We went in for a new pair of running shoes and the staff was so helpful and knowledgeable!! Jeff helped us find the perfect fit. We will defiantly be returning!
In July 2018, Lynn Bartlett Wilson said:
The customer service is above and beyond every time.
In June 2018, Elizabeth Will said:
Went in today to the Grand Rapids store- Nick was very helpful. Very polite and answered all our questions.
In January 2018, tanveer rahaman said:
Bit expensive but nice food
In December 2017, Bryan Kelsen said:
I got great shoes at a great price, quickly and with terrific customer service! I will shop there again, I recommend you do the same!
In September 2017, Shelby Calverley said:
What a great experience! I've never had great shoes, nor have I ever wanted to spend the money on great shoes. However, I recently decided I want to get into running and was battling some major issue with my feet. I was very impressed by the knowledge and help I received both times I came in. Unfortunately the first pair of shoes I purchased just didn't work, but returning was so easy even after wearing and running in them which you don't find most places! I went with a pair of brooks as my 2nd option and was finally fitted in a wide shoe and I am so thankful for the knowledge of the salesperson who helped me because on my first run with them I experienced no foot issues at all! I will absolutely be back then next time I need another pair of shoes, great service all around!
In August 2017, Amanda Alfred said:
In the store tonight, at this point it's well past closing. Becka is amazing with a customer (my friend) who is new to real running shoes and a little anxious. She is showing patience and understanding, and I would highly recommend her as a top notch salesperson.
In July 2017, Lindsay Bona said:
Gazelle has excellent customer service, great products, and a big heart. I go there for all my running gear needs.
In July 2017, Laurie Wray said:
Every time I go into a Gazelle store always always always get excellent service and all my questions are answered.
In December 2016, Courtney Canute said:
I always have the most amazing experience when I shop at Gazelles. This is the ONLY place I will ever buy my running shoes from. Cheryl was so helpful and made sure I got into the right width and size shoe. For the cherry on top I just received a handwritten postcard from her, it's such a special touch. I won't be shopping anywhere else for another pair of running shoes!
In December 2016, Brooke RaNae said:
Amazing customer service today from James at the GR store. Very knowledgeable and friendly as I was fitted for and purchased my first ever pair of running shoes. You guys made a customer for life today!
In October 2016, Courtney Kotewa said:
I have to give a shout out to Susan, who spent a ton of time talking shoes, watches, and local running happenings with me. She is super knowledgeable and her passion for the sport is contagious. I'm new to the area and her tips have me even more excited to dive into the GR running scene.
Beyond that, the selection at the store is amazing. I also love that you get $10 credit for every $200 you spend.
In October 2016, Kimberly Lott said:
I haven't ever shopped here. Yet. But I was accidentally sent someone else's package last week. I called to make sure the right person got their package. I wasn't expecting anything in return, but Brittany sent me a gift card anyway. I received it on my birthday no less... Thanks so much. I will definitely be checking out the store.
In March 2016, Mihkey Maves said:
Best customer service I have ever experienced and has unlimited options for your running and soccer needs.
In July 2015, Steve Kortes said:
Best service I have ever received at a shoe store. John hooked me up. $130 MERRELL "All out Peak" for 59.95. Thanks for the great service and an awesome sale.
In May 2015, Brettany Graham said:
Gazelle sports is by far my favorite sports store! Awesome staff! All are willing to help you find what you need! ⭐⭐⭐⭐⭐