Local Reviews
In January 2023, Phillip F said about Mercure Dunkenhalgh Hotel & Spa
We upgraded to an executive room which was as far away from the main facilities and entailed a fair walk, part of this walk was outside (under cover but exposed). There was no offer of assistance with our case. The options on the deal menu were not very good. My wife's chicken burger was over cooked and was impossible to eat, she did tell the waitress but no apology or alternative offered.
The room was a good size and comfortable. The sink had a leak and a light out in the bathroom. The tiled floor had an extensive crack in it. There was a big stain on the carpet.
There was nobody at the bar to serve and I had to wait about 10 minutes.
Breakfast was a disappointment, cold plates and luke warm food.
The room was a good size and comfortable. The sink had a leak and a light out in the bathroom. The tiled floor had an extensive crack in it. There was a big stain on the carpet.
There was nobody at the bar to serve and I had to wait about 10 minutes.
Breakfast was a disappointment, cold plates and luke warm food.
Source: google.com
In January 2023, Prakash Shanthenu said about Mercure Dunkenhalgh Hotel & Spa
Nice and comfortable stay. Clean rooms, luxury interiors and very comfy beds. Facilities within the hotel were excellent as well. Highly recommend!
Source: google.com
In January 2023, Bill Wright said about Mercure Dunkenhalgh Hotel & Spa
Very polite check in. Got upgraded room which was very nice
Had a chill in the pool then an excellent meal at night.
Had a chill in the pool then an excellent meal at night.
Source: google.com
In January 2023, Joanne Wilson said about Mercure Dunkenhalgh Hotel & Spa
Lovely stay here but whole building was far too warm and there was a ridiculous walk from our room in the far vorner to the restaurant at the other end. Beautiful location, clean and welcoming. Spa was nice but disappointed that there were no therapists to offer us treatments.
Source: google.com
In January 2023, Your Food For Mood said about Mercure Dunkenhalgh Hotel & Spa
Good location, close to motorway, easy to find. Stuff was very friendly, room was spotless clean. Food in the restaurant tasted good, wide selection of alcohol in the bar. Spa facilities nice as well including : pool, steam rooms, sauna, jacuzzi. We came here to spend my husbands birthday, overall very satisfied. definitely recommend, and looking forwards to come back.
Source: google.com
In January 2023, Tracey Cross said about Mercure Dunkenhalgh Hotel & Spa
Good service.
Spa treatments were excellent and so was the older lady on spa reception. She was extremely helpful and attentive.
Spa treatments were excellent and so was the older lady on spa reception. She was extremely helpful and attentive.
Source: google.com
In January 2023, John Bentley said about Mercure Dunkenhalgh Hotel & Spa
Great venue. Staff are wonderful and the service was good.
Great food comfy rooms and bar area.
Great food comfy rooms and bar area.
Source: google.com
In January 2023, Kay Stockdale said about Mercure Dunkenhalgh Hotel & Spa
Although our room was upgraded on arrival, unfortunately a double bed was within the room when twin was booked. The receptionist was very quick to find a further room, however one of the Queen beds within was uncomfortable down to the mattress as it felt like the springs were coming through which ultimately led to not having a good night's rest. The food on offer was beautiful for the evening meal, yet felt the breakfast buffet although plentiful, could have been warmer. The staff throughout our visit were pleasant and polite and acknowledged our comments with genuine concern. The spa, although not directly under the hotel, we commented upon the pool being cool, the changing rooms were cold and the spinner for costumes out of order. No robes or slippers were supplied even when part of the package. However the treatment area was lovely with a varied rooms available and plenty of space to enjoy.
Source: google.com
In January 2023, Pedro Leal Campillo said about Mercure Dunkenhalgh Hotel & Spa
Estar en un edificio con 700 años de antigüedad tiene su encanto. Bien restaurado y con todos los servicios. Tiene un spa y gimnasio bastante bueno. El restaurante bien, con típica comida inglesa. Bien servicio y personal muy atento.
Source: google.com
In January 2023, Chey Hector said about Mercure Dunkenhalgh Hotel & Spa
Lovely overnight stay for our anniversary. Great food and even a room upgrade! We had back massages also and they were very relaxing. Would stay here again!
Source: google.com