I have been using Bicester Vets for the last 12 years since moving to Bicester. I have nothing but praise for the kindness, patience and compassion all of the staff have shown me and my pets. I always feel that I am getting a very personal service and nothing is too much trouble. I have had to have a number of elderly pets put to sleep over the years and I'm always struck by how kind the staff have been to me and to my pets. It comes across how passionate and caring they are about treating both the owner and pet well in these sad times. I would recommend Bicester Vets to anyone, no doubt about it.
We have been using Bicester Vets for 10 years now with our dogs and cats. Always the treatment of us and our pets has been excellent. One particular moment which stays in my mind is when we had to have one of our beautiful Hamiltonstovare put to sleep. Her name was Foxy Lady but we used to have other little pet names for her - one being Sweetpea. When we arrived to have the awful deed done Jason was there to greet us and as we gently encouraged her to walk in the door he said to her "Come on Sweetpea". It may seem a silly little thing but it was the fact he had bothered to take notice of our pet name for her. We have always felt that everyone there actually cares about us and our pets. The caring, compassionate way in which Jason dealt with our beautiful Sweetpea on that awful day will stay with me forever.
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