Local Reviews
In April 2023, Nicholas Ray said about The Last Drop Village Hotel & Spa
Service was top notch, exec room had a good capacity for four of us but the fourth 'camp bed' was rickety and noisy with the occupant struggling to get comfortable and the creaking of the metal ended up waking everyone when they tossed and turned. The whole place is in need of a lick of paint and some refreshing... It was enjoyable and the food in the main restaurant excellent but the new housing estate isn't shown on any of the advertising so was a bit of a shock on arrival and also viewing the car park and housing estate from the outside thermal pool wasn't the most pleasant..
Source: google.com
In November 2023, Sally Keeton said about The Last Drop Village Hotel & Spa
We stayed for a wedding nearby. Really enjoyed the pool and spa .
Source: google.com
In June 2023, Geoff Hirst said about The Last Drop Village Hotel & Spa
To be honest disappointed really. I have experienced hotels all over the world, and I have never had to put money on account in order to charge to my room. Given the choice probably stay somewhere else.
Source: google.com
In March 2023, Barbi Clarkson said about The Last Drop Village Hotel & Spa
My two sisters and I booked a spa day, as a birthday treat.
We chose the “be restful” treatment, ~ back massage and express facial.
I can’t fault anything, the whole experience was lovely, Maria, in particular was fantastic, such a lovely young lady, and a wonderful masseur. The whole day was super, the afternoon tea, totally delicious! Just one tiny gripe, my two sisters would have appreciated a private area for undressing!
the staff were very accommodating and friendly.
We chose the “be restful” treatment, ~ back massage and express facial.
I can’t fault anything, the whole experience was lovely, Maria, in particular was fantastic, such a lovely young lady, and a wonderful masseur. The whole day was super, the afternoon tea, totally delicious! Just one tiny gripe, my two sisters would have appreciated a private area for undressing!
the staff were very accommodating and friendly.
Source: google.com
In April 2023, Charlie Richards said about The Last Drop Village Hotel & Spa
Excellent all round. I’ve been staying here weekly for a few years now and it keeps getting better. The food and drink and facilities are great but what really makes this hotel is the staff and service. Special mentions to Lauren and Leanne on reservations and Regan and the team on front desk. Keep up the great work guys. I’ll be back next week!
Source: google.com
In July 2023, Ify Onyek said about The Last Drop Village Hotel & Spa
Surprisingly nice hotel. Didn't use the spa, so I can't comment, but the rooms were roomy and comfortable, and the breakfast was pretty decent.
Source: google.com
In April 2023, Martin Leach said about The Last Drop Village Hotel & Spa
I stayed overnight as I was attending an event there. Firstly, the staff were really helpful and friendly, with no issues there. I stayed in one of the older rooms and it wasn't the best hotel room I've been in. Probably due a refurbishment, to be honest. Lots of loose threads around the borders of the carpets, patches of black mould on the sealant in the bathroom, stained toilet bowl ( due to age rather than lack of cleaning), ill-fitting shower screen resulting in large puddles of water on the bathroom floor. There were three radiators in the room, but only one worked, (two were missing the thermostatic vavle). The bathroom lock had at some point been broken off from the door and was glued into place (probably needs a new door, to be honest). There was no handset for the (very small) TV.
On the good side the room and bed were very large, lots of very hot water, very quiet and I got a good night's sleep.
We had a meal in the restaurant which was good, I'm vegetarian and there wasn't a fantastic choice but I managed to find something.
Public areas were clean and comfortable.
Overall, it was adequate for one night's stay, but I won't be returning.
On the good side the room and bed were very large, lots of very hot water, very quiet and I got a good night's sleep.
We had a meal in the restaurant which was good, I'm vegetarian and there wasn't a fantastic choice but I managed to find something.
Public areas were clean and comfortable.
Overall, it was adequate for one night's stay, but I won't be returning.
Source: google.com
In September 2023, Joanne Glenn said about The Last Drop Village Hotel & Spa
The only negative is couple's being far to intimate in the SPA area. Sorry but don't want to be looking at tonsil tennis 😕
Source: google.com
In October 2023, Gareth H said about The Last Drop Village Hotel & Spa
Updating Our Review:
So originally we left a pretty bad review as our experience wasn't great. However I would just like to say that the management reached out to us to discuss our issues and what had gone wrong. They offered for us to return to give them the opportunity to show us that they had taken on some of the feedback. I have to say that this second visit was a completely different experience. It was obvious that the management had taken on board all of the comments from us and other guests over the last few weeks between our visits and completely changed the vibe.
Credit where credit is due
Thankyou
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Sorry to have to leave a review online normally allow the business to discuss personally but have to say that we were really disappointed with our stay, bookings were disorganised and missed off, changes to booking were made by the hotel the day before we were expecting to arrive. Tried to reach out to the management privately after a few issues with our stay to discuss further but both the Manager and the director have failed to reply to us which I think is a shame.
Have to say that customer service is not their strong point and we won't be coming back again.
So originally we left a pretty bad review as our experience wasn't great. However I would just like to say that the management reached out to us to discuss our issues and what had gone wrong. They offered for us to return to give them the opportunity to show us that they had taken on some of the feedback. I have to say that this second visit was a completely different experience. It was obvious that the management had taken on board all of the comments from us and other guests over the last few weeks between our visits and completely changed the vibe.
Credit where credit is due
Thankyou
-----------------------------------------
Sorry to have to leave a review online normally allow the business to discuss personally but have to say that we were really disappointed with our stay, bookings were disorganised and missed off, changes to booking were made by the hotel the day before we were expecting to arrive. Tried to reach out to the management privately after a few issues with our stay to discuss further but both the Manager and the director have failed to reply to us which I think is a shame.
Have to say that customer service is not their strong point and we won't be coming back again.
Source: google.com
In May 2023, worya J said about The Last Drop Village Hotel & Spa
Lovely stay at the hotel. Very reasonable pricing, has a cute village feel and the spa (saunas, hot outdoor baths, swimming pool) was far better then expected. Good base to explore the local countryside as well.
Source: google.com