Local Reviews
In December 2025, Ashley H said about Mercure Dunkenhalgh Hotel & Spa
Enjoyed a lovely festive meal in the restaurant with friends. Staff were very welcoming, attentive and food was delicious
Source: tripadvisor.co.uk
In December 2025, noh k said about Mercure Dunkenhalgh Hotel & Spa
Absolutely amazing? the staff were incredibly friendly and efficient., the room was spacious and spotless .I like the huge TV and comfortable beds, and the breakfast buffet is great. Truly wonderful stay !
Source: tripadvisor.co.uk
In December 2025, Mike S said about Mercure Dunkenhalgh Hotel & Spa
Came here for Christmas day with the family
The place is lovely
The food was excellent well done to the chefs
The service was excellent
They made ise feel welcome from start to finish
Thank you all for a great Christmas day
The place is lovely
The food was excellent well done to the chefs
The service was excellent
They made ise feel welcome from start to finish
Thank you all for a great Christmas day
Source: tripadvisor.co.uk
In December 2025, Susan N said about Mercure Dunkenhalgh Hotel & Spa
Had an amazing stay on christmas Eve 25 at this hotel
Staff are warm friendly and welcoming
Rooms and bedding are spotless
FOOD AND RESTAURANT is the best ever served by professional waiters
THE BAR is well stocked with a fantastic choice of drinks
You won't be dissapointed if you book this hotel
The hotel was so busy with coach parties but not once did I see staff with out smiles and being pleasant all the time to guests they had all given up there family christmas to make it special for the hotel guests
Amazing staff in an Amazing hotel
Staff are warm friendly and welcoming
Rooms and bedding are spotless
FOOD AND RESTAURANT is the best ever served by professional waiters
THE BAR is well stocked with a fantastic choice of drinks
You won't be dissapointed if you book this hotel
The hotel was so busy with coach parties but not once did I see staff with out smiles and being pleasant all the time to guests they had all given up there family christmas to make it special for the hotel guests
Amazing staff in an Amazing hotel
Source: tripadvisor.co.uk
In December 2025, Leigh Bovingdon said about Mercure Dunkenhalgh Hotel & Spa
Came here for Christmas dinner with my family and from start to finish it was a wonderful experience. The food was delicious and plenty leaving us all with full stomachs.
The staff couldn’t do enough for you especially Danielle who really made our Christmas meal special. Roll on next year.
The staff couldn’t do enough for you especially Danielle who really made our Christmas meal special. Roll on next year.
Source: tripadvisor.co.uk
In December 2025, jacquiblackburnUK said about Mercure Dunkenhalgh Hotel & Spa
Do you know I came to the Dunkenhalgh in order to do my own thing christmas and boxing days. Christmas day was made better by family, and friends.
However the room is amazing nice big room, a very very comfy bed. Room and time enough to have a few moments. A comfy lounge with music in the background, just loud enough for you to talk and hear. But this review isn't really about the furnishings really it's about some amazing staff, who helped me so much. Their kindness just overwhelmed me. Never have I been looked after like they looked after me. All without them knowing what I was there for.
The fish and chips that was not really on the menu but still done by Jack the newish chef. The scone jam and cream just made my day. Thankyou. The bar area which is where I spent my day was looked after by Jude, (Bar) Mia, and Sofia. They all gave me table service because they noticed I was struggling. Not just for me but for anyone they gave 100%.whom ever recruited them well done. Plesent, curtious, kind, but above all made my stay at the Dunkenhalgh far more than it could have been. Thank you so much to all of you I loved my stay. I will be back. Dunkenhalgh what a great place.
However the room is amazing nice big room, a very very comfy bed. Room and time enough to have a few moments. A comfy lounge with music in the background, just loud enough for you to talk and hear. But this review isn't really about the furnishings really it's about some amazing staff, who helped me so much. Their kindness just overwhelmed me. Never have I been looked after like they looked after me. All without them knowing what I was there for.
The fish and chips that was not really on the menu but still done by Jack the newish chef. The scone jam and cream just made my day. Thankyou. The bar area which is where I spent my day was looked after by Jude, (Bar) Mia, and Sofia. They all gave me table service because they noticed I was struggling. Not just for me but for anyone they gave 100%.whom ever recruited them well done. Plesent, curtious, kind, but above all made my stay at the Dunkenhalgh far more than it could have been. Thank you so much to all of you I loved my stay. I will be back. Dunkenhalgh what a great place.
Source: tripadvisor.co.uk
In December 2025, Elli Kiely said about Mercure Dunkenhalgh Hotel & Spa
The room was nice. The massage was nice but that’s all I really have to say on the positives. The bar area is understaffed so takes a long time to get a drink or food. I booked through spa breaks to get a deal which included £30 per head in the evening restaurant, I bought lunch from the bar & lounge menu at lunch time which was quite nice food. However, when we got to the restaurant, we weren’t told earlier on but it was the same menu as the bar menu we had earlier. They advised the normal evening menu was not on but we still had £30 per head to spend. We didn’t want to try anything else on the lunch menu, therefore ordered a bottle of wine so we didn’t waste the whole £60 and decided to go somewhere else. They then advised the £30 per head was only for food. This was not advised earlier. I was slightly frustrated as if we were made aware the menu would be the same as the bar menu, we could’ve made the decision earlier or the £60 could’ve contributed towards lunch. It’s not the best selection for a nice evening meal.
The breakfast was quite good and there was a good selection.
The general area could do with a bit of upkeep
The breakfast was quite good and there was a good selection.
The general area could do with a bit of upkeep
Source: tripadvisor.co.uk
In January 2026, henry a said about Mercure Dunkenhalgh Hotel & Spa
We are here for New Year’s Eve , and all I can say is exceptional.
The restaurant NYE gala dinner was superb , 3 course set such a reasonable price . The Beef wellington was superb and the chef was such a lovely guy .
Room was modern and specious in the executive wing and very clean . The hotel is in need of some renovation outside but what makes the hotel is the excellent staff .
Thoroughly recommend and we will be back .
The restaurant NYE gala dinner was superb , 3 course set such a reasonable price . The Beef wellington was superb and the chef was such a lovely guy .
Room was modern and specious in the executive wing and very clean . The hotel is in need of some renovation outside but what makes the hotel is the excellent staff .
Thoroughly recommend and we will be back .
Source: tripadvisor.co.uk
In January 2026, Mark W said about Mercure Dunkenhalgh Hotel & Spa
We stayed as part of a long new year eve break
The rooms and corridors can feel cold
The staff were outstanding and friendly
Food was very good quality
Lots off space in the rooms
We would stay again
The rooms and corridors can feel cold
The staff were outstanding and friendly
Food was very good quality
Lots off space in the rooms
We would stay again
Source: tripadvisor.co.uk
In January 2026, Hayley A said about Mercure Dunkenhalgh Hotel & Spa
We really enjoyed our visit to the Spa here.
From the moment we rolled up to the property it looked fabulous. We didn't stay at the hotel but got a pleasant greetings from the receptionist who was helpful in guiding us to the spa. The hotel looked lovely.
In the spa, the receptionist greeted us and asked us to take a seat. They brought a welcome drink which was a nice touch. We were provided the usual forms and provided with robe, towel and slippers.
I didn't think slippers were included so was pleasantly surprised. They showed us around and all looked clean and lovely.
There are lockers (you don't need money for these), shower, shampoo and body wash, hairdryers etc.
There weren't an awful lot of day beds around the pool, so I imagine on busy days this would be an issue. We went mid week so it was easy to get sun loungers, however, there are no cushions on them, so that one reason why I gave it 4 instead of 5 stars, sometimes it's the little things that make a big difference.
The pool was a little cold but once you start swimming lengths it's fine... however, at a spa you definitely want a lovely warm pool to dip in and chill out in but it was too cold to relax in.
There is a sauna (which was fine in the morning but wasn't very hot later in the day), a steam room, an aromatherapy steam room and a zen room.
My spa treatment was at 10am. I got there early and the spa was locked up. A lady came down the stairs and said I can come back just before 10. I did. But I was sat waiting with a few other people whilst the spa staff were still rushing around getting set up. This is another reason I gave it 4 stars. I like a spa to be a chilled atmosphere from the moment you walk in. Seeing people rushing around didn't feel very relaxing, so I think they need to get organised in there well in advance to customers attending the 10am treatments.
The treatment itself was lovely, I chose the salt and oil full body treatment. I think next time I would choose a different treatment though as not enough time spent on my back.
The afternoon tea was lovely with a birthday banner on the table.
I couldn't fault the staff or look of the spa.
It just needs a couple of tweaks to make the place perfect
From the moment we rolled up to the property it looked fabulous. We didn't stay at the hotel but got a pleasant greetings from the receptionist who was helpful in guiding us to the spa. The hotel looked lovely.
In the spa, the receptionist greeted us and asked us to take a seat. They brought a welcome drink which was a nice touch. We were provided the usual forms and provided with robe, towel and slippers.
I didn't think slippers were included so was pleasantly surprised. They showed us around and all looked clean and lovely.
There are lockers (you don't need money for these), shower, shampoo and body wash, hairdryers etc.
There weren't an awful lot of day beds around the pool, so I imagine on busy days this would be an issue. We went mid week so it was easy to get sun loungers, however, there are no cushions on them, so that one reason why I gave it 4 instead of 5 stars, sometimes it's the little things that make a big difference.
The pool was a little cold but once you start swimming lengths it's fine... however, at a spa you definitely want a lovely warm pool to dip in and chill out in but it was too cold to relax in.
There is a sauna (which was fine in the morning but wasn't very hot later in the day), a steam room, an aromatherapy steam room and a zen room.
My spa treatment was at 10am. I got there early and the spa was locked up. A lady came down the stairs and said I can come back just before 10. I did. But I was sat waiting with a few other people whilst the spa staff were still rushing around getting set up. This is another reason I gave it 4 stars. I like a spa to be a chilled atmosphere from the moment you walk in. Seeing people rushing around didn't feel very relaxing, so I think they need to get organised in there well in advance to customers attending the 10am treatments.
The treatment itself was lovely, I chose the salt and oil full body treatment. I think next time I would choose a different treatment though as not enough time spent on my back.
The afternoon tea was lovely with a birthday banner on the table.
I couldn't fault the staff or look of the spa.
It just needs a couple of tweaks to make the place perfect
Source: tripadvisor.co.uk