Local Reviews
In May 2026, Katy W said about Mercure Dunkenhalgh Hotel & Spa
Great stay at the hotel with lovely staff who provided warm and friendly service especially Carla, Courtney and Aziz
Source: tripadvisor.co.uk
In May 2026, Jackie B said about Mercure Dunkenhalgh Hotel & Spa
Brilliant two days away. Reception were friendly and the duty manager escorted us to our room, as hubby has mobility issues.
Our room was massive, and very clean.
C
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Our room was massive, and very clean.
C
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Source: tripadvisor.co.uk
In June 2026, Lisa T said about Mercure Dunkenhalgh Hotel & Spa
Dunkenhalgh spa day was amazing I had the back shoulder and head massage performed by Sarah-Louise and was absolutely fantastic. Very relaxing experience throughout the day. The afternoon tea was lovely and fresh, the staff were very friendly and helpful. I will definitely be back.😊 Thank you.
Lisa treen.
Lisa treen.
Source: tripadvisor.co.uk
In June 2026, Fallon S said about Mercure Dunkenhalgh Hotel & Spa
I had a lovely day in the spa and my massage by the lovely Alysha was amazing. My room was gorgeous with the nespresso coffee machine and the lovely welcome message from the housekeeping team. The rainfall showers are soooo good and I felt refreshed for my evening in the cameo bar where I was looked after by the lovely Oliver and Liam. The steak was spot on and made exactly how I like it. My son Caleb who works behind the bar helped to arrange a lovely evening for me and I felt so well looked after by everyone. After a good nights sleep in a comfortable bed I had a swim, sauna and steam and was then well looked after in the cameo restaurant when I had my breakfast. Thankyou so much to everyone. Can't wait to stay again 😊
Source: tripadvisor.co.uk
In June 2026, T Clough said about Mercure Dunkenhalgh Hotel & Spa
We all had a lovely time during our visit. The staff were very welcoming but we would like to give a special mention to Courtney. She was amazing on the tours!
Source: tripadvisor.co.uk
In June 2026, Hus892021 said about Mercure Dunkenhalgh Hotel & Spa
Completed a 40mins ishga scrub with Alisha snd it was phenomenal, she was gentle and left my skin feeling great, she also performed a scalp massage encouraging blood flow and i feel like a new man
Source: tripadvisor.co.uk
In June 2026, Kevin W said about Mercure Dunkenhalgh Hotel & Spa
Nice hotel run by a great team. Nothing is to much trouble. Thank you Sara and her team in the restaurant for sorting out our dining party.
Special mention for Lilly for her amazing customer service skills and her great personality.
Special mention for Lilly for her amazing customer service skills and her great personality.
Source: tripadvisor.co.uk
In June 2026, Catherine W said about Mercure Dunkenhalgh Hotel & Spa
Arrived after a harrowing night . Sat down in comfy chair pot of tea ordered free juice supplied. Afternoon tea pre ordered but staff member double checked went to recovery room to calm down prior to treatnent heaven. Finally treatment time i never want to go home Alisha was spa angel thank you so much 5 stars. next time will look for an offer to stay overnight thank you team
Source: tripadvisor.co.uk
In June 2026, Yvonne D said about Mercure Dunkenhalgh Hotel & Spa
I would like to leave a review for an exceptional young holiday whilst I was on holiday with Angela Holidays 10th to 15th June.
Courtney Amanda Mia
She was ex exceptional in her job, nothing was too much trouble, very polite organised and new what she was doing, with a sense of humour.
I wish her well for the future.
Courtney Amanda Mia
She was ex exceptional in her job, nothing was too much trouble, very polite organised and new what she was doing, with a sense of humour.
I wish her well for the future.
Source: tripadvisor.co.uk
In September 2025, TJ said about Mercure Dunkenhalgh Hotel & Spa
This was a return visit to celebrate our 3rd wedding anniversary at the venue we got married in.
From the point of booking all the way through to leaving we were well looked after on the two nights we stayed.
Sarah Jefferson was superb when I made contact to book, she gave me all the options available and even managed to organise a room upgrade for us.
Aziz at Breakfast is an unsung hero, he is such a welcoming face and starts the day off so well, he also ensures you receive the best service and he always arranged for a little treat for my wife and I when we returned to our room later in the day . My wife has food intolerances and he ensured that these were catered for and that there was plenty of options still available. This was also the case on the first night when we had a three course meal in the restaurant, the staff ensured we had all the relevant information and that the meal was in line with the food intolerances.
We visited the Spa and had a massage which was very enjoyable and would recommend to everyone, we used the facilities afterwards which again are a must when staying.
Finally Edwin on the final morning at breakfast was simply magnificent she went out of her way to ensure that certain breakfast products were available for my wife which allowed my wife to have an enjoyable breakfast.
The hotel is a gorgeous looking hotel and there could be a little bit of cosmetic work that needs doing inside just to ensure it doesn’t look tired.
However the staff in the hotel from Reservations, Reception, Behind the Bar, or at Breakfast and Tea are really superb and make this hotel a very special place to return to.
From the point of booking all the way through to leaving we were well looked after on the two nights we stayed.
Sarah Jefferson was superb when I made contact to book, she gave me all the options available and even managed to organise a room upgrade for us.
Aziz at Breakfast is an unsung hero, he is such a welcoming face and starts the day off so well, he also ensures you receive the best service and he always arranged for a little treat for my wife and I when we returned to our room later in the day . My wife has food intolerances and he ensured that these were catered for and that there was plenty of options still available. This was also the case on the first night when we had a three course meal in the restaurant, the staff ensured we had all the relevant information and that the meal was in line with the food intolerances.
We visited the Spa and had a massage which was very enjoyable and would recommend to everyone, we used the facilities afterwards which again are a must when staying.
Finally Edwin on the final morning at breakfast was simply magnificent she went out of her way to ensure that certain breakfast products were available for my wife which allowed my wife to have an enjoyable breakfast.
The hotel is a gorgeous looking hotel and there could be a little bit of cosmetic work that needs doing inside just to ensure it doesn’t look tired.
However the staff in the hotel from Reservations, Reception, Behind the Bar, or at Breakfast and Tea are really superb and make this hotel a very special place to return to.
Source: tripadvisor.co.uk