Local Reviews
In October 2025, PKBraz said about Mercure Dunkenhalgh Hotel & Spa
We just want to say that the staff and accommodation is 5* all of the staff deserve praise especially, Sam on Reception who always greats us with a smile and professionalism. Thank you to all for making us feel welcome it’s a home from home.
Source: tripadvisor.co.uk
In October 2025, Stephanie b said about Mercure Dunkenhalgh Hotel & Spa
Excellent spa day! Feeling completely refreshed and relaxed after our Spa day today. All staff here are lovely and made up feel do at ease. Facilities are really good which includes sauna, Steam rooms, pool and very comfortable loungers for chilling round the pool. Our treatments included salt and oil scrub, body polish and pregnancy treatment all of which were outstanding. Afternoon tea was beautiful with a choice of tea, coffee or hot chocolate and delicious sandwiches and cakes. Very clean changing rooms with hot showers and free lockers. We have been to spa naturel here at mercure dunkenhalgh lots of times already and can't wait to return again:)
Source: tripadvisor.co.uk
In October 2025, Amy R said about Mercure Dunkenhalgh Hotel & Spa
Cameo Restaurant was lovely food and the waitress Lilly was so polite and so helpful, Thankyou! I would definitely recommend.
Source: tripadvisor.co.uk
In October 2025, Gabe W said about Mercure Dunkenhalgh Hotel & Spa
Had a really good experience here, helped a lot by our waitress, Lilly. She was friendly, efficient, and made sure we had everything we needed without hovering. It’s nice when staff actually seem to enjoy their job, and she definitely did. The food was good, but Lilly’s attitude and attention made the visit even better. Would happily come back.
Source: tripadvisor.co.uk
In November 2025, Vikki G said about Mercure Dunkenhalgh Hotel & Spa
Outstanding service from Lilly (the waitress in the restaurant). Thank you for accommodating our ever expanding group!
Source: tripadvisor.co.uk
In November 2025, SHO said about Mercure Dunkenhalgh Hotel & Spa
A great hotel with fab facilities. The food was excellent, especially the mushroom wellington. A special shout out to Lilly, on the evening waiting staff, such a great young lady, polite, courteous and clearly a great communicator, she connects so well with all the guests and added extra value to the evening, especially rolling with it as our table got bigger and bigger. All the best for the rest of uni.
Source: tripadvisor.co.uk
In November 2025, lynne said about Mercure Dunkenhalgh Hotel & Spa
Our second visit to this lovely hotel. As before exceptionally friendly and helpful staff, and it so good to see a number of familiar faces, spotlessly clean, great decor reflecting the heritage of the area.
Food and service in restaurant very good. On both days of our stay the hotel were hosting busy and full events, very impressed with how this didn't impact on the rest of us, no mean feat
Definitely recommend and if we're in the area again will stay again
Food and service in restaurant very good. On both days of our stay the hotel were hosting busy and full events, very impressed with how this didn't impact on the rest of us, no mean feat
Definitely recommend and if we're in the area again will stay again
Source: tripadvisor.co.uk
In November 2025, Tyler S said about Mercure Dunkenhalgh Hotel & Spa
Very nice hotel, friendly and helpful staff, reasonably priced and a lovely spa.
Only problem we had was the cleanliness of the room, with stains down the walls and on the carpet. Hair and other debris in the carpet which clearly hadn’t been hoovered. Cracked tiles and a broken tap in the bathroom and stains on the chairs among other things, it seemed as if the cleaners had only changed the bedding and not touched the rest of the room.
Apart from the cleanliness of the room, the rest of our stay was very nice, food in the restaurant on the nighttime was lovely and fairly priced.
Only problem we had was the cleanliness of the room, with stains down the walls and on the carpet. Hair and other debris in the carpet which clearly hadn’t been hoovered. Cracked tiles and a broken tap in the bathroom and stains on the chairs among other things, it seemed as if the cleaners had only changed the bedding and not touched the rest of the room.
Apart from the cleanliness of the room, the rest of our stay was very nice, food in the restaurant on the nighttime was lovely and fairly priced.
Source: tripadvisor.co.uk
In November 2025, Celeste C said about Mercure Dunkenhalgh Hotel & Spa
Amazing night spent here big shout out to Aziz in the bar who made my husband’s birthday special by getting us an upgrade cos.The staff here are amazing going the extra mile and the meals we had were fabulous best steak I have ever had
Source: tripadvisor.co.uk
In November 2025, Catherine T said about Mercure Dunkenhalgh Hotel & Spa
I came with my Mum and sister for a spa day, which was really lovely and relaxing. The deal included afternoon tea which was delicious. We’ll be back for another visit!
Source: tripadvisor.co.uk