Booked Arcs and Sparks as they had previously done a complete rewire at another property for us. This time they carried out an electrical conditions report for us. First contact was with Donna on the phone. Very pleasant, professional and friendly. Miles was booked for this job and again, very professional, friendly and knowledgable. Can't leave Kai out of this review as he has previously done sterling work for us too. Kai is equally professional, friendly and knowledgable (a common theme running here). Whoever you contact at Arcs and Sparks and whichever electrician is booked for the job, you end up with the right person. Highly recommended and a pleasure to deal with.
First class Service and a very reasonable price! We had an emergency power cut, and the arcs and Sparks electricians fitted us in between jobs. They were fast, efficient, and it was all very straightforward. We would definitely use this company again. Highly recommended.
A great company. They offered to do the work there and then as I had accepted the estimate. This made the whole process simple and straightforward. The electrician was courteous and straightforward to deal with. I would definitely recommend them.
We found Arcs & Sparks to be extremely professional and completed the work in good time without fuss. We found them respectful in our home and very personable. Any issues on site was dealt with promptly. We have had quite a few electricians over the years and just wish we found A&S sooner.
Cannot recommend them enough, from Myles who came round to do the quote and had some really good ideas, to the two that carried out the work. Always turned up exactly when they said and were very polite, efficient and cleaned u after them. Great company and kept to the quote.
I originally approached Arcs and Sparks having got their contact details from one of their vans parked near the Royal Crescent. I have since used them a few times and have been very pleased with the work they have done for us. We have now had a number of small electrical jobs done including a system inspection and number of lights installed and am more than happy to recommend them and the services they offer. Their estimator has a sensible approach when costing work based on their fixed hourly rate and offers good advice when we are not sure what the solution to a specific problem is.
In February 2018, Hector M said:
Excellent - in my address book for all future work.
I have used Arcs and Sparks a few times for work in my elderly mother’s house. The office staff are helpful and efficient, and their electricians are competent and friendly. I have been impressed by their attitude and consideration.
We've used Arcs and Sparks for the past year to undertake both minor and major jobs and in every case we have received nothing but an extremely courteous, efficient and professional service from every member of the team; from the charming girls in the office to the lads on the ground! I would not hesitate to recommend Kai and his team.
We've used Arcs & Sparks for the first time recently and have no hesitation in recommending their services. The staff were polite and professional and tidy. They are definitely worthy of 5 stars!
In December 2017, Karen M said:
I have used Arcs & Sparks Electricians several times. They have always been brilliant. They have an amazing coordinator; quotes arrive when they should arrive, electricians are on time and work very timely and tidy. They were also willing to help me out with some extra little things at the last minute. Arcs & Sparks are brilliant. I’m very impressed by their work and would recommend them to anyone.
In November 2017, Geoff P said:
Friendly, helpful, tidy, good communication and all jobs have been completed extremely well. Many thanks Kai.
We've used Arcs and Sparks since we moved to Bath five years ago and have been consistently impressed with their professionalism. From putting in a new electrical switch to underfloor central heating, every job has been impeccable.
We are very pleased by the job done by Miles who is a very personable young man, friendly and intelligent. He has provided various suggestions and solutions to the job on hand. We would definitely use him in the future and strongly recommend this company.
Great, clear and very prompt communication from both Simeon and Louise throughout resulting in high standard end product produced as quickly as I required it - amazing!
Can not fault any part of the service provided! Would definitely recommend and will look forward to using them in the future as required!
The electrician arrived at the time we were advised and was courteous, friendly, knowledgeable and gave us advice. He carried out the work and took the trouble to explain to us what he had done and why. Altogether a pleasant experience. Would certainly use again and recommend to others.