Local Reviews
In October 2025, Harvey L said about The Last Drop Village Hotel & Spa
It was a very nice experience it was cozy I will definitely be back the food was amazing and so was service. A nice girl was serving me my food I think her name was Dani she was very helpful as was the rest of the staff.
Source: tripadvisor.co.uk
In November 2025, Bethany S said about The Last Drop Village Hotel & Spa
We visited this hotel in October 2025 as part of our anniversary celebrations.
After reading the reviews we had fairly low expectations but have decided to give a fair review.
We arrived on Tuesday night and parking was quite tricky, however once we parked check in went smoothly and we went up to our room.
Our room was very spacious, the bathroom looked fairly new. The 'Happy anniversary' plate was a very nice touch and much appreciated. The room was cleaner than other hotels I have stayed in, but a notable exception was the mould growing around the plug holes and the dirty remote. After reading other reviews I packed cleaning wipes so we fixed this.
We didn't eat on site, the menus seemed to have a good range of food including vegetarian but didn't have anything that we fancied. We did order dessert via the room service which was lovely.
The pool/thermal suite
The thermal suite was nice, sadly the salt room was out of action which is disappointing as we were hoping to use that specifically. A couple of the rooms had minor repairs done but generally pleasant and relaxing.
The main problem in the thermal suite was people! The first night there was a couple outwardly engaging in more than 'heavy petting' and the second night there was a drunk lady shouting and singing (it later turned out she was roomed on the same corridor as us and kept us awake for a good portion of the night). There was discarded drinks bottles in the steam room and sauna and used chewing gum in the water fountain. Something to note is that a lot of people sit on their phones in the outdoor infinity pool despite signage, this did make me feel uncomfortable as you don't know if photos/videos are being taken. Perhaps if staff regularly walked around this would discourage some of the behaviours?
I did have a lovely treatment! One of the best massages I've ever had!
Staffing
Every single member of staff we encountered, be it a direct interaction or just in passing was polite, professional and it felt like they couldn't do enough. An absolute credit!
Overall we would go back to try and experience the thermal suite without disruption, and to get a full night's sleep
After reading the reviews we had fairly low expectations but have decided to give a fair review.
We arrived on Tuesday night and parking was quite tricky, however once we parked check in went smoothly and we went up to our room.
Our room was very spacious, the bathroom looked fairly new. The 'Happy anniversary' plate was a very nice touch and much appreciated. The room was cleaner than other hotels I have stayed in, but a notable exception was the mould growing around the plug holes and the dirty remote. After reading other reviews I packed cleaning wipes so we fixed this.
We didn't eat on site, the menus seemed to have a good range of food including vegetarian but didn't have anything that we fancied. We did order dessert via the room service which was lovely.
The pool/thermal suite
The thermal suite was nice, sadly the salt room was out of action which is disappointing as we were hoping to use that specifically. A couple of the rooms had minor repairs done but generally pleasant and relaxing.
The main problem in the thermal suite was people! The first night there was a couple outwardly engaging in more than 'heavy petting' and the second night there was a drunk lady shouting and singing (it later turned out she was roomed on the same corridor as us and kept us awake for a good portion of the night). There was discarded drinks bottles in the steam room and sauna and used chewing gum in the water fountain. Something to note is that a lot of people sit on their phones in the outdoor infinity pool despite signage, this did make me feel uncomfortable as you don't know if photos/videos are being taken. Perhaps if staff regularly walked around this would discourage some of the behaviours?
I did have a lovely treatment! One of the best massages I've ever had!
Staffing
Every single member of staff we encountered, be it a direct interaction or just in passing was polite, professional and it felt like they couldn't do enough. An absolute credit!
Overall we would go back to try and experience the thermal suite without disruption, and to get a full night's sleep
Source: tripadvisor.co.uk
In November 2025, andykershaw said about The Last Drop Village Hotel & Spa
This place is very tired and the staff are just going through the motions. We were locked outside for 20 minutes after arrival in the cold when their entry key pads failed. Their security is so poor their internal (supposed to be locked) doors are left open at night. Their restaurant and breakfast staff are nonchalant and uninterested in attention to detail. We were left waiting for cutlery for breakfast. The toaster is ancient and terrible. The redeeming factor is the swimming pool and the location with access to great dog walks. Thank god we were only there for two nights and one of those we ate out ! No fridge in executive room or additional tv channels. No biscuits or extras in the rooms. Don’t ask about dietary needs you’ll be ignored.
Source: tripadvisor.co.uk
In November 2025, Carla H said about The Last Drop Village Hotel & Spa
Stayed over for a few nights, the staff were amazing, rooms cleaned daily and we eat in all the restaurants. Lovely food for all meals, breakfast, dinner and tea.
Would definitely recommend visiting the Last Drop and using the spa.
Thanks all for a lovely break!
Would definitely recommend visiting the Last Drop and using the spa.
Thanks all for a lovely break!
Source: tripadvisor.co.uk
In November 2025, Gareth L said about The Last Drop Village Hotel & Spa
We had our wedding at the last drop and it was amazing. Jacqueline the wedding coordinator helped us from initial meeting throughout our planning and was even available on the day to provide support. The staff were all lovely and helpful but ultimately very professional and made the day run with ease so we didn’t have to worry about anything on the day.
The food was delicious and there was plenty of it and we had the prefect day.
The food was delicious and there was plenty of it and we had the prefect day.
Source: tripadvisor.co.uk
In November 2025, ClareWes said about The Last Drop Village Hotel & Spa
Booked for afternoon tea today . Disappointing - the soup was a surprise and nice and hot. Only two choice of sandwich- three fingers each. Two mini scones three very mini cakes and one mini biscuit.
Absolutely not value for money at nearly £30 each sat in a bar area.
Would I recommend-no
Would I return- no
Needs improvement
Absolutely not value for money at nearly £30 each sat in a bar area.
Would I recommend-no
Would I return- no
Needs improvement
Source: tripadvisor.co.uk
In November 2025, Julie A said about The Last Drop Village Hotel & Spa
The hotel and rooms we have stayed in are very nice and clean.
Staff are friendly and the restaurant serves nice food. Service was very slow on this visit but we weren't really in a rush.
Breakfast is cooked and continental with quality ingredients.
Spa treatments were nice but the Spa rooms aren't great. There were only a few. Pool and jacuzzi are nice though.
I'd suggest you take your own pool shoes because the slippers aren't great.
Staff are friendly and the restaurant serves nice food. Service was very slow on this visit but we weren't really in a rush.
Breakfast is cooked and continental with quality ingredients.
Spa treatments were nice but the Spa rooms aren't great. There were only a few. Pool and jacuzzi are nice though.
I'd suggest you take your own pool shoes because the slippers aren't great.
Source: tripadvisor.co.uk
In November 2025, christine h said about The Last Drop Village Hotel & Spa
A huge congratulations to Mike Evans on the exquisite upgrade to The Clock Tower Restaurant at The Last Drop Village & Spa, Bromley Cross. What a transformation!
Special thanks to Franco — his attention to detail and outstanding customer service truly set the standard. The food was divine; we highly recommend the prawns in arrabbiata sauce to start and the fillet steak for the main course. Absolutely cooked to perfection! Hats off to the chef and the entire team of waiters and waitresses for creating a genuine 5-star dining experience.
We were so impressed that we’ve already booked again for this week — and we can’t wait to dine here at Christmas. Thank you for a wonderful evening!
Special thanks to Franco — his attention to detail and outstanding customer service truly set the standard. The food was divine; we highly recommend the prawns in arrabbiata sauce to start and the fillet steak for the main course. Absolutely cooked to perfection! Hats off to the chef and the entire team of waiters and waitresses for creating a genuine 5-star dining experience.
We were so impressed that we’ve already booked again for this week — and we can’t wait to dine here at Christmas. Thank you for a wonderful evening!
Source: tripadvisor.co.uk
In December 2025, X180ZKsarahb said about The Last Drop Village Hotel & Spa
Fabulous stay. Great Christmas party night the band and DJ were brilliant and had the dance floor filled from the off. Food was very hot and tasty. Friendly staff, bedroom was clean with a very comfortable bed.
Source: tripadvisor.co.uk
In December 2025, Nicola D said about The Last Drop Village Hotel & Spa
The hotel was lovely, to have the use of the spa facilities were a bonus, however the main swimming pool was freezing.
the hotel reception staff were friendly. We stayed in cottage deluxe room which was lovely, the bathroom was tired and in need of updating.
Breakfast was great.
We booked the restaurant for evening meal and in my opinion don’t bother!!
The food was cold and the staff were rude and unhelpful and the meal was extremely expensive for the privilege
the hotel reception staff were friendly. We stayed in cottage deluxe room which was lovely, the bathroom was tired and in need of updating.
Breakfast was great.
We booked the restaurant for evening meal and in my opinion don’t bother!!
The food was cold and the staff were rude and unhelpful and the meal was extremely expensive for the privilege
Source: tripadvisor.co.uk