Local Reviews
In October 2022, Howard B said about Mercure Dunkenhalgh Hotel & Spa
Having had a group booking in September met up with friends unable to attend at the time due to illness. Decided to eat at the hotel despite reservations concerning past experience. The good was very good and ghe service exceptional especially from Sar.13 who went out of her way to look after us efficiently and with good humour. Very pleasantly surprised all round.
Source: tripadvisor.co.uk
In October 2022, Steve said about Mercure Dunkenhalgh Hotel & Spa
Myself and my wife stayed here for the IRTE annual dinner, and there was a stand out member of staff called Joe who was great behind the bar in the evening and very courteous and friendly during breakfast.
Source: tripadvisor.co.uk
In November 2022, Hazel V said about Mercure Dunkenhalgh Hotel & Spa
From front of house, housekeeping, restaurant and spa, the staff were super helpful, genuinely friendly and went above and beyond to make our stay the best it could be. Clean, comfortable rooms, amazing personable service in the restaurant with excellent tasty food and choices. The spa is well kept, has everything you need and treatments, of which I had 3, were of a high standard. I wouldn’t hesitate to recommend. Reasonably priced. All were amazing, but a special thanks to Joseph (duty manager), Shailesh (restaurant) and Sam (spa). We thoroughly relaxed and rejuvenated on our 3 night stay and this was only made possible by the professionalism and genuine concern and kindness of the whole team. We were so happy with our peaceful retreat, that we will definitely be returning.
Source: tripadvisor.co.uk
In November 2022, Mikel said about Mercure Dunkenhalgh Hotel & Spa
Stayed in the hotel for four days at the end of October. Really good location and a nice welcome on arrival, which was a great start to my stay. Room was spacious, high cleaning standards, warm and quiet. Highlight of my stay was the team in bar/restaurant. Breakfast was great with plenty of options and the waiting staff were always very friendly (Joseph extremely helpful). Great atmosphere in the restaurant and the team were happy to assist with any enquires on the menu, great food! I would definitely book here for my next trip in the area.
Source: tripadvisor.co.uk
In November 2022, Susan P said about Mercure Dunkenhalgh Hotel & Spa
Just had a couple of nights at Mercure Blackburn Dunkenhalgh Hotel & Spa
We had the most amazing time.Literally every member of staff you passed or had direct contact with in the public areas,corridors,bars and restaurant spoke to us in a happy and welcoming manner.It was a wonderful atmosphere.We felt so relaxed and looked after.We were upgraded to the executive wing and the room was gorgeous.Yes it is an older property and there are a few little niggles but we will without a doubt be staying here again.The meals on both nights in the restaurant were delicious,and the self service breakfast was hot and tasty.Try this hotel you won’t be disappointed.x
We had the most amazing time.Literally every member of staff you passed or had direct contact with in the public areas,corridors,bars and restaurant spoke to us in a happy and welcoming manner.It was a wonderful atmosphere.We felt so relaxed and looked after.We were upgraded to the executive wing and the room was gorgeous.Yes it is an older property and there are a few little niggles but we will without a doubt be staying here again.The meals on both nights in the restaurant were delicious,and the self service breakfast was hot and tasty.Try this hotel you won’t be disappointed.x
Source: tripadvisor.co.uk
In November 2022, bluesloe said about Mercure Dunkenhalgh Hotel & Spa
There was an issue with the booking, no fault of theirs but Semoyal was splendid about it and turned the whole thing into a positive, I can't praise him highly enough. The room was lovely, excellent bed, pillows and bathroom, it even had a Nespresso machine. The spa exceeded expectations and we really enjoyed the sauna, steam, swimming, jacuzzi, and fluffy towels. The staff, without exception, were great, and very much entered into the spirit of All Hallows Eve. Both dinner and breakfast were very good - fairly straightforward cookery with good base ingredients, especially at breakfast where the sausages and bacon were better than is usual at some hotel chains. Lots of parking too. We had a grand time.
Source: tripadvisor.co.uk
In November 2022, Danielle said about Mercure Dunkenhalgh Hotel & Spa
Staff are lovely and accommodating to needs.
Sadly the ladies spa changing rooms are not very clean there is also a leak of some sort in one of the changing cubicles.
Our room 61 the lighting spot lights were intermittent, with a switch missing. In the bathroom a tile was also missing. The duvet also didn't fit the duvet cover
Water pressure in our room and spa showers were poor. We weren't able to have a shower in our room.
Sadly the ladies spa changing rooms are not very clean there is also a leak of some sort in one of the changing cubicles.
Our room 61 the lighting spot lights were intermittent, with a switch missing. In the bathroom a tile was also missing. The duvet also didn't fit the duvet cover
Water pressure in our room and spa showers were poor. We weren't able to have a shower in our room.
Source: tripadvisor.co.uk
In November 2022, Gemma L said about Mercure Dunkenhalgh Hotel & Spa
Spa facilities were excellent, treatments were also very good.
Hotel room clean and spacious, staff all courteous and attentive.
Good quality of food.
Only downside was it felt rushed in the restaurant, we had 3 course and it was done in an hour. This was at odds with the relaxed nature of our break.
Overall really enjoyed our stay.
P. S Teabags and milk lacked in room but will remember to bring own.
Hotel room clean and spacious, staff all courteous and attentive.
Good quality of food.
Only downside was it felt rushed in the restaurant, we had 3 course and it was done in an hour. This was at odds with the relaxed nature of our break.
Overall really enjoyed our stay.
P. S Teabags and milk lacked in room but will remember to bring own.
Source: tripadvisor.co.uk
In November 2022, alib said about Mercure Dunkenhalgh Hotel & Spa
Fantastic evening! Very well organised. Kevin Keegan, what a legend and Josh Daniels was hilarious. Lisa Simmons looked after us all evening providing a 5* star service. Dunkenhalgh was the perfect venue. Hope lots of money was raised for Cancer Research UK.
Source: tripadvisor.co.uk
In November 2022, BridieOhalloran said about Mercure Dunkenhalgh Hotel & Spa
Absolutely brilliant hotel - all staff are lovely and the an on the front desk Thursday 9th November evening was so lovely and helpful. Food good too but could do with a few more options in the evening. Gym is really good and check classes as the Aqua man is brilliant.
Source: tripadvisor.co.uk