Local Reviews
In January 2023, Clare C said about The Last Drop Village Hotel & Spa
The evening meal included in our allowance was delicious and breakfast was nice. A buffet but plenty of choice.
Just a shame the ignorant people next door were smoking and our room absolutely stank. We did report it and they did take it seriously but we didn't hear them come and speak to them which they should have done. I know the action is out of the hotela control but they could have followed up a little better.
The duty manager Regan was superb. She is a credit to that hotel. Massage was lovely as was the spa facilities. Nice and clean. But the thermal pool was insanely busy. Was like human soup. Luckily we got in there just as access was allowed so managed to enjoy it before it got so busy.
I would go back as I think the package is very good value.
Just a shame the ignorant people next door were smoking and our room absolutely stank. We did report it and they did take it seriously but we didn't hear them come and speak to them which they should have done. I know the action is out of the hotela control but they could have followed up a little better.
The duty manager Regan was superb. She is a credit to that hotel. Massage was lovely as was the spa facilities. Nice and clean. But the thermal pool was insanely busy. Was like human soup. Luckily we got in there just as access was allowed so managed to enjoy it before it got so busy.
I would go back as I think the package is very good value.
Source: tripadvisor.co.uk
In January 2023, sunbeams3 said about The Last Drop Village Hotel & Spa
Very enjoyable stay , staff very friendly and helpful. Food excellent. Stayed in executive room which was very clean and comfortable. Bottle of water, two chocolates, bath robes and slippers and toiletries just a lovely touch.
Source: tripadvisor.co.uk
In January 2023, 207Marina said about The Last Drop Village Hotel & Spa
Booked a last minute couple of nights away for a January much needed recharge one day was the current deal including spa access and 2 course evening meal the other night was a room only wowcher deal as we wanted to dine out.Food was tasty although portions not big and plates could have been hotter breakfast was excellent .Spa was pleasant and good size pool.
Source: tripadvisor.co.uk
In January 2023, jane j said about The Last Drop Village Hotel & Spa
Triple room, fitted 3 adults, good quality bedding,great food, and service from all the staff.
Spa area was great in parts- not keen on the view from the infinity pool, the new housing estate is a little off putting.
I bet this place was a little gem before this.
Spa area was great in parts- not keen on the view from the infinity pool, the new housing estate is a little off putting.
I bet this place was a little gem before this.
Source: tripadvisor.co.uk
In January 2023, Jags said about The Last Drop Village Hotel & Spa
Despite some disappointing issues, an excellent evening dinner and very good breakfasts, together with good and helpful staff justified the higher 4 star rating.
Downsides
The place focuses on its spa facilities which I understand but personally, the presence in the bar of people in dressing gowns was not something I liked.
The last time I visited, the extensive housing development was not there. I preferred the isolation. It was still an enjoyable stay.
Downsides
The place focuses on its spa facilities which I understand but personally, the presence in the bar of people in dressing gowns was not something I liked.
The last time I visited, the extensive housing development was not there. I preferred the isolation. It was still an enjoyable stay.
Source: tripadvisor.co.uk
In January 2023, Ian B said about The Last Drop Village Hotel & Spa
I made this booking months in advance of my stay but when it came to online check in time I realised I wasn't getting the room standard I requested.
Following an email to the hotel I received an apology and free upgrade to what I later discovered was the bridal suite.
During the upgrade process my booking was moved forwards a day, to the day before I was due to arrive! Dinner, that I did not want, had also been added at an additional cost.
Fortunately I was able to visit the hotel and rectify the booking.
On arrival on the correct day, at the correct time my room wasn't ready.
The bridal suite sounds very grand, it isn't. The room is big and has a separate lounge area with TV and coffee/tea making facilities but the furniture is old and grubby. The bedroom area is large with a comfy bed but during the night the wind was howling through one of the windows blowing the curtains which allowed outside lighting to flash across the room. It was only in the morning that we found that this particular window could not be secured and had been flapping all night.
The bathroom is a reasonable standard but the over bath shower floods the bathroom because of a poorly fitted seal on the shower screen.
The central heating was very noisy and the room was cold over night, in hindsight due to the faulty window.
The issues were raised at checkout.
Since my stay I have completed an online survey which is supposedly seen by the general manager, this included my personal email address and booking reference.
I did not receive any acknowledgment to the survey and felt that my concerns were not being treated seriously so I emailed the general manager directly asking if he had seen the survey, there was no response.
So a week later I emailed him again, there was no response.
I note however, that he does respond to comments that are publicly visible, so watch this space.
Overall the room (if the window, heating and bathroom were sorted) would be okay but the quality of it doesn't reflect its price, there are better, cheaper options available a short taxi ride away.
Following an email to the hotel I received an apology and free upgrade to what I later discovered was the bridal suite.
During the upgrade process my booking was moved forwards a day, to the day before I was due to arrive! Dinner, that I did not want, had also been added at an additional cost.
Fortunately I was able to visit the hotel and rectify the booking.
On arrival on the correct day, at the correct time my room wasn't ready.
The bridal suite sounds very grand, it isn't. The room is big and has a separate lounge area with TV and coffee/tea making facilities but the furniture is old and grubby. The bedroom area is large with a comfy bed but during the night the wind was howling through one of the windows blowing the curtains which allowed outside lighting to flash across the room. It was only in the morning that we found that this particular window could not be secured and had been flapping all night.
The bathroom is a reasonable standard but the over bath shower floods the bathroom because of a poorly fitted seal on the shower screen.
The central heating was very noisy and the room was cold over night, in hindsight due to the faulty window.
The issues were raised at checkout.
Since my stay I have completed an online survey which is supposedly seen by the general manager, this included my personal email address and booking reference.
I did not receive any acknowledgment to the survey and felt that my concerns were not being treated seriously so I emailed the general manager directly asking if he had seen the survey, there was no response.
So a week later I emailed him again, there was no response.
I note however, that he does respond to comments that are publicly visible, so watch this space.
Overall the room (if the window, heating and bathroom were sorted) would be okay but the quality of it doesn't reflect its price, there are better, cheaper options available a short taxi ride away.
Source: tripadvisor.co.uk
In January 2023, barrym48 said about The Last Drop Village Hotel & Spa
Given a voucher at Christmas for an afternoon tea for two, we chose the Last Drop as it was fairly near where we live. We arrived early and were sat down reasonably quickly. The service was very efficient with friendly chit chat thrown in. Everything was fresh and tasty and typical of what we expected. We went home full and satisfied.
Merry Christmas.
Merry Christmas.
Source: tripadvisor.co.uk
In January 2023, Sarah W said about The Last Drop Village Hotel & Spa
Stayed for one night as a couple
DBB Clean, friendly, amazing food
Reasonably priced food and drink
Spa enjoyable - small but not overcrowded
Shops were not great and I expected more in the “village”
Great price for the package and if you are happy to simply chill and relax - get booking!
DBB Clean, friendly, amazing food
Reasonably priced food and drink
Spa enjoyable - small but not overcrowded
Shops were not great and I expected more in the “village”
Great price for the package and if you are happy to simply chill and relax - get booking!
Source: tripadvisor.co.uk
In January 2023, 07cp9i6i9o said about The Last Drop Village Hotel & Spa
Great gym, good spa, great access to the Pennines.
Ensure you request a room with a refurbished bathroom. Thank me later.
Everyone is very friendly which makes the visit pleasant!
Will probably stay here again, but this is due to the gym facilities , rather than the food, or consistency of the room quality..
Ensure you request a room with a refurbished bathroom. Thank me later.
Everyone is very friendly which makes the visit pleasant!
Will probably stay here again, but this is due to the gym facilities , rather than the food, or consistency of the room quality..
Source: tripadvisor.co.uk
In January 2023, Susan T said about The Last Drop Village Hotel & Spa
An excellent stay at the last drop village hotel and spa, a lovely clean warm hotel with friendly staff , we are vegan and we found plenty of vegan options on the menu’s, would have like to have seen soya milk in the room so I could have my morning cup of tea !
Source: tripadvisor.co.uk