Local Reviews
In January 2026, irene j said about Mercure Dunkenhalgh Hotel & Spa
What a beautiful hotel. Although we only stopped 2 nights the whole experience was excellent. Our room was amazing,the food excellent,and the staff could not do enough for you. Special thanks to Julia who went above and beyond helping us settle in. We would defiantly recommend it to our friends and family. Thank you again for a memorable stay.
Source: tripadvisor.co.uk
In January 2026, Adam M said about Mercure Dunkenhalgh Hotel & Spa
Great hotel with a warm and welcoming atmosphere. From the moment I arrived, the staff were friendly, helpful, and made me feel well looked after. The rooms were clean, comfortable, and well maintained, and the overall environment was relaxing and enjoyable. Dinner service was a real highlight of my stay. Holly, Curla, Lilly, and Lily were all excellent—professional, attentive, and genuinely kind. They made sure everything was perfect and created a very pleasant dining experience. Their outstanding service, along with the quality of the hotel, really stood out. I would happily recommend this hotel and would definitely stay again
Source: tripadvisor.co.uk
In January 2026, Scenic02530165037 said about Mercure Dunkenhalgh Hotel & Spa
My stay here was a good one, cayden the bar tender was especially welcoming and helpful outstanding service throughout my stay really nice lad .
Source: tripadvisor.co.uk
In January 2026, hstnkng1988 said about Mercure Dunkenhalgh Hotel & Spa
Stayed for 2 nights with my husband for my birthday. This was only casually mentioned upon check in and the team made extra effort because of this. They upgraded our room which was unexpected and very much appreciated. I believe the man who dealt with us was called Sam. The restaurant team was amazing. Special thanks to lily, daice and Theo for the special little touches that really made a lasting impression. The food was really good, everything we had was great. The breakfast team were equally lovely with a great sense of humour! Overall our stay was 5 star although I do feel like I need to mention a couple of little things.. the room needed hooks! We found it hard work hanging towels/robes… and the spa … we came 4 years ago and there has been no changes, no upgrades. The pool was cold like it was back then, they said a boiler was broke 4 years ago and today it was still cold. They did have a sign to say that they are aware of an issue but you can’t help wonder if it was ever been fixed…and given the fact there is no hot tub at this spa you would think this would be a top priority. This afternoon there was no ambient music playing in the spa which did make it feel a bit off. We have had the pleasure of experiencing many other spas and if only the spa here could live up to the service it would be top marks all round (but probably a lot more expensive!) there is great potential here and the staff are a massive asset! Thank you again x
Source: tripadvisor.co.uk
In January 2026, James D said about Mercure Dunkenhalgh Hotel & Spa
We had a lovely dinner and drink at the Cameo Restaurant here - highly recommend. Holly was so great and helpful. Many thanks
Source: tripadvisor.co.uk
In January 2026, Kylie S said about Mercure Dunkenhalgh Hotel & Spa
Lovely experience here and a tranquil stay. Cannot fault Arica for anything she was so sweet and welcoming. 10/10 rating from me
Source: tripadvisor.co.uk
In January 2026, clairemc28 said about Mercure Dunkenhalgh Hotel & Spa
Was really looking forward to some very rare child free time as a couple with the 2-6pm Spa afternoon package which I received the previous month to celebrate my birthday.
Started off well, all staff friendly and polite, afternoon tea was served promptly and was nice and fresh.
They had run out of padlocks so had to meet my husband after he’d been in the changing room and put his things into the locker with mine.
The temperature in corridors and in the changing room was cold and though the mirrored area/hair drying area had been refurbed the rest of the changing room area was in need of a refurb.
Our treatments were scheduled for 3pm, they were started promptly and got nearly the full 50 mins of the treatment time. Treatments we both really enjoyed. My therapist was Mia and was lovely.
Relaxation room afterwards was nice and the beds were really comfy with the cushions on.
We headed to the pool area afterwards, able to get 2 loungers but they were not so comfortable as they weren’t cushioned.
The area with the sauna and steam rooms and showers was nice, I got into and back out of the pool as it was so cold.
Love a whirlpool/ jacuzzi but as it was linked to the same water as the pool and not separate this was also the same cold temperature.
I am guessing there are family swim times from 5pm as it suddenly got very busy and loud with lots of children so not the relaxing experience we were hoping for, for the latter part it was a rare child free afternoon so was looking forward to peace.
The showers didn’t have a lock on and no hooks to hang things, which I found surprising not to be able to lock the shower door.
We waited about 15 minutes to try and get served in the bar afterwards but due to it being busy and short staffed we decided just to head back.
The restaurant looked lovely when we walked past and could tell it had been recently refurbished.
Overall we had a nice time but would need the pool to be warm and to try and be told about so we could try back avoid family swim times
Started off well, all staff friendly and polite, afternoon tea was served promptly and was nice and fresh.
They had run out of padlocks so had to meet my husband after he’d been in the changing room and put his things into the locker with mine.
The temperature in corridors and in the changing room was cold and though the mirrored area/hair drying area had been refurbed the rest of the changing room area was in need of a refurb.
Our treatments were scheduled for 3pm, they were started promptly and got nearly the full 50 mins of the treatment time. Treatments we both really enjoyed. My therapist was Mia and was lovely.
Relaxation room afterwards was nice and the beds were really comfy with the cushions on.
We headed to the pool area afterwards, able to get 2 loungers but they were not so comfortable as they weren’t cushioned.
The area with the sauna and steam rooms and showers was nice, I got into and back out of the pool as it was so cold.
Love a whirlpool/ jacuzzi but as it was linked to the same water as the pool and not separate this was also the same cold temperature.
I am guessing there are family swim times from 5pm as it suddenly got very busy and loud with lots of children so not the relaxing experience we were hoping for, for the latter part it was a rare child free afternoon so was looking forward to peace.
The showers didn’t have a lock on and no hooks to hang things, which I found surprising not to be able to lock the shower door.
We waited about 15 minutes to try and get served in the bar afterwards but due to it being busy and short staffed we decided just to head back.
The restaurant looked lovely when we walked past and could tell it had been recently refurbished.
Overall we had a nice time but would need the pool to be warm and to try and be told about so we could try back avoid family swim times
Source: tripadvisor.co.uk
In January 2026, Kate H said about Mercure Dunkenhalgh Hotel & Spa
We had two rooms. One family room and one standard double. Both rooms were large and had everything we needed. The family room has a shower and a bath.
The water in the bathrooms was lovely and hot - which these days in hotels - is a rarity.
The staff are to be commended for their friendliness, professionalism and knowledge about the hotel.
The breakfast was lovely and plentiful.
The WiFi in the family room was amazing - the WiFi in the double room was dodgy - room for improvement there!
We will definitely stay here again when attending Ewood Park.
The water in the bathrooms was lovely and hot - which these days in hotels - is a rarity.
The staff are to be commended for their friendliness, professionalism and knowledge about the hotel.
The breakfast was lovely and plentiful.
The WiFi in the family room was amazing - the WiFi in the double room was dodgy - room for improvement there!
We will definitely stay here again when attending Ewood Park.
Source: tripadvisor.co.uk
In January 2026, danjgarland said about Mercure Dunkenhalgh Hotel & Spa
Stayed for the first time in a while in on the the recently refurbished rooms. Nice. Warm welcome from Julia on reception!
Source: tripadvisor.co.uk
In January 2026, amber e said about Mercure Dunkenhalgh Hotel & Spa
Lovely stay, rooms were amazing, staff were lovely and Julia gave such a warm welcome! Would definitely come back especially with the pool and spa
Source: tripadvisor.co.uk