We are so glad that we chose Total Bathrooms, Bath to design and provide the fixtures and fittings for our new main bathroom. We were impressed with the showroom and used one of their displays to help us visualise and design our new suite. Natasha, was absolutely brilliant, using the 3D CAD design to help us visualise how our bathroom would look. She was extremely patient when we were unsure about what style suite we would like and the various cabinets fittings we wanted. Dispite many changes and suggestions she gave us her full attention and consideration until we were completely satisfied with our choices. Even though the Pandemic struck half way through the initial consultation, this did not effect the design process or delivery time scale. She recommended fitters for us, after a few quotes and meetings we settled on Aqua Bathrooms from Bristol, who were absolutely top class. Once the Bathroom renovation started we had a few more requests to make for extra fittings, these arrived on time and did not delay the work. There were two minor issue with the manufacture/packaging of the fittings we had ordered but these were sorted within minutes of making a visit to the showroom. What was particularly impressive was the service we recieved from staff at the store who were able to help us even when natasha was unavailable. The follow up e-mail asking if we were happy with the new bathroom was a nice touch. We would highly recommend this company to anyone thinking of having a new bathroom done/rennovated. Thank you Natasha, we can not find a single thing we would change now that the room is completed, it is in fact better than we thought.