Lexus Bolton
Latest Reviews
Can't complain at, premium service
Source: google.com
Fantastic experience from start to finish with Lexus Bolton. John was extremely helpful and even though I was quite far away, made buying the car really easy and straightforward. Great sales team with impeccable customer service. I would highly recommend them.
Source: google.com
A good and very professional run garage
Source: google.com
Helpful staff
Source: google.com
Many thanks to Laura Holt and Wes Robinson for giving me a deal on my new NX that was impossible to refuse!! Fantastic, prompt and professional service from Laura and looking forward to upgrading from my UX to the NX, with regular updates on build status, moving through 2023. That will no doubt be as efficient as the first class service that I’ve encountered to date.
Source: google.com
Being a Lexus customer you ll be impressed by the customer service, the expertise, the offering etc. Completely different world to what I experienced with other brands and dealerships. The guys at the Bolton branch are superb and although Lexus cars are not my first choice I would definitely buy another one due to the reasons above!
Source: google.com
I bought a RX450h from Lexus Bolton a few weeks ago. I dealt with John Farrington, who's patience and customer skills are amazing, and managed to find the right car for me at the right price. Being a mechanic by trade, and passionate about cars, I flagged up a couple of minor issues within weeks and my expectations have been exceeded, credit to Darren Manning (aftersales manager) who arranged for brand new manufacturer parts to be installed on the vehicle. A brilliant experience top to bottom, an amazing team and a true credit to the brand! I wouldn't go shopping anywhere else from now on, thank you for all your hard work. Just waiting for my wife to get her driving licence and I'll see you soon for a new purchase!
Source: google.com
Bought a car from Laura, excellent customer service, probably the best experience I’ve had buying a car.
Source: google.com
Great customer service. I took a new vehicle in which was bought from another dealer days earlier with a fault that was not covered by warranty. Helen in service @ Lexus Bolton took care of the repair on behalf of the other dealer. I arrived 15 minites early for a whilst you wait repair and they had me on my way before the booking the actual booking time. You can see customer care is a no.1 priority!
Source: google.com
For about a year, had been looking to buy a Lexus. Travelled to Bolton Lexus, and wow no hard sales, as the cars really sell themselves and just friendly courtesy staff members.
You really will not find a better class of manufacturer or staff who truly live the values.
I finally picked up the 300h, a few weeks ago. Thank you Lexus, in particular Alex for a smooth, no hard sales experience and my lovely 300h.
You really will not find a better class of manufacturer or staff who truly live the values.
I finally picked up the 300h, a few weeks ago. Thank you Lexus, in particular Alex for a smooth, no hard sales experience and my lovely 300h.
Source: google.com
We ventured out to buy a new car with a list of seven dealers to visit. Lexus was the first on our list. From the moment we entered the showroom we were greeted with such a warm welcome. We were very well looked after by both Chris and Laura. They answered all our questions, let us test drive a couple of vehicles and got to know us as clients rather than pushed us with a sale. Needless to say, we never visited our other shortlisted dealers as we were so impressed with the service from Lexus. A couple of hours later we left with a purchase on a NX and a couple of complimentary bottles of Prosecco to celebrate our new purchase when we got home.
We massively recommend this dealership and would like to thanks Chris and Laura for their patience, knowledge, friendliness and helpful negotiation.
We massively recommend this dealership and would like to thanks Chris and Laura for their patience, knowledge, friendliness and helpful negotiation.
Source: google.com
Recently bought a used NX350 Hybrid, my second from Lexus Bolton. Superb service from the start from Henry Gill, which continued today when Henry took the time to sort out the restoration of my personal number plate and talked me through various functions such as linking my phone to the dash cam etc. Nothing is too much trouble if the customer needs something doing, and highly recommended.
Source: google.com
The best dealer experience. I've bought from Mercedes/BMW/Audi/VW/Toyota, left me cold. Felt like a number. Lexus is renowned for customer care and Lexus Bolton didn't disappoint. Henry was excellent - he serviced all my requests. I wasn't asked to pay for anything. I was even given 6 different coloured screws for my number plate which they also made for free. Well done Lexus. Well done Henry
Source: google.com
Good service
Friendly staff
Went for my wife’s car service.
Good experience
Thanks
Friendly staff
Went for my wife’s car service.
Good experience
Thanks
Source: google.com
Was a customer here for 9 years, had some good experiences with them, but drifted away as I wasn't keen on the hybrid petrol-electric models. Just purchased from Vertu Jaguar Bolton which was a similar experience. Honest opinion is Lexus Bolton has the edge when it comes to a more personal feel, although they were poor returning phonecalls over the years. Apart from that was generally pleasant dealing with Lexus Bolton.
Source: google.com
Always great service here . Helen and the team are friendly with a warm greeting when ever I have been
I would use again
I would use again
Source: google.com
First time at Lexus Bolton. Very warm welcome on arrival. All paperwork prepared in advance making a smooth handover of my vehicle. A two hour wait, but was able to work with WiFi and kept topped up with coffee. Excellent service by the team. Car felt like new after service and MOT. Thank you Lexus Bolton.
Source: google.com
Excellent service and very friendly. They serviced my car today advised me on a couple of things ( not forced into buying any parts the decision was left upto me) they did an excellent job and Helen was very friendly and helpful always there if I needed anything. I would recommend lexus to anyone. Well done everyone and thank you.
Source: google.com
What a friendly dealership and lovely staff - very professional. Thank you 😊
Source: google.com
Excellent after service .
Source: google.com
If I was buying a Lexcus this is the 1st place I'd go
Source: google.com
I have never come across a more helpful and friendly service than at this Lexus dealership.
Absolutely no pushy sales tactics just well informed and polite.
Mechanics and customer service going above and beyond every time
Absolutely no pushy sales tactics just well informed and polite.
Mechanics and customer service going above and beyond every time
Source: google.com
Quick service, lovely showroom and friendly staff.
Source: google.com
We had a wonderful experience at Lexus Bolton, Henry was just the nicest sales person I have ever meet, thank you.
Source: google.com
Excellent service and MOT on a Saturday morning
Source: google.com
