We have stayed here a couple of times the service is amazing there isn't one bad staff member the spa is a must do trip.
From the views to the hotel to the rooms its truly amazing and will always hold a special place in our hearts
In June 2021, ashieblondie said:
Very nice hotel stay, although we did book a cottage and on arrival soon learnt it was a hotel room family room which was ok but was really hoping for a cottage room. We used the pool and spa and it was lush. We received 2 free drinks and a 2 course meal which we paid extra to make it 3 course . Food was very nice and staff friendly .
£10 off voucher also given to us on arrival.
In June 2021, kinder0 said:
Absolutely loved it from start to finish
From the drive up seeing the exterior and entrance we just knew it was going to be great
Reception staff were lovely
Food breakfast, lunch and dinner spot on
Courtyard was a great touch, just like being in a little village
Spa with the pool, steam rooms, saunas and heated infinity pool was great
Just brilliant and will definitely stay again and recommend
In June 2021, Adele jade Adamson said:
We booked a spa day via Wowcher and it was well worth the £60pp - the spa facilities, afternoon tea and massages/ facial we had were excellent. 😍
It is a shame houses are now being built in view of the spa now BUT would not stop me returning. Staff are lovely- especially the girls doing the treatments!! 🤗
The view of the builders didn't ruin the day either 😉😂😊
In June 2021, andylees346 said:
My wife and I held our daughters wedding reception recently, it was a wonderful day.
Staff service was excellent, both friendly and helpful and food was excellent too.
We would highly recommend to anyone
In June 2021, xleaxt2021 said:
Had an amazing night away at unbelievable rate including room, spa, dinner, breakfast plus some added benefits for booking direct. Can’t believe the value for what we got.
We stayed in a cottage room. If you are a light sleeper you may want a different style of room as the cottages are grouped together and you can hear some noise. (This is advertised at booking so I knew to expect this and I can sleep through anything!)
The room was huge and spotless with all extra ready in room. Robes, towels and bedding smelt amazing-really fresh. Bathroom was big with shower and bath.
The food was amazing! I didn’t want it to end.
The thermal suites at the spa was so relaxing and left us feeling refreshed.
All the team members where polite and courteous and they even put a birthday plate and card in the room for my partners birthday.
Throughly enjoyed-highly recommend.
In June 2021, darren doyle said:
Just returned from a 1 night stay with my girlfriend. What a lovely place & relaxing time I had, spa & pool area is realy a great place to unwind I went twice during my stay. The hydrotherapy pool outside is so relaxing & I enjoyed a nice swim & steam too. The restraunt & food was realy nice & run with no fuss & very helpful & attentive staff always asking how we were & saying hello when they passed by. The only thing was drinks prices at the bar, I expect them to be higher priced with it being a hotel but £3.50 for a pint on lemonade & £23 for a bottle of basic pinot grigio wich you can get from asda for £4.99 is a bit steep. Other than that we enjoyed our stay & will be returning again.
In June 2021, eveedoodlees said:
Had an amazing wedding reception on my wedding day my husband and I were blown away by the staffs generosity and kindness to ensure our day went without any issues , it was perfect as was the room we stayed in !
In June 2021, cazlouanne said:
Everything was absolutley brilliant, the only thing I would say is I was a bit disappointed with the food in the evening and breakfast. I just felt there wasn't much choice and when the food did come it wasn't amazing.
In June 2021, Rachel B said:
Overall our stay was good. The room was nice and clean. The spa facilities were excellent and well organised organised. Service in the restaurant wasn’t great - we waited a long time for dessert and at breakfast my plate was being cleared whilst my husband was still eating. The breakfast was really poor and let the stay down!
In June 2021, Top review2018 said:
The hotel and facilities were fantastic. Whilst it has its old country house charm it was also very clean. Apart from there were a few discarded items under the bed.
The end of our stay was hampered by being charged £16.50 each for breakfast to be brought out 1 sausage, 1 egg scrambled, 1/2 a grilled tomato and a few small mushrooms and a table spoon of beans. I left breakfast feeling robbed by what I had received and even though it’s not a buffet I still think a normal portion should be given or even offered seconds for the price or £16.50
In June 2021, Sykes25 said:
Utilised the keyworker offer and for £119 it was exceptional value. Pre booked the pool and spa and wasnt too busy at half four. The hydropool is lovely! Really impressed with room which was one of the cottages. Really spacious everything we needed bathroom also huge. We ate evening meal which was really good only niggle was the service was very quick! Bar prices are ok for a hotel and as part offer had 10 pound voucher to spend so cheap round. Breakfast was also good quality. Nice fresh fruit, pastries, and full english breakfast just missing a hash brown.
Overall we had an excellent experience will be looking forward to returning in the near future
In June 2021, nic0lag1980 said:
You will not be disappointed with this hotel every little bit of our stay was perfect. the spa facilities are absolutely lovely the food the staff everything was fantastic. We will be coming back there is no doubt about that.
In June 2021, harlowbell2020 said:
So chilled a relaxed. Staff are so helpful. Spent too much in the village shops 😂. We went on the hotel map walk. Some staff didn’t know where it started. The trail could do with marking out property as we got lost 4 times 🙈. It was fun but we were late for lunch 🥗.
In June 2021, jamiegamble12021 said:
We booked the spring break getaway and couldn't believe the value. The whole village is lovely and relaxing, staff are great, the food was tasty. I would recommend book direct, as we got around £20 of free drinks vouchers. Would definitely return.
In June 2021, mrawli681527 said:
Everything was very nice with the hotel. The staff very helpful. Apart from the breakfast, that wasn’t great. I believe it was far too expensive and not a lot for your money. You get better value from the Premier Inn.
In June 2021, #thewiganeater said:
A lovely relaxing stay in the fabulous village. The staff were so friendly. It was great to relax in the spa pools and the food in the restaurant was top quality too. We will definitely be back for another stay soon.
In June 2021, Bev Jenkins said:
Had a lovely stay here. The meal in the courtyard restaurant was delicious
In June 2021, DawnK100 said:
Looks lovely as you approach the hotel, there is a building site next door (houses being built) but never disturbed the peace. Hotel reception staff very friendly and personable, and even though we arrived early our room was ready. Room was ok ( we had a family room), it was clean and spacious but was nothing like the website, which shows scatter cushions, bed throws and pictures on the walls. Nice touch of chocolates in the room, but would be even better if there was one for each person (2 chocs but 3 people). There were only 2 robes and slippers but there were 3 of us, and whilst they said its for the adults only, they did provide a 3rd one for our son who is 13. The rooms and corridors in the sleeping areas are very dated and could do with an update. We had lunch on the terrace and we were served very quickly but there were other guests who had been waiting for an hour to be served. Lunch menu was varied, albeit some of the items were rather expensive. The outdoor area around the shops and the pub is a nice area to relax. The staff on the whole were OK, but some of the younger staff could benefit from some training as they really don't interact with the guests and some look as though they would rather be somewhere else. The staff seem to gather round the bar in the evening rather than clearing tables, offering more drinks etc.
We booked a table in the restaurant in the evening and the food was lovely (son said the sirloin steak was amazing). The main man on the restaurant was very efficient, and attentive. We booked the Spa for 4.30pm and arrived early but as it was quiet they let us in early, it was a lovely clean pool, plenty of seating and the hydro pool was great. Breakfast was lovely, husband said it was the best he had ever had (particularly the sausages).
Overall a decent stay.
In June 2021, lolneilson said:
The last drop village was amazing the hotel and especially the spa. I went with my partner for his birthday and we never wanted to leave. I couldn’t recommend this place enough we loved it. The restaurant was lovely also!
In June 2021, hails3 said:
We stayed for 1 night as a family of 5 (2adults and 3children) in one of the family rooms. We had a fabulous time! The staff are brilliant and the food was good. Would definitely recommend and would stay again!
In June 2021, Elisabeth G said:
Would stay again. Very good value. Food lovely & got vouchers for free drinks & money off bill. The village it was located in was very picturesque & quiet. There is a lot of different attractions nearby too.
In June 2021, Kyle Dickinson said:
Lovely place. So peaceful and relaxing
In June 2021, claireS3695AH said:
Staff went above and beyond for my partners birthday! amazing hotel with gorgeous grounds and friendly staff. Beautiful room and amazing experience at spa. Dinner was beautiful and we really enjoyed all the village shops. Cannot recommend enough! Thank you