Local Reviews
In September 2025, Joanne B said about Mercure Dunkenhalgh Hotel & Spa
Just had 2nd dinner of our stay . A busy dining room staffed by the most amazing professional staff I have had the pleasure to meet . Attentive, knowledgeable, friendly, professional and all with a focus on customer care. I work at management level customer service which is challenging at times . All the staff are a credit to you . Served tonight by Chloe, Sara and Amanda to mention by name but delighted and impressed by all staff around hotel . Nothing too much, always met with a smile . I know you think it’s their job but trust me not everyone can make it look easy whilst enabling a professional attention that makes you feel heard and respected . We are So relaxed , feeling very contented. The food was delicious. Thank you Chef . Hotel and spa has 10/10 magical weekend with my daughter . Facilities experienced with delight . An absolute gem . Thank you all
Source: tripadvisor.co.uk
In September 2025, Christine B said about Mercure Dunkenhalgh Hotel & Spa
We have had a fantastic stay. Reception welcoming and provided excellent service. Room was extremely comfortable and loved the complimentary spa slippers and bath robes.
We ate in the restaurant which was good value exceptional service especially Sara Chloe and Amanda who couldn't do enough for us. Would definitely recommend
We ate in the restaurant which was good value exceptional service especially Sara Chloe and Amanda who couldn't do enough for us. Would definitely recommend
Source: tripadvisor.co.uk
In September 2025, Go818331 said about Mercure Dunkenhalgh Hotel & Spa
Had the best experience in the spa. Sarah M was amazing and I felt so relaxed after. Worth her weight in gold ! I was there in a party of 24 and all the staff worked so hard to make us have the best time ever!
Source: tripadvisor.co.uk
In September 2025, John said about Mercure Dunkenhalgh Hotel & Spa
The staff are very good and very helpful, it's oldie worldly.
No air con.
The Bar food this time around s bit oily and the cooking oil required replacing, still edible.
No air con.
The Bar food this time around s bit oily and the cooking oil required replacing, still edible.
Source: tripadvisor.co.uk
In September 2025, Michael S said about Mercure Dunkenhalgh Hotel & Spa
Lovely hotel, finding our room was an issue as the hotel is sprawling. The food in restaurant was delicious! Staff in the restaurant so helpful and attentive (Chloe & Danielle). Lovely bar for after dinner drinks.
Source: tripadvisor.co.uk
In September 2025, 532Deanb said about Mercure Dunkenhalgh Hotel & Spa
The building and original features are impressive. You can appreciate the atmosphere and historical feel it gives. The staff are friendly and helpful and the food was fair, nothing special but not bad at all. The hotel itself is not particularly clean a bit grubby and the maintenance is poor. With I little more care and attention this hotel has the potential to be much more….. wipe the dirty hand marks off the doors, vacuum the floors and fix the loose taps and it will make such a difference…Pretty good gym.
Source: tripadvisor.co.uk
In September 2025, Javier said about Mercure Dunkenhalgh Hotel & Spa
I had a great stay at this hotel. The staff were welcoming and helpful, and the service was excellent throughout. The rooms were spotless, making my stay comfortable and relaxing. It was very quiet and great value for money.
Source: tripadvisor.co.uk
In September 2025, Patricia L said about Mercure Dunkenhalgh Hotel & Spa
We enjoyed our stay at Dunkenhalgh hotel, with a few little criticisms for check ins and check out. When we checked in we were not prompted to check-in our car registration and not asked for a card to cover bar bills. These problems were solved by us coming down to reception. Our room was lovely in the executive wing, the room was very airy and plenty of storage space for clothes. All our meals in the restaurant were very good, tasty and well presented. All the staff were very busy but we never felt like we were overlooked. Chloe in the restaurant was very good and looked after us both evening meals. We had a run out mid stay, going to Morecombe bay, (tide was out) so miles of beach to see. Then we stopped at Carnforth station. This was wonderful as the film "brief encounter" was filmed there, so the refreshment room and the heritage exhibition were great to wander around.
Check-out was a little confusing as Chilti was on her own at a very busy time and was not sure about the bill on leaving but everything was sorted out by the time we got home.
Check-out was a little confusing as Chilti was on her own at a very busy time and was not sure about the bill on leaving but everything was sorted out by the time we got home.
Source: tripadvisor.co.uk
In September 2025, Nicola B said about Mercure Dunkenhalgh Hotel & Spa
Second time staying here last night. Spotless room sauna, pool and steam rooms amazing and gorgeous food
Breakfast was the highlight of my stay plenty of choice from pastries, fruit, cereal, full English and lots of cheese, ham etc. great coffee machine too. Aziz restaurant manager is an absolute credit to your establishment. He’s so respectful and what lovely man. We are returning for two nights in November see you soon
Breakfast was the highlight of my stay plenty of choice from pastries, fruit, cereal, full English and lots of cheese, ham etc. great coffee machine too. Aziz restaurant manager is an absolute credit to your establishment. He’s so respectful and what lovely man. We are returning for two nights in November see you soon
Source: tripadvisor.co.uk
In September 2025, Sightseer14680 said about Mercure Dunkenhalgh Hotel & Spa
Stayed at Dunkenhalgh hotel & spa when celebrating our wedding anniversary. Excellent service by all staff we met, including check in/out, we dined in Cameo restaurant for dinner & breakfast & I also received a lovely relaxing spa treatment. Special mention to Anne & Kieran who were welcoming & helpful. Easy to get to as near to M65. Room spotless & bed very comfortable . Tea/coffee available in room & much appreciated. Good value & we look forward to visiting again. Would recommend this hotel .
Source: tripadvisor.co.uk