Local Reviews
In February 2026, Maeve Mathieson said about Mercure Dunkenhalgh Hotel & Spa
We had a lovely stay at the Mercure Blackburn with my partner, our son, and myself, and I honestly couldn’t fault a single thing. We stayed in a double room which was spotless and so well presented.
On arrival, Sam greeted us and provided a really helpful welcome information guide that covered absolutely everything you’d need to know, including children’s pool times and even a WhatsApp contact number. Any questions I had were answered within 5 minutes of messaging, which was amazing service.
In the morning, Arica and Julia were so helpful and kindly directed me to the spa and honestly it was fantastic! Great for the kids & the spa is fantastic for the adults ! Such a relaxing experience.
This really is a hotel for everyone. Every member of staff we came across was friendly, welcoming, and genuinely lovely. We always love staying here and will 100% be coming back again.
Thank you so much! 💖
On arrival, Sam greeted us and provided a really helpful welcome information guide that covered absolutely everything you’d need to know, including children’s pool times and even a WhatsApp contact number. Any questions I had were answered within 5 minutes of messaging, which was amazing service.
In the morning, Arica and Julia were so helpful and kindly directed me to the spa and honestly it was fantastic! Great for the kids & the spa is fantastic for the adults ! Such a relaxing experience.
This really is a hotel for everyone. Every member of staff we came across was friendly, welcoming, and genuinely lovely. We always love staying here and will 100% be coming back again.
Thank you so much! 💖
Source: google.com
In February 2026, Chris Wren said about Mercure Dunkenhalgh Hotel & Spa
It may have been raining and cold, but an exceptionally warm and friendly welcome from Julia at reception set the tone for a comfortable stay.
Source: google.com
In February 2026, Mia Glanvill said about Mercure Dunkenhalgh Hotel & Spa
Sofia in the restaurant was amazing, she had amazing customer service and went above and beyond for us, thank you Sofia
Source: google.com
In February 2026, Nicette Tchuenkam said about Mercure Dunkenhalgh Hotel & Spa
Sophia serving at night at the restaurant was amazing
Source: google.com
In February 2026, Olojede Opeoluwa said about Mercure Dunkenhalgh Hotel & Spa
Lovely staff. Great meals breakfast and dinner was worth it. See you soon
Thanks Priya and Arika for great welcome
Thanks Priya and Arika for great welcome
Source: google.com
In February 2026, twinkletoes33307 said about Mercure Dunkenhalgh Hotel & Spa
We stayed at the Mercure Dunkenhalgh Hotel & Spa this weekend and would rate it 3 out of 5.
First impressions weren’t great due to confusing car park signs stating £10 for 24 hours for hotel guests, which hadn’t been mentioned when booking. However when entering our car reg into the touch screens at reception it said parking was free. Clearer signage would avoid that initial frustration. Check-in was also a little slow at first.
Our courtyard-style room (separate from the main building) was clean and had everything we needed. Unfortunately, we didn’t sleep well. The roller blind fell down during the night and couldn’t be reattached, so courtyard lights shone into the room all night. The pillows were very firm, the bed was two singles pushed together, and there was some radiator noise clicking in the morning.
The spa facilities themselves are nice. Unfortunately the robes had run out for my husband & it was quite busy, with most loungers reserved by towels, and around an hour before closing a sleep and wellness session began setting up while guests were still using the pool. The organiser repeatedly came through with large boxes, left doors open letting cold air in, inflated around 10 lilos and moved equipment around us. Although apologetic, the noise and disruption took away from what should have been a calm atmosphere, specially being valentine’s evening so we left earlier than planned.
Breakfast was good, with a nice cooked selection and fresh fruit, and we appreciated being able to use the spa again before checkout. However, due to the spa disruption, confusing parking signage and poor night’s sleep, we likely wouldn’t return.
First impressions weren’t great due to confusing car park signs stating £10 for 24 hours for hotel guests, which hadn’t been mentioned when booking. However when entering our car reg into the touch screens at reception it said parking was free. Clearer signage would avoid that initial frustration. Check-in was also a little slow at first.
Our courtyard-style room (separate from the main building) was clean and had everything we needed. Unfortunately, we didn’t sleep well. The roller blind fell down during the night and couldn’t be reattached, so courtyard lights shone into the room all night. The pillows were very firm, the bed was two singles pushed together, and there was some radiator noise clicking in the morning.
The spa facilities themselves are nice. Unfortunately the robes had run out for my husband & it was quite busy, with most loungers reserved by towels, and around an hour before closing a sleep and wellness session began setting up while guests were still using the pool. The organiser repeatedly came through with large boxes, left doors open letting cold air in, inflated around 10 lilos and moved equipment around us. Although apologetic, the noise and disruption took away from what should have been a calm atmosphere, specially being valentine’s evening so we left earlier than planned.
Breakfast was good, with a nice cooked selection and fresh fruit, and we appreciated being able to use the spa again before checkout. However, due to the spa disruption, confusing parking signage and poor night’s sleep, we likely wouldn’t return.
Source: google.com
In February 2026, Wayne McQuistin said about Mercure Dunkenhalgh Hotel & Spa
great service, thank you.
Source: google.com
In February 2026, Clare Connolly said about Mercure Dunkenhalgh Hotel & Spa
Purchased a day pass for the Spa.
The staff were very helpful, the Thermal Rooms (sauna and steam rooms) were good. The pool however was freezing! This did unfortunately spoil the day. There was a jacuzzi too, however this was attached to the pool, and therefore also freezing. There was a sign on entry regarding the temperature of the pool, and that it is "under investigation". However, there was no warning of this when booking, which is disappointing.
Otherwise, a really lovely Spa, if the temperature on the pool was fixed I would revisit again.
The staff were very helpful, the Thermal Rooms (sauna and steam rooms) were good. The pool however was freezing! This did unfortunately spoil the day. There was a jacuzzi too, however this was attached to the pool, and therefore also freezing. There was a sign on entry regarding the temperature of the pool, and that it is "under investigation". However, there was no warning of this when booking, which is disappointing.
Otherwise, a really lovely Spa, if the temperature on the pool was fixed I would revisit again.
Source: google.com
In February 2026, hanna veihl said about Mercure Dunkenhalgh Hotel & Spa
Came for a spa day - Samantha the therapist was 5* she deserves a reward, magic hands and exceeded expectations.
Source: google.com
In March 2026, Sophie Johnson said about Mercure Dunkenhalgh Hotel & Spa
Mark on nights was so accommodating and welcoming! He really made our night telling us about the history of the building and letting us look around while he worked different rooms. Liam on the bar was also very lovely and friendly, we couldn't have asked to have felt more welcome! Thank you both!!!
Source: google.com