Russell Automotive Centre

5/5 based on 85 reviews
Latest Reviews
From the outset when our Audi TT broke down I was treated well,kept up to date and was charged a fair price.the car arrived back in showroom condition.service like it used to be.i cannot recommend highly enough. Thank you John pettigrove
The only people I would trust with my Audi A4 Quattro. They identified an issue with my suspension 12 mths ago, not inexpensive to fix, and an Audi main dealer contradicted them so I left it alone. How wrong I was, as the tyre wear (entirely as predicted by R.A.C.) turned out to be atrocious. Back to R.A.C to get it fixed. They also saved me £800 from a misdiagnosed problems elsewhere with my suspension. Steve absolutely knows his stuff.
My car had its annual service and I got he very high standard of service I have come to expect of the team at the Russell Automotive Centre. However, this time they went one better. When they called to say the car was ready for collection they heard me over the phone and realised that my health had taken a turn for the worse. Without prompting they delivered the car to my home. Going the extra mile was a very pleasant surprise. A bonus with this team that in the years that I have used their services they have explained things clearly in plain English and have never attempted to make capital of my lack of knowledge. This I know as the facts have been corroborated by friends who do know about cars. Thank you to a excellent centre made so by the team effort of the staff there.
Best service I have ever had from a garage (Especially main dealers) in almost FIFTY YEARS of driving.Unbelievable brilliant service, at last I have found a garage that I can trust to do what is needed on my car, and when they say they have done something on my car I know it needed doing and I know it was done. Possibly the best garage in the UK!
The service was friendly, quick and easy and very happy with the service and I will return. Thank you.
I've had my Bentley Continental here twice and both times everyone has been really friendly and most importantly honest. Their prices are cheaper than an official Bentley dealer yet they really know their stuff. Special thanks to Sudesh and Steve! Highly recommended.
Really pleased with service provided. Quick turn around and didn't feel ripped off.
Honesty, speed of service. Professional and friendly manner from Russell Automotive Centre.
I've been very impressed with the service provided by Steve, Jane, Sudesh and the whole team at Russell Automotive Centre. They have always given me excellent service, been very welcoming, serviced my car promptly, explained about any issues (in ways I can understand) and left me feeling that that my car is in safe hands. I'm very happy to recommend Russell Automotive Centre and Garage Express to anyone looking to get their car or van serviced or repaired.
Great staff - would use Russell Automotive Centre again for repairs to my car.
Efficient, friendly, great communication, got problem sorted very quickly! Very happy! Thank you
Perfect 1st class service every time. The whole team is professional and always tells you how it is!! Customer service. Advice. Range of services, MOT etc. Thanks again!
I was very happy with service and staff were helpful and work was done very good and very happy with service.
At last I have found a great company that still values customer service - well done guys and many thanks
I have received a first class service for service and MOT of my car from Russell Automotive. It's all been done on time.
Excellent customer service from start to finish from Russell Automotive Centre. Thanks to Sudesh Patel.
Excellent service from Russell Automotive Centre, no charges that weren't needed, recommended.
Recommended by a friend - service was quick and efficient. Problem immediately identified and dealt with. Absolute life-savers!! Will certainly use again.
Had numerous faults with my A4, however all faults quickly fixed and excellent price. A Star Quality.
I want to hug the staff at RAC everytime I get in my Audi S4. After I had a service and new discs and pads my car drives like a dream. Very professional and I must say "Perfect". Thank you.
Fantastic place to go to! Coherent and very professional, a wonderful team.
One of the best independent garages I have come across. Will definitely continue the relationship. Thank you for the fantastic service.
Fantastic service from Russell Automotive Centre, had no problems, would tell a friend.
I had a very complicated problem with my audi a3, in regards to a problem with the EGR valve. I felt that RussellautomotiveCentre customer experience was excellent, much better than the audi chingford dealership where i recently done my last service. RussellautomotiveCentre managed to fix the problem and a very reasonable price, kept me up-to-date during my repairs and offered excellent after sales service. I now know,where i will be taking my audi for my next service.
Excellent service from start to finish, thank you Russell Automotive Centre.
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