Local Reviews
In August 2024, Maureen398 said about Old Government House Hotel & Spa
Hotel does not look much from the outside but once inside it is very luxurious, although on closer inspection there are areas that could do with a bit of tlc but that is probably just wear and tear. All the staff were so friendly nothing was too much trouble. Our room was very small but I assume you get what you pay for. It had everything you needed, bed and pillows very comfy. The room we were in was at the back of the hotel and we got woken very early two of the three days we were there by bottles being loaded into what we can only imagine was a refuse collection vehicle or a skip? So perhaps don't get a room that side if you can avoid it. The location is good but be prepared to walk up the hill when returning to the hotel! We only had breakfast at the hotel which was excellent, and found some other nice restaurants to eat out in the town.
Source: tripadvisor.co.uk
In August 2024, GwynRoberts said about Old Government House Hotel & Spa
The room (211) is definitely not an accessible room. Getting in to the room is difficult and getting out is a nightmare.
The bed is described as a Queen sized bed when in fact it is a standard double mattress. It is rather high of the floor and difficult to access as a result. The whole room vibrates for hours in the daytime and this makes it uncomfortable to rest. We love the hotel but the room is definitely not comfortable or accessible.
The bed is described as a Queen sized bed when in fact it is a standard double mattress. It is rather high of the floor and difficult to access as a result. The whole room vibrates for hours in the daytime and this makes it uncomfortable to rest. We love the hotel but the room is definitely not comfortable or accessible.
Source: tripadvisor.co.uk
In August 2024, Robert G said about Old Government House Hotel & Spa
This hotel goes to exceptional effort to live up to it's 5 star rating . The hotel staff were amazing & so friendly & helpful - faultless in all aspects! Andrew & Abigail deserve a special mention but I have to say that all the staff we encountered were all first class.
Our assigned room was beautiful & very comfortable with spectacular sea views. I would not hesitate to recommend this hotel to anyone & should we visit Guernsey again we will stay here again.
Our assigned room was beautiful & very comfortable with spectacular sea views. I would not hesitate to recommend this hotel to anyone & should we visit Guernsey again we will stay here again.
Source: tripadvisor.co.uk
In August 2024, Peter S said about Old Government House Hotel & Spa
We stayed at this lovely hotel for a week a few days ago. We cannot fault the service and excellent care that we were given whilst there. Every one of the staff were so helpful and kind and nothing was too much trouble for them. Breakfasts were delicious as also the evening dining. The hotel is situated on a hill in a very convenient position for the town and harbour. Thank you OGH for a wonderful stay, we will most certainly be back.
Source: tripadvisor.co.uk
In August 2024, Tourist59313455468 said about Old Government House Hotel & Spa
Can,t praise the Hotel enough, staff were all excellent ,couldn't do enough for us
My wife is in a wheelchair and the Hotel was well equipped to ease our way through it.
My only word of warning to anyone in a wheelchair going to Guernsey,the Island is not suitable for wheelchairs couldn't get to herm, or many attractions ,or Pubs,of course this not the Hotel fault,but the powers that be in Guernsey need to take a hard look at this situation in light of the aging population.
My wife is in a wheelchair and the Hotel was well equipped to ease our way through it.
My only word of warning to anyone in a wheelchair going to Guernsey,the Island is not suitable for wheelchairs couldn't get to herm, or many attractions ,or Pubs,of course this not the Hotel fault,but the powers that be in Guernsey need to take a hard look at this situation in light of the aging population.
Source: tripadvisor.co.uk
In September 2024, Annette L said about Old Government House Hotel & Spa
The Old Government House is an outstanding hotel with a competent manager. The staff is attentive, friendly and helpful whether it is the front desk, housekeeping or F&B. The rooms are pleasant with lots of natural light. The garden is very nice with beautiful bushes and many private spaces. The food is good and the restaurant cozy. A really excellent establishment.
Source: tripadvisor.co.uk
In September 2024, kevinmG6203FG said about Old Government House Hotel & Spa
Let's have some positive feedback : great location , all the team members were delightful , food and beverage very good , dinner on the first night exceptional , bed was very comfortable and the best part of the room , the view wasn't bad . Room 138 is not 5 star - frankly nothing like ! I refer to the fist line of your Website which states " Throw open your windows and breathe deep " .... well you can't as they are wedged shut and the room was both stuffy & warm which is not solved with the air conditioning. We resorted to keeping them open about 5cm with blocks of wood supplied by the guy who came to do room service. The shower measured no more than 70cm x 70cm square. This is not 5 star and for a price of over £500 per night frankly not up to scratch. If there are occupants in the room above you are then kept awake until they go to bed by squeaky floorboards and that can get quite annoying. I will balance these observations by acknowledging the age of the hotel. Then don't big yourself up about being 5 start if frankly the building isn't albeit the staff are.
Source: tripadvisor.co.uk
In September 2024, grovequinn said about Old Government House Hotel & Spa
The OGH is a lovely hotel, just a short walk to the harbour. We had a Queen room, not too big but ok. However the bathroom is rather on the small side and tired. There shower screen could be replaced as could the bath, enamel was wearing off. The bed although was very comfortable. The treats in the evening were lovely.
The other half used the gym, I used hot tub/spa once unfortunately. This was due to the fact if you’re out for the day it is not available after 17:30, which to me does not make sense, hence 4 out of 5.
The breakfast is lovely, lots of choice and nothing too much trouble.
Worth a stay.
The other half used the gym, I used hot tub/spa once unfortunately. This was due to the fact if you’re out for the day it is not available after 17:30, which to me does not make sense, hence 4 out of 5.
The breakfast is lovely, lots of choice and nothing too much trouble.
Worth a stay.
Source: tripadvisor.co.uk
In September 2024, Andrew W said about Old Government House Hotel & Spa
My wife and I were in Guernsey for the weekend to celebrate our ruby (40th) wedding anniversary. We stayed in one of the suites (the Sark Suite) with a view over the harbour. We ate in the Brasserie on two of our three nights at the hotel.
I agree with some of the other comments made in recent reviews of the hotel. Our room was spacious and comfortable, but the decor was a little bit tired. The food was very good. What really set the hotel apart for us, though, was the service. We have been fortunate to have stayed in many good hotels over the years, but the level of service that we enjoyed at The OGH was second to none. Every member of staff that we came across was delightful - and nothing was too much trouble. It is invidious to single out any individual, but Roberto (the Head Concierge) deserves a special mention.
I agree with some of the other comments made in recent reviews of the hotel. Our room was spacious and comfortable, but the decor was a little bit tired. The food was very good. What really set the hotel apart for us, though, was the service. We have been fortunate to have stayed in many good hotels over the years, but the level of service that we enjoyed at The OGH was second to none. Every member of staff that we came across was delightful - and nothing was too much trouble. It is invidious to single out any individual, but Roberto (the Head Concierge) deserves a special mention.
Source: tripadvisor.co.uk
In September 2024, Anthonycool said about Old Government House Hotel & Spa
My wife and I really enjoyed our stay at the OGH. The staff were very friendly and helpful throughout the week. The atmosphere is very relaxed and you feel very valued as a guest. I would be happy to recommend the OGH to my friends. Thank you and your team for making our Guernsey vacation so pleasant.
Kind regards from the heart of Switzerland Toni & Brigitte
Kind regards from the heart of Switzerland Toni & Brigitte
Source: tripadvisor.co.uk