as us at our experience and investigated the problem immediately.
However as the online booking was not available when I tried to use it I booked by phone and although the operator tried to make out he was at the hotel it was obvious he was not. He made a monumental mess of the booking.
The hotel manager was as shocked as us at our experience and investigated the problem immediately.
Source: tripadvisor.co.uk
In November 2012, Denis B said about Mercure Bolton Georgian House Hotel
Two people for two nights in a Superior Room with bed and breakfast and dinner for two on one of the nights. How much? Incredibly a total of £109.00 on a special offer! What was the catch? None! The Table d'Hote looked okay - £22.00 three courses and included in the total price. However we chose from a very extensive A La Carte menu against which we were credited with £22.00 each. The food, ambience and service were excellent. Throughout our stay all staff members were a pleasure to deal with. There was even free Internet and complimentary newspapers!
Source: tripadvisor.co.uk
In November 2012, katherineDerbyshire said about Mercure Bolton Georgian House Hotel
Lovely friendly staff, couldnt do enough for you. Room very clean but desperate for an update. Restaurant food lovely cooked and displayed, we had our meal in the bar area which meant we could eat earlier with having a young child. All very accomodating. Pool was very warm, clean and nice, warmest pool we have ever been in at a hotel it was great.
Source: tripadvisor.co.uk
In November 2012, downsizer28 said about Mercure Bolton Georgian House Hotel
Went to Georgian House hotel with 3 girlfriends on a Wahanda deal to celebrate a friend's 50th birthday. Rooms were of a good standard, we were at the back of the hotel and had great views over the hills. Spa facilities were good. The only glitch was that the jacuzzi jets weren't working very well although I guess they have been replaced by now, but the really warm temperature of the swimming pool more than made up for that. We had a 3 course meal included in the price and the food was of a very high standard. We did have to eat in the bar area as there was a wedding reception being held that night but the service was still good. The birthday girl even got a free dessert! The buffet breakfast next morning really set us up for the day. Good selection of quality food and anything missing or required was brought direct to the table for us. The breakfast staff really went the extra mile. Can't wait for next visit to this hotel.
Source: tripadvisor.co.uk
In November 2012, CISSP_on_tour said about Mercure Bolton Georgian House Hotel
A 2 night stay in one of their "premium rooms" on business. (highly recommended as this includes breakfast, Internet and movies).
After a 7 hour drive from south Wales, thanks to the traffic on the M6, it was good to be back at this hotel. The staff were friendly and welcomed me back, even though it's quite some time since I've stayed here.
I was initially allocated room 435, which is a double size room on the top floor. This looks out onto the front of the hotel and due to the slope on the upper walls it is quite difficult to block out the lights that illuminate the front of the hotel, and there is background traffic noise from the A6. This is not a problem for me, and I would have been happy with the room, but try as we did several times, we could not get the wired Internet service (included in the premium room charges) to work.
I was moved to room 665 at the back of the hotel, which was slightly smaller and on the "bend" of the block, so more interesting than a basic square room. It also had a modern wooden frame four poster bed, slightly smaller than the one in my original room but more than sufficient for my needs.
Whilst the Internet worked fine in room 665, this is wired from the back of the TV which is well away from the work desk and power sockets in this particular room. I always carry a 10m Cat5 Ethernet extension cable when travelling on business, so this was not a problem for me - I don't know if the hotel has one available, as working on a PC with the Internet could be a problem if you did not have one to hand?
I arrived after dark, but in the morning the view from my room out across the hills to the east were amazing (for someone who now lives in Suffolk!) This was the first time I'd had an easterly facing view at this hotel, and can recommend you ask for this if it is available.
The bed was comfortable and I got a good nights’ rest. Breakfast on the first day (at around 08:00) was a self service buffet, with plenty of options both hot and cold - plus special order items from the menu on request.
On the second day I was slightly later at around 08:45 and thought that breakfast may have finished early, as there was no food out on the buffet when I arrived. One of the service staff came out and told me that it was now an order service, so I placed my order and this arrived after around a 5 to 10 minute wait. Whilst I was waiting other people came in (at around 09:00), and were going to walk out until I told them to speak with the serving staff - when they were seated and their orders taken. It may be wise to put up a sign informing guests of this, to prevent people walking out and/or complaining?
Check out was efficient on my last day, and the staff looked after me well during my stay - quickly sorting out the Internet issues etc.
My thanks to all at the hotel for a very pleasant stay.
After a 7 hour drive from south Wales, thanks to the traffic on the M6, it was good to be back at this hotel. The staff were friendly and welcomed me back, even though it's quite some time since I've stayed here.
I was initially allocated room 435, which is a double size room on the top floor. This looks out onto the front of the hotel and due to the slope on the upper walls it is quite difficult to block out the lights that illuminate the front of the hotel, and there is background traffic noise from the A6. This is not a problem for me, and I would have been happy with the room, but try as we did several times, we could not get the wired Internet service (included in the premium room charges) to work.
I was moved to room 665 at the back of the hotel, which was slightly smaller and on the "bend" of the block, so more interesting than a basic square room. It also had a modern wooden frame four poster bed, slightly smaller than the one in my original room but more than sufficient for my needs.
Whilst the Internet worked fine in room 665, this is wired from the back of the TV which is well away from the work desk and power sockets in this particular room. I always carry a 10m Cat5 Ethernet extension cable when travelling on business, so this was not a problem for me - I don't know if the hotel has one available, as working on a PC with the Internet could be a problem if you did not have one to hand?
I arrived after dark, but in the morning the view from my room out across the hills to the east were amazing (for someone who now lives in Suffolk!) This was the first time I'd had an easterly facing view at this hotel, and can recommend you ask for this if it is available.
The bed was comfortable and I got a good nights’ rest. Breakfast on the first day (at around 08:00) was a self service buffet, with plenty of options both hot and cold - plus special order items from the menu on request.
On the second day I was slightly later at around 08:45 and thought that breakfast may have finished early, as there was no food out on the buffet when I arrived. One of the service staff came out and told me that it was now an order service, so I placed my order and this arrived after around a 5 to 10 minute wait. Whilst I was waiting other people came in (at around 09:00), and were going to walk out until I told them to speak with the serving staff - when they were seated and their orders taken. It may be wise to put up a sign informing guests of this, to prevent people walking out and/or complaining?
Check out was efficient on my last day, and the staff looked after me well during my stay - quickly sorting out the Internet issues etc.
My thanks to all at the hotel for a very pleasant stay.
Source: tripadvisor.co.uk
In November 2012, CATHERINE O said about Mercure Bolton Georgian House Hotel
This is the 3rd time I have stayed at the Mercure Bolton georgian House Hotel, and it has not let me down.
I have stayed a total of 12 nights in a variety of rooms, all of which have been clean, the service with the exception of 1 breakfast has been first class, the leisure facilities are very good, and the staff are very friendly and professional.
I would not hesitate iN recommending this hotel.
I have stayed a total of 12 nights in a variety of rooms, all of which have been clean, the service with the exception of 1 breakfast has been first class, the leisure facilities are very good, and the staff are very friendly and professional.
I would not hesitate iN recommending this hotel.
Source: tripadvisor.co.uk
In December 2012, Les T said about Mercure Bolton Georgian House Hotel
I stayed at this hotel for two nights on business, 27 to 29 November 2012. I needed to work in the hotel and asked prior to booking whether there was wireless Internet access to be told there was. It was only available in the lobby and was very poor and very slow, so much so that it was useless. As for using an Ethernet cable in my bedroom, I was unable to get past security, probably was more to do with my computer than the hotel, nevertheless I could not work properly. In fairness one of the managerial staff did try to help in that regard to no avail.
As for the room it was tired and even though I had the executive package it was a little on the basic side. As for breakfasts, the first morning was a complete shambles, no food coming from the kitchen, no bread for the self toasting machine, tables not cleared etc. it was so bad that many people I saw were hanging round for several minutes waiting to get something and then not getting what they enough. As for me I took what I could get rather than what I would have liked, eg. Scrambled egg or poached egg - not a chance that day.
I had lunch in my room whilst I worked and the panini that I ordered was nice, the salad ordered as a side was not what was described.
The second day was better but there were no serving spoons out for the fresh fruit etc. minor stuff maybe, but irritating. In all, the quality of the food presented when it eventually came was good, it was the service that was poor.
The hotel is in quite a good location being close to the M61. The manager I spoke to was friendly and concerned, but obviously he was unable to make a significant difference to me during my stay.
As for the room it was tired and even though I had the executive package it was a little on the basic side. As for breakfasts, the first morning was a complete shambles, no food coming from the kitchen, no bread for the self toasting machine, tables not cleared etc. it was so bad that many people I saw were hanging round for several minutes waiting to get something and then not getting what they enough. As for me I took what I could get rather than what I would have liked, eg. Scrambled egg or poached egg - not a chance that day.
I had lunch in my room whilst I worked and the panini that I ordered was nice, the salad ordered as a side was not what was described.
The second day was better but there were no serving spoons out for the fresh fruit etc. minor stuff maybe, but irritating. In all, the quality of the food presented when it eventually came was good, it was the service that was poor.
The hotel is in quite a good location being close to the M61. The manager I spoke to was friendly and concerned, but obviously he was unable to make a significant difference to me during my stay.
Source: tripadvisor.co.uk
In December 2012, naomi e said about Mercure Bolton Georgian House Hotel
Although the reason I've just spent a week in the Mecure Bolton Georgian House Hotel is not ideal - my boiler packed in at home and I nearly got poisened by carbon monoxide!
My stay was the most pleasurable I have had in any hotel in the world the staff were amazing and the room was very spacious.
My children enjoyed the use of the fantastic swimming pool and the chips they serve in their restaurant are the best I've ever tasted!
At £54.00 per night it was also great value for money...
My stay was the most pleasurable I have had in any hotel in the world the staff were amazing and the room was very spacious.
My children enjoyed the use of the fantastic swimming pool and the chips they serve in their restaurant are the best I've ever tasted!
At £54.00 per night it was also great value for money...
Source: tripadvisor.co.uk
In December 2012, JJSW_UK said about Mercure Bolton Georgian House Hotel
Outside Bolton but very Close to the Reebok Stadium and in a quiet location (Blackrod), the hotel is impressive from the roadside and equally as impressive on the inside.
The bar area is a-la mode, open but warm. Service is good; staff are friendly and efficient.
The rooms are well appointed - mine had beds for 4 and a cavernous bathroom. A big plus was the in-room entertainment ... they have radio, and best of all Radio's 3 and 4. Having stayed in many hotels that don't have any or good radio reception this was a boon!
Can't comment on food - I ate out of the hotel and left before breakfast. However, when I left the night portering staff provided me with fruit and yoghurts. Brilliant!
The bar area is a-la mode, open but warm. Service is good; staff are friendly and efficient.
The rooms are well appointed - mine had beds for 4 and a cavernous bathroom. A big plus was the in-room entertainment ... they have radio, and best of all Radio's 3 and 4. Having stayed in many hotels that don't have any or good radio reception this was a boon!
Can't comment on food - I ate out of the hotel and left before breakfast. However, when I left the night portering staff provided me with fruit and yoghurts. Brilliant!
Source: tripadvisor.co.uk
In December 2012, burke64 said about Mercure Bolton Georgian House Hotel
Just returned from 5 days at this hotel (Mercure Bolton), the hotel was immaculate throughout, the rooms excellent and the food choices were superb.
The staff, beginning with Paul the Manager, were attentive and helpful and most importantly cheerful in all aspects of their duties, other special mentions to Joanne, Angela and Carl.
The only hiccup was a let down on the entertainment front, the artist booked for Xmas Eve failed to appear, and the wonderful entertainer on Boxing day finished at 2200, just when we were warming up !!
I would have no hesitation in returning again, and certainly for another Christmas Break, the whole deal organised through Glenton Palmer Coach trips was first class. Great !!!
The staff, beginning with Paul the Manager, were attentive and helpful and most importantly cheerful in all aspects of their duties, other special mentions to Joanne, Angela and Carl.
The only hiccup was a let down on the entertainment front, the artist booked for Xmas Eve failed to appear, and the wonderful entertainer on Boxing day finished at 2200, just when we were warming up !!
I would have no hesitation in returning again, and certainly for another Christmas Break, the whole deal organised through Glenton Palmer Coach trips was first class. Great !!!
Source: tripadvisor.co.uk