Local Reviews
In July 2017, Snakesey said about Holiday Inn Preston
On arrival at this hotel, which took considerably longer than I first thought thanks to the Preston road network being laughable at best, I though the hotel looked decent. On arrival in my room, I thought similar, but was a wee bit disappointed at the decor being slightly 1990s. All pretty good so far.
The problem I have with this site however are the waiting staff. Of all the staff that dealt with, only the Asian lad and the bar man were of any use to me. The waitress in the evening seemed lost without her mobile phone and really couldn't care less and the breakfast staff truly were in a league of there own. Not only did the member of staff who asked for my room number unable to even wish me a good morning, but I had to return to him to request coffee as no one had been to my table to ask for the entire 15 minutes that I had been in the dining room.
As I said at the start of the review, the hotel looks nice enough, but a lick of paint doesn't cover up a massive need to customer service training.
The problem I have with this site however are the waiting staff. Of all the staff that dealt with, only the Asian lad and the bar man were of any use to me. The waitress in the evening seemed lost without her mobile phone and really couldn't care less and the breakfast staff truly were in a league of there own. Not only did the member of staff who asked for my room number unable to even wish me a good morning, but I had to return to him to request coffee as no one had been to my table to ask for the entire 15 minutes that I had been in the dining room.
As I said at the start of the review, the hotel looks nice enough, but a lick of paint doesn't cover up a massive need to customer service training.
Source: tripadvisor.co.uk
In August 2017, mikeyk64 said about Holiday Inn Preston
We arrived late evening. The small inadequate car park was full so we had to park into the adjacent multi storey which was being refurbished itself and didn't look the safest and signage within re payment disappointing but this however is beyond the hotels control. On checking in we were assured that the multi storey car park was safe and had 24 hour patrols.
Check in was without any issues and soon in our room. It itself was clean in not too bad condition however one of the smallest rooms I've stayed in. Better appointed than a premier inn but not as large.
Bed was comfy and the linen was not to bad either.
Breakfast next morning was decent enough too although I found the black pudding dried out by the heat lamps. Considering we were in Lancashire might of thought there may have been the traditional shaped pudding rather than the mass production slices. Horses for courses I suppose.
Certainly geared more for the business traveller and serves that purpose very well.
Check in was without any issues and soon in our room. It itself was clean in not too bad condition however one of the smallest rooms I've stayed in. Better appointed than a premier inn but not as large.
Bed was comfy and the linen was not to bad either.
Breakfast next morning was decent enough too although I found the black pudding dried out by the heat lamps. Considering we were in Lancashire might of thought there may have been the traditional shaped pudding rather than the mass production slices. Horses for courses I suppose.
Certainly geared more for the business traveller and serves that purpose very well.
Source: tripadvisor.co.uk
In August 2017, Malachy G said about Holiday Inn Preston
This hotel is preston central great location
Stay on the second floor there is a few reasons why
I'll let you find them out yourself
Nothing wrong with other parts of the hotel I'm not saying that it was easy for me that floor as smoker
The meet and greet was first glass I've stayed in five star hotels and I have not had a warmer welcome than the one I got from this hotel excellent front desk
Even sorted out my car parking as hotel car park was full
The disabled bay was empty and they allowed me to park my car there providing I could move it if needed .... it was not so I left the car there all the time
The room
Excellent really good and clean I was well impressed
The breakfast was outstanding a credit to the staff and the management who run this hotel
I was a very happy customer and yes I'm particular and I usually hunt out faults and I could but this hotel hits all my boxes for clean a good nights sleep in a clean bed
You will not go wrong staying here
The cost was £114 per night a bit expensive but you get what you pay for
Preston central and the above
Well done staff who by the way make the management look good who must support and guide the staff
Excellent
Stay on the second floor there is a few reasons why
I'll let you find them out yourself
Nothing wrong with other parts of the hotel I'm not saying that it was easy for me that floor as smoker
The meet and greet was first glass I've stayed in five star hotels and I have not had a warmer welcome than the one I got from this hotel excellent front desk
Even sorted out my car parking as hotel car park was full
The disabled bay was empty and they allowed me to park my car there providing I could move it if needed .... it was not so I left the car there all the time
The room
Excellent really good and clean I was well impressed
The breakfast was outstanding a credit to the staff and the management who run this hotel
I was a very happy customer and yes I'm particular and I usually hunt out faults and I could but this hotel hits all my boxes for clean a good nights sleep in a clean bed
You will not go wrong staying here
The cost was £114 per night a bit expensive but you get what you pay for
Preston central and the above
Well done staff who by the way make the management look good who must support and guide the staff
Excellent
Source: tripadvisor.co.uk
In August 2025, Denise D said about Mercure Bolton Georgian House Hotel
The hotel is really lovely and clean, at the bar area was very nice, Irene who looked after us was very helpful and very pleasant she went above and beyond for us
Source: tripadvisor.co.uk
In August 2025, Brimsy666 said about Mercure Bolton Georgian House Hotel
Had the most fabulous stay, we booked a few rooms. The hotel has great staff, tasty food, very clean and a very good location. Irene & Julie were especially helpful, nothing was too much trouble. Well done to all the team, Zoe in sales was great too.
Source: tripadvisor.co.uk
In August 2025, JP Lond said about Mercure Bolton Georgian House Hotel
I'm here teaching an Advanced Life Support Course over the weekend.
The facilities & food are excellent.
The coffee/drinks and cookies are great.
We are very comfortable here.
My special mention to the charming Irene at the bar for the diet coke
supply.
Many thanks from me and my colleagues.
The facilities & food are excellent.
The coffee/drinks and cookies are great.
We are very comfortable here.
My special mention to the charming Irene at the bar for the diet coke
supply.
Many thanks from me and my colleagues.
Source: tripadvisor.co.uk
In August 2025, Lynn said about Mercure Bolton Georgian House Hotel
Visited for a family party locally and this was the perfect base. Very welcoming staff, especially Irene who gave us all the information about local area and services. Very helpful and nothing was too much trouble for her; she is definitely an asset to the hotel! Would definitely come back and stay again.
Source: tripadvisor.co.uk
In August 2025, Steve A said about Mercure Bolton Georgian House Hotel
Stopped in for a business meeting, received free access to WiFi and great service from Irene who served us our coffee and biscuits. Very attentive.
Source: tripadvisor.co.uk
In August 2025, Imaroma57 said about Mercure Bolton Georgian House Hotel
Myself and partner went here for an afternoon tea. I'm a vegetarian and found the usual egg and cheese sandwiches a bit boring but to be fair, they were tasty. Maybe something more imaginative would be nice. The scones and cakes were lovely and we were given a box for the food we weren't able to eat. Irene, our waitress was wonderful. Very chatty and nothing was too much trouble for her. Irene also told us about events that are on at the hotel. We only live down the road from there and we were unaware of these things. We'll definitely go in for a coffee and sandwich when we can. Thank you, Irene 😊.
Source: tripadvisor.co.uk
In August 2025, David W said about Mercure Bolton Georgian House Hotel
Hotel staff friendly,Breakfast was decent for a buffet and food was warm.Bar area is ok.The issue here are the rooms.Original room had windows that didn't shut properly due to latches being broke and then the replacement room which looked like a upgraded room also has windows that were faulty.They closed but had small gaps at the bottom.Bathroom needed to be refurbished.No sockets by bed.Although the room and hotel appeared very clean.You can hear some traffic noise but that is likely due to the windows.
Source: tripadvisor.co.uk