Local Reviews
In January 2019, Courtney Knipe said about Mercure Bolton Georgian House Hotel
Standard hotel nothing to note particularly special. Very thin door so hope you don't get a load of kids stay at the same time like I did. They were making a lot of noise in the hallway. Other than that the room was clean and tidy. From other collegues rooms can be a bit hit or miss on how modern the decor is. For me the bathroom was a bit dated.
Source: google.com
In January 2022, carol o'conor said about Mercure Bolton Georgian House Hotel
stayed here overnight on 2nd sept. 2 coaches checked in. had to give order for dinner starter and sweet while we queued to check in. room ok, dated, I was on floor 2 . the windows were dorma, couldnt open them and they were really dirty. dinner took 2 hours because starters dished out, then had to have meal buffet style, queueing for ever then sweet finally arrived then coffee. afterwards there wasnt room in reception for all of us to sit so had to go to room. breakfast was buffet style again and was lukewarm. it could be a nice hotel if money was spent on it, even some entertainment on. it was a bit soulless.
Source: google.com
In October 2023, kelly kays said about Mercure Bolton Georgian House Hotel
Food and service from staff was great.
Source: google.com
In January 2022, Patricia Ruane said about Mercure Bolton Georgian House Hotel
Great place, evening food great, bar service was excellent the two behind the bar were friendly. The lady at reception was lovely told us everything we needed to know. Breakfast was great all really welcoming
Source: google.com
In January 2019, Gillian Sunderland said about Mercure Bolton Georgian House Hotel
Stayed on the 13th July 2018. Greeted by very friendly Reception Staff. Our room plain and simple, very clean. The bed was one of the most comfortable hotel beds. Staff in the bar area was extremely friendly and helpful. The Hotel Manager arranged a taxi and escorted us to the taxi ensuring we were safe. Night staff were very friendly and managed the hotel professionally, under pressure of the bar area being very busy. He ensured everyone was happy and also cared for a resident who had returned with an injury to his ankle. I would definitely use this hotel again and stay to use the spa facilities, which we did not have time to explore. I highly recommend Bolton Georgian House, five star customer service.
Source: google.com
In January 2021, Spurii said about Mercure Bolton Georgian House Hotel
Dear all,
My wife and I had been let down last minute by a dreadful couple at our local Golf Couse Venue in Bolton. Left totally devastate and with less than a week to go before the big day I was frantically searching for an alternative or face postponing our wedding day.
By some Miracle ‘Nadine & Bronwen’ from the Mercure - Bolton Georgian House Hotel in Blackrod heard of our situation and offered to help, and invited us over to view the hotel venue. I cannot begin to describe the surprise and sheer delight on her face, as the love of my life was greeted by the management and staff as she was shown around the establishment as if she was a princess; they knew exactly how important this was to her!
From the moment we walked in the Management treated us like royalty! I am not joking; every single member of staff had smiles on their faces, which in turn made us feel warm, happy and very welcome. Thank you Lewis!
One of the first things you notice is just how clean and fresh the establishment is, and you find yourself impulsively marvelling around the place as your eyes soak up the sparkling clean ambience; it was a truly delightful feeling.
It is worth noting that, parking for a great number of vehicles is not a problem as they have a massive car park which is clearly marked-out, well lit and based on the grounds.
As we were still waiting for a full refund from the Golfing Club Owners, this beautiful venue was slightly out our budget. However, Bronwen’s kindness and generosity didn’t stop there, and she bent over backwards to help keep costs down and made it happen. For example, the hotel management threw in accommodation booking us in for an overnight complimentary stay and also added the reduced event rate inclusive of full English breakfast for two and use of their Leisure club. they even had a pool, sauna and steam-room! we were absolutely blown away by this.
you got so much more for your money and the service provided was phenomenal. There was also a lovely lady called ‘Irene’ who was like a ‘fairy godmother’ to my wife; and fixed her dress, brought her cups of tea and made her feel special throughout the entire stay.
All the staff were just brilliant, very welcoming, warm, friendly and just so pleasant with us. This really made us feel more relaxed. It was so reassuring, and we knew it was going to be such a wonderful wedding day knowing that we had Bronwen, Nadine and the team behind us. My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
The hotel also provided us was the services of a venue dresser called ‘Julie’. This lady clearly went above and beyond to make our experience especially romantic; In our opinion she is a star! Highly talented and her professionalism is outstanding. Julie’s attention to detail and abilities would easily rival (if not surpass) that of some of these personality event dressers. Her attitude, appearance and style is exceptional. The Venue owners would be very wise to keep this girl!
The room had a private bar and the Bar Manager ‘Chris’ and waiters were simply beautiful people; well dressed, very smart and exceptionally well mannered. lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away.
The bar was perfect! You are not kept waiting around; the food, drinks and service was right there when you wanted it. The prices were very reasonable and what I would expect to pay for such an amazing and quality experience.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!!”
We would like to say to Bronwen and all of her amazing team: ‘THANK YOU!’ for making our special wedding day possible, we had the time of our lives and will always cherish the happy memories we made here at the - Mercure - Bolton Georgian House Hotel.
My wife and I had been let down last minute by a dreadful couple at our local Golf Couse Venue in Bolton. Left totally devastate and with less than a week to go before the big day I was frantically searching for an alternative or face postponing our wedding day.
By some Miracle ‘Nadine & Bronwen’ from the Mercure - Bolton Georgian House Hotel in Blackrod heard of our situation and offered to help, and invited us over to view the hotel venue. I cannot begin to describe the surprise and sheer delight on her face, as the love of my life was greeted by the management and staff as she was shown around the establishment as if she was a princess; they knew exactly how important this was to her!
From the moment we walked in the Management treated us like royalty! I am not joking; every single member of staff had smiles on their faces, which in turn made us feel warm, happy and very welcome. Thank you Lewis!
One of the first things you notice is just how clean and fresh the establishment is, and you find yourself impulsively marvelling around the place as your eyes soak up the sparkling clean ambience; it was a truly delightful feeling.
It is worth noting that, parking for a great number of vehicles is not a problem as they have a massive car park which is clearly marked-out, well lit and based on the grounds.
As we were still waiting for a full refund from the Golfing Club Owners, this beautiful venue was slightly out our budget. However, Bronwen’s kindness and generosity didn’t stop there, and she bent over backwards to help keep costs down and made it happen. For example, the hotel management threw in accommodation booking us in for an overnight complimentary stay and also added the reduced event rate inclusive of full English breakfast for two and use of their Leisure club. they even had a pool, sauna and steam-room! we were absolutely blown away by this.
you got so much more for your money and the service provided was phenomenal. There was also a lovely lady called ‘Irene’ who was like a ‘fairy godmother’ to my wife; and fixed her dress, brought her cups of tea and made her feel special throughout the entire stay.
All the staff were just brilliant, very welcoming, warm, friendly and just so pleasant with us. This really made us feel more relaxed. It was so reassuring, and we knew it was going to be such a wonderful wedding day knowing that we had Bronwen, Nadine and the team behind us. My wife was buzzing with excitement and still keeps talking about how beautiful our time was at this venue to this day.
The hotel also provided us was the services of a venue dresser called ‘Julie’. This lady clearly went above and beyond to make our experience especially romantic; In our opinion she is a star! Highly talented and her professionalism is outstanding. Julie’s attention to detail and abilities would easily rival (if not surpass) that of some of these personality event dressers. Her attitude, appearance and style is exceptional. The Venue owners would be very wise to keep this girl!
The room had a private bar and the Bar Manager ‘Chris’ and waiters were simply beautiful people; well dressed, very smart and exceptionally well mannered. lighting was perfect, the music was at comfortable level and the ambience and dancefloor simply blew us away.
The bar was perfect! You are not kept waiting around; the food, drinks and service was right there when you wanted it. The prices were very reasonable and what I would expect to pay for such an amazing and quality experience.
“TO AN PERSPECTIVE WEDDING COUPLE PLANNING ON BOOKING HERE: WHAT ARE YOU WAITING FOR!? THIS IS REALLY IS THE VENUE YOU HAVE BEEN LOOKING FOR!!”
We would like to say to Bronwen and all of her amazing team: ‘THANK YOU!’ for making our special wedding day possible, we had the time of our lives and will always cherish the happy memories we made here at the - Mercure - Bolton Georgian House Hotel.
Source: google.com
In January 2022, Hollie Jackson said about Mercure Bolton Georgian House Hotel
Great service, lovely staff. Rooms are so outdated and a little creepy, but the bed was super comfortable for me! The bath was also great.
Source: google.com
In January 2018, Victoria S said about Mercure Bolton Georgian House Hotel
Attended with work for two day training. Great venue, easy to find, just off the M61 but feels rural. Good parking, no charge and if park at the back there's a back entrance to the hotel, which also leads to Reception.
Ideal function room, good size, well laid out, with a smaller room attached as break out for drinks/ food. That space was small - some had to sit back in the main room to eat as there wasn't enough room but not a problem. First day lunch was great, lots of choice for meat and non meat eaters - both days we had fantastic home made cakes/ cookies on arrival and at breaks. Day 2 lunch was poor though, completely different standard and as a veggie all I could have were two dry cheese sandwiches, so filled up on cookies.
Dropped a star because of that lunch.
I'd return here for the venue and home made cakes/cookies though 😂
Ideal function room, good size, well laid out, with a smaller room attached as break out for drinks/ food. That space was small - some had to sit back in the main room to eat as there wasn't enough room but not a problem. First day lunch was great, lots of choice for meat and non meat eaters - both days we had fantastic home made cakes/ cookies on arrival and at breaks. Day 2 lunch was poor though, completely different standard and as a veggie all I could have were two dry cheese sandwiches, so filled up on cookies.
Dropped a star because of that lunch.
I'd return here for the venue and home made cakes/cookies though 😂
Source: google.com
In June 2023, Michael Brooks said about Mercure Bolton Georgian House Hotel
The staff were very friendly and helpful to all our needs
Source: google.com
In January 2020, Gov Mandora said about Mercure Bolton Georgian House Hotel
This was not a good experience. Booked 2 rooms on a 2 night with dinner package. Arrived on first night to find only 1 room was showing and only one single room was available. This was after numerous emails and telephone calls to confirm booking and arrangements. I showed the receptionist (Ashley) my booking for 2 double rooms close together. One should be accessible room for my elderly parents. Manager called and was initially offered a rain damaged room that manager deemed fit. I stood my ground for an accessible room as booked. I was then offered one with manager authorisation. Rooms still on different floors and opposite parts of the hotel. Not what we had booked but nothing else was available. I accepted this grudgingly as it was now 10.00pm and we were all tired after a 3 hour drive. Both rooms were poorly maintained (missing selves, stained carpets, poor grouting) and had request towels as well!
Breakfast was a steady affair. All the usual suspects - cereals, fruit, crossiants, juices, help yourself coffee and a selection of hot fayre but no hash browns or potato dish?
Did not use pool or spa.
Dinner went from OK to bad to worse. Ordered food at bar to be told that they had run out of hummus at 8.00pm on a Wednesday night? Ordered starters and mains. They had also run out of Becks Blue and there was no other alternative. The coke draught machine as not working either. The starters came after a short wait. Nice soup and garlic bread. We waited for our mains and waited some more and dishes were not cleared either for 30 minutes. In the end I went to bar and told then our mains had not come. Barmen asked which had not come? I said all of them and he rang kitchen and told me that they would be 'fast-tracked'. I got the feeling they had forgotten about us. They arrived 10 minutes latter. Burger and chip was good. My pasta was warm on the outside and stone cold in the middle. I think it had been microwaved badly. The server noticed that I'd left my pasta and asked if everything was alright. I explained the pasta was cold. He offered to warm it and a free drink. I declined and ordered dessert - sticky pudding which was the best thing we had that night.
Check-out was quick but no real apologies offered for the booking/room issues we had encountered.
Would not recommend unless you are desperate or check booking in advance and get in writing.
Breakfast was a steady affair. All the usual suspects - cereals, fruit, crossiants, juices, help yourself coffee and a selection of hot fayre but no hash browns or potato dish?
Did not use pool or spa.
Dinner went from OK to bad to worse. Ordered food at bar to be told that they had run out of hummus at 8.00pm on a Wednesday night? Ordered starters and mains. They had also run out of Becks Blue and there was no other alternative. The coke draught machine as not working either. The starters came after a short wait. Nice soup and garlic bread. We waited for our mains and waited some more and dishes were not cleared either for 30 minutes. In the end I went to bar and told then our mains had not come. Barmen asked which had not come? I said all of them and he rang kitchen and told me that they would be 'fast-tracked'. I got the feeling they had forgotten about us. They arrived 10 minutes latter. Burger and chip was good. My pasta was warm on the outside and stone cold in the middle. I think it had been microwaved badly. The server noticed that I'd left my pasta and asked if everything was alright. I explained the pasta was cold. He offered to warm it and a free drink. I declined and ordered dessert - sticky pudding which was the best thing we had that night.
Check-out was quick but no real apologies offered for the booking/room issues we had encountered.
Would not recommend unless you are desperate or check booking in advance and get in writing.
Source: google.com