Local Reviews
In January 2024, Wendy Greenall said about Mercure Dunkenhalgh Hotel & Spa
Had spa day. Back massage with facial by Stacey. Amazing service and treatment. Definitely reccomend.
Source: google.com
In January 2024, Jimmy Harrop said about Mercure Dunkenhalgh Hotel & Spa
Good over night stay &evening dinner
Source: google.com
In January 2024, Alison Mccully said about Mercure Dunkenhalgh Hotel & Spa
Brilliant afternoon staff lovely friendly afternoon tea was excellent my granddaughter had a lovely birthday 🎂
Source: google.com
In January 2024, Eliza Freire said about Mercure Dunkenhalgh Hotel & Spa
Amazing Spa experience
Source: google.com
In January 2024, rachel alker said about Mercure Dunkenhalgh Hotel & Spa
Wonderful food. Great place to attend a conference
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In January 2024, Anita Jameson said about Mercure Dunkenhalgh Hotel & Spa
Had a lovely spa day with afternoon tea. Staff were lovely and the treatments we had were so relaxing.
Source: google.com
In January 2025, Tara King said about Mercure Dunkenhalgh Hotel & Spa
Lovely hotel bit of a disappointed arrival but was compensated by the manager matradee was lovely, some staff could do with being a bit happier and more attentive to guests.
Source: google.com
In January 2025, Paul muscat said about Mercure Dunkenhalgh Hotel & Spa
We were booked here for an afternoon tea, spa, and massage, something to look forward to. We were seated with a drink, but 5 minutes later, we were told by the male waiter that there was going to be quite a wait and would we like to get changed first into robes. We said no because, as you would, dressed for the occasion. So we sat there longer, wondering why we had a wait when we was booked in, and 4 tables still available. After a while this couple who arrived after us was ask to come to a table, we were wound up at this point, I got up and went to the bar and ask why we were still waiting when we arrived before that couple. She didn't know what the problem was! she called over to the guy at the restaurant reception, 'What was the problem?' he just said that there was a delay. Anyway she sat us down at the already available table, she brought our coffee and afternoon tea, cakes and sandwiches straight away, these were the ones were preordered, because my wife does not eat beef, only to find they had been sitting there because they were dried out. We were very dissatisfied by the service here. It spoilt the day. The spa and the massage were good. This one man spoilt the feeling of the day completely. He works there every day and probably takes it for granted guest looking forward to their day out. This is the second time the dunkenhalgh has let us down when we came for a stay and spa and had to change rooms and the only thing available in the spa was the pool because that's when the spa was being done up, but they didn't inform us and no apologises were made. Lovely place, but the service is letting it down. At this moment, we will not be recommending this place.
Source: google.com
In January 2025, Bruce Rothwell said about Mercure Dunkenhalgh Hotel & Spa
Windows need replacing they are rotten on the out side needs updating in some areas.
Source: google.com
In January 2025, Tahir Hussain said about Mercure Dunkenhalgh Hotel & Spa
Very good place
Source: google.com