Local Reviews
In May 2022, Mandy M said about Mercure Dunkenhalgh Hotel & Spa
Stayed at the Dunkenhalgh Hotel on Saturday evening with my Husband for our Wedding Anniversary. We had such a wonderful stay! Easy parking, Reception staff greeted us with lovely smiles and made us feel welcome. We stayed in one of the bigger Courtyard rooms it was spotlessly clean with a lovely exec spec to it. Hats off to the Housekeeping team for the lovely touches they added that greeted us when we arrived. The room was lovely and cosy with its lighting and very quiet during the night which gave us a lovely night's sleep. Thank you to all the staff we had a brilliant stay.
Source: tripadvisor.co.uk
In May 2022, Cliff C said about Mercure Dunkenhalgh Hotel & Spa
Stayed 1 night and we found it enjoyable, we were upgraded to an executive room & found it clean, very comfy bed & nice en suite. & very quiet. Maybe the bad reviews is that the standard rooms don't come up to scratch. There was a Jewish wedding on at the same time & it was enjoyable to watch.
Breakfast was very good but as usual with buffets some of the food can be warm.
Although they say they have acres of land a great deal of them is covered by car parks.
Breakfast was very good but as usual with buffets some of the food can be warm.
Although they say they have acres of land a great deal of them is covered by car parks.
Source: tripadvisor.co.uk
In June 2022, Patricia L said about Mercure Dunkenhalgh Hotel & Spa
The post code takes you the wrong way at the lights. A large notice board at the lights would be helpful. Check-in was very quick and easy. Our room was on the first floor but very easy to find. Room was spacious and well furnished. View from window was of the courtyard garden. Breakfast buffet was very good, staff serving first morning and help yourself second. Both evenings in the restaurant the service was very good, with plenty of choices and well presented.
The location of the hotel is very good with plenty of places to visit. Did not have time to visit the spa but would the next visit.
The location of the hotel is very good with plenty of places to visit. Did not have time to visit the spa but would the next visit.
Source: tripadvisor.co.uk
In June 2022, Caroline B said about Mercure Dunkenhalgh Hotel & Spa
Visited using a dinner bed and breakfast offer. Room was recently renovated. Shower fantastic. Complimentary coffee pods was a lovely touch. Robes provided. We used the pool which sensibly had a lane for swimming. The best bit of our trip was the restaurant. Staff were friendly and very efficient. The food was delicious especially the meze board, ham hock terrine, butternut Wellington and sweet potato salad. First rate.
Source: tripadvisor.co.uk
In June 2022, bear said about Mercure Dunkenhalgh Hotel & Spa
We have had a lovely stay at this historic hotel.Parking charges have been suspended (what hotel charges patrons to park anyway?)Check in was faultless. The room was massive with all you could want with robes ,coffee machine,lovely bed and massive tv.Evening meal was very nice.Attentive staff and plenty of choice..the only real problem of the day was the quality of the wine.In 2022 if you are staying at a hotel saying its 4 star you should be able to confidently say "a glass of the house white please"then you get charged £6.50 which is ok for that kind of venue but as soon as you taste the utter rubbish they are serving that's all you remember of your stay...not the courteous waiters..not the crenalations on the walls..not the lovely miles wide bed....just the bloody awful over priced spanish table wine that you are ripping people off with.Its not necessary.
Source: tripadvisor.co.uk
In June 2022, lacey said about Mercure Dunkenhalgh Hotel & Spa
Fab night stay! We had a great time. Check in was very easy with helpful reception team and dinner with good staff. Nice relaxing weekend. Went out for the day but we had breakfast the next day which was lovely. Overall I highly recommend staying at this hotel
Source: tripadvisor.co.uk
In June 2022, Alicia E said about Mercure Dunkenhalgh Hotel & Spa
Stayed as at a wedding nearby, room was amazing and very clean and modern better than. A shame about the thermal suite not open but the pool and whirl pool great! Brackets on next day was as expected and everybody very friendly. Highly recommend!!
Source: tripadvisor.co.uk
In June 2022, Parky1 said about Mercure Dunkenhalgh Hotel & Spa
First visit and our first impressions were good. Warm welcome and friendly check in. Plenty of free parking and hotel has lovely grounds.
Our room was very modern and had everything, toiletries, fluffy towels, large tv, tea, coffee etc.
The SPA was good, but unfortunately the sauna was out of action. Plenty of loungers around the pool and there is a comfortable seating area in the SPA reception.
The highlight of this hotel is the variety and quality of food in the restaurant. The service provided by Krishna and Sara was exceptional. a HUGE well done! The dining area had lovely decor and a nice ambience.
However, the breakfast was a little bit disappointing compared to the standard of the evening meal.
The eggs were over cooked, there was no selection of hams or cheeses. The black pudding wasn’t particularly good. It might be a better experience if the hot breakfast was cooked to order.
We had a small issue with our room, but this was quickly resolved by Emily in reception.
All in all a nice hotel, with friendly staff, and we had an enjoyable stay.
Our room was very modern and had everything, toiletries, fluffy towels, large tv, tea, coffee etc.
The SPA was good, but unfortunately the sauna was out of action. Plenty of loungers around the pool and there is a comfortable seating area in the SPA reception.
The highlight of this hotel is the variety and quality of food in the restaurant. The service provided by Krishna and Sara was exceptional. a HUGE well done! The dining area had lovely decor and a nice ambience.
However, the breakfast was a little bit disappointing compared to the standard of the evening meal.
The eggs were over cooked, there was no selection of hams or cheeses. The black pudding wasn’t particularly good. It might be a better experience if the hot breakfast was cooked to order.
We had a small issue with our room, but this was quickly resolved by Emily in reception.
All in all a nice hotel, with friendly staff, and we had an enjoyable stay.
Source: tripadvisor.co.uk
In June 2022, Gordon B said about Mercure Dunkenhalgh Hotel & Spa
The hotel was easy to find and there is ample parking.
When we arrived at reception there was a wedding party that were very excited and making lots of noise. I really couldn't hear and so Emily stepped outside with me to take my details.
The group cleared and both Emily and Victoria were fabulous. They really did go the extra mile. They also set a high standard for other staff to match.
Staff really do excel in the hotel. Joseph in the restaurant maintained the high standard and we were served by Kyle who was so pleasant and smiling.
A lot of hotels could learn from the fabulous staff that are here.
Our room was large and it served it's purpose. Unfortunately, it didn't give me anything to think 'wow'. My wife had some issues with the bed linen and this was dealt with very efficiently by the staff.
We ate in the restaurant and service was outstanding.
There is a spa and a swimming pool. It is worth checking beforehand if there are any classes on if you want to use the pool.
When we arrived at reception there was a wedding party that were very excited and making lots of noise. I really couldn't hear and so Emily stepped outside with me to take my details.
The group cleared and both Emily and Victoria were fabulous. They really did go the extra mile. They also set a high standard for other staff to match.
Staff really do excel in the hotel. Joseph in the restaurant maintained the high standard and we were served by Kyle who was so pleasant and smiling.
A lot of hotels could learn from the fabulous staff that are here.
Our room was large and it served it's purpose. Unfortunately, it didn't give me anything to think 'wow'. My wife had some issues with the bed linen and this was dealt with very efficiently by the staff.
We ate in the restaurant and service was outstanding.
There is a spa and a swimming pool. It is worth checking beforehand if there are any classes on if you want to use the pool.
Source: tripadvisor.co.uk
In June 2022, Rosthewino said about Mercure Dunkenhalgh Hotel & Spa
The event was wonderful, the room was amazing. What made the do was Edwina, her management and people skills are amazing. It made the night run so smoothly.
I cannot thank her enough, she is a great asset to this hotel.
The food was brilliant, not just the function 4 course meal, but the breakfast, and the evening meal was superb.
The function rooms in the hotel were fab, our hotel room was not that great. No hot water in the sink for the last day of our trip, but the shower was fine.
That part of the hotel looked tired and in need of some tlc, but the reception, the grounds, the spa facilites and pool are amazing and made up for the room.
I cannot thank her enough, she is a great asset to this hotel.
The food was brilliant, not just the function 4 course meal, but the breakfast, and the evening meal was superb.
The function rooms in the hotel were fab, our hotel room was not that great. No hot water in the sink for the last day of our trip, but the shower was fine.
That part of the hotel looked tired and in need of some tlc, but the reception, the grounds, the spa facilites and pool are amazing and made up for the room.
Source: tripadvisor.co.uk