Local Reviews
In May 2026, Janine Stevens said about Mercure Dunkenhalgh Hotel & Spa
Fantastic stay food amazing, staff could not do enough to help.
Particularly Eden young lad serving us on Saturday night. So friendly and helpful.
Aziz at breakfast so lovely and cheery along with Lenny she stood and chatted with us.
Also lovely lady at reception long blonde hair don't know her name.
Overall a lovely stay with my family for Ghostly Getaways weekend.
Particularly Eden young lad serving us on Saturday night. So friendly and helpful.
Aziz at breakfast so lovely and cheery along with Lenny she stood and chatted with us.
Also lovely lady at reception long blonde hair don't know her name.
Overall a lovely stay with my family for Ghostly Getaways weekend.
Source: google.com
In May 2026, Christian Le Feuvre said about Mercure Dunkenhalgh Hotel & Spa
******** This is an OUTSTANDING hotel. ********
Two years ago, I found this venue as a location for a film I was making, and WOW, what a find!!
We used The Oak Room then for our film set, and it was beautiful.
Well, because of how wonderful it was, I decided to use the hotel as a location for my second film, so this year we came back.
Not only is the location excellent, but nearly all the staff are beyond brilliant, helpful, courteous, friendly and genuinely understand the meaning of 'customer service'.
It has to be said, there are some genuine stand-out staff members who went above and beyond to help and assist us during our filming. Namely, Sarah Lockwood (who was in charge of events there two years ago but has since moved on from this hotel), Danielle Isherwood, who has taken over from Sarah, and Aziz, who is in charge of the restaurant and looked after our cast and crew, making sure we had all we needed. A big shout-out also to young Liam, Mal, and Oliver in the bar area, who were extremely efficient and, again, made sure we were catered for and comfortable.
The last time, I didn’t stay over at the hotel, but this time I decided to, and I must mention the quality of the room. Very comfortable, clean, and a really decent size (some hotel rooms can be quite cramped and claustrophobic).
There is an excellent restaurant, and the quality of the food is seriously good. Enormous praise to the head chef, Sean Noonan, for not only the excellent lunches he provided for my cast and crew on both films, but also the magnificent breakfasts and dinners I experienced there.
Attached to the hotel is a superb Spa, with a fabulous pool – which I definitely took advantage of 😊.
So, seriously, if you are looking for a place to stay or hold an event, look no further than the Mercure Dunkenhalgh Hotel & Spa.
I guarantee you won't regret it!
Two years ago, I found this venue as a location for a film I was making, and WOW, what a find!!
We used The Oak Room then for our film set, and it was beautiful.
Well, because of how wonderful it was, I decided to use the hotel as a location for my second film, so this year we came back.
Not only is the location excellent, but nearly all the staff are beyond brilliant, helpful, courteous, friendly and genuinely understand the meaning of 'customer service'.
It has to be said, there are some genuine stand-out staff members who went above and beyond to help and assist us during our filming. Namely, Sarah Lockwood (who was in charge of events there two years ago but has since moved on from this hotel), Danielle Isherwood, who has taken over from Sarah, and Aziz, who is in charge of the restaurant and looked after our cast and crew, making sure we had all we needed. A big shout-out also to young Liam, Mal, and Oliver in the bar area, who were extremely efficient and, again, made sure we were catered for and comfortable.
The last time, I didn’t stay over at the hotel, but this time I decided to, and I must mention the quality of the room. Very comfortable, clean, and a really decent size (some hotel rooms can be quite cramped and claustrophobic).
There is an excellent restaurant, and the quality of the food is seriously good. Enormous praise to the head chef, Sean Noonan, for not only the excellent lunches he provided for my cast and crew on both films, but also the magnificent breakfasts and dinners I experienced there.
Attached to the hotel is a superb Spa, with a fabulous pool – which I definitely took advantage of 😊.
So, seriously, if you are looking for a place to stay or hold an event, look no further than the Mercure Dunkenhalgh Hotel & Spa.
I guarantee you won't regret it!
Source: google.com
In May 2026, Rory Gunter said about Mercure Dunkenhalgh Hotel & Spa
Julia was extremely helpful and polite vvv knowledgeable
Source: google.com
In May 2026, raul miriuta said about Mercure Dunkenhalgh Hotel & Spa
Had a very nice stay. Priya and Julia were amazing and ensured my stay was pleasant.
Source: google.com
In May 2026, Liz said about Mercure Dunkenhalgh Hotel & Spa
Great hotel, excellent service and lovely staff ... thanks in particular, to
Lily, Edan, Amanda and Oliver.
Lily, Edan, Amanda and Oliver.
Source: google.com
In May 2026, Harry tune said about Mercure Dunkenhalgh Hotel & Spa
Julia was amazing very helpful
Source: google.com
In May 2026, Chiran Utam said about Mercure Dunkenhalgh Hotel & Spa
I was greeted by Julia and the dunk on my trip this week. She was very welcoming and friendly. Was a nice greeting after my long drive
Source: google.com
In May 2026, Kiera Coutts said about Mercure Dunkenhalgh Hotel & Spa
Julia has provided excellent service during my stay! She went the extra mile to make my stay comfortable 😊
Source: google.com
In May 2026, Jordan K said about Mercure Dunkenhalgh Hotel & Spa
Julia, fantastic customer service as always!! Many thanks!!
Source: google.com
In May 2026, Malcolm Toft said about Mercure Dunkenhalgh Hotel & Spa
This is a beautiful but now slightly dated hotel (single glazing so some M65 noise, no aircon, poor wifi when we visited) but with excellent service at breakfast, dinner, reception and throughout.
Please beware "offer" emails from Accor though - in our experience, these are usually just prepayments that don't actually give any discount, and hotel staff are not informed about what Accor are saying - the new computer system isn't currently helping. Staff even found and posted my wife's lost phone - we're relieved it arrived back OK without wrapping!
Overall, great place, food and folks, just be realistic about its age and the corporate comms...
Please beware "offer" emails from Accor though - in our experience, these are usually just prepayments that don't actually give any discount, and hotel staff are not informed about what Accor are saying - the new computer system isn't currently helping. Staff even found and posted my wife's lost phone - we're relieved it arrived back OK without wrapping!
Overall, great place, food and folks, just be realistic about its age and the corporate comms...
Source: google.com