Local Reviews
In January 2024, Mark Stanley said about Mercure Dunkenhalgh Hotel & Spa
Nice place good for a conference location
Source: google.com
In January 2024, Debra Blackman said about Mercure Dunkenhalgh Hotel & Spa
A beautiful and quiet setting for a business meeting for my company Viessentially "Your Mary Poppins of The Office"
Source: google.com
In January 2024, Deborah Amer said about Mercure Dunkenhalgh Hotel & Spa
Could do with a lift. Prople with disabilities be aware
Staff very pleasant, breakfast was good, location beautiful
Staff very pleasant, breakfast was good, location beautiful
Source: google.com
In January 2024, David Morris said about Mercure Dunkenhalgh Hotel & Spa
Went for a spa weekend, massage was amazing. Food was OK. Very busy bar and pool
Source: google.com
In January 2024, Tim Mcg said about Mercure Dunkenhalgh Hotel & Spa
Oldy worldy hotel, super staff and would stay here again and recommend to friends and family.
Source: google.com
In January 2024, Ian Dewhurst said about Mercure Dunkenhalgh Hotel & Spa
Not enough staff serving at the bar. Even at the price of £6:30 a pint you won't make any money if you don't sell it fast enough. 1 person serving when bar is rammers it only needs 1 order of shots for posers, and you will never catch up. Even worse when staff can't work till and wifi for cards is bobbins.
Source: google.com
In January 2024, Natalia Carr said about Mercure Dunkenhalgh Hotel & Spa
Absolutely amazing place to relax 😘
Thank you so much
Thank you so much
Source: google.com
In January 2024, Fan said about Mercure Dunkenhalgh Hotel & Spa
A nice grand place. In need of a little TLC. Food was good esp the veg options.
Source: google.com
In January 2024, Elaine Harper said about Mercure Dunkenhalgh Hotel & Spa
Beautiful setting .Everything was fabulous
Source: google.com
In January 2024, Eric said about Mercure Dunkenhalgh Hotel & Spa
We stayed for a night in the hotel in an executive room (I believe it is the most expensive one). The hotel is very huge and has a lot of rooms in a variety of standards. The whole structure is not modern and it has kept it's historical value. There were two things which we didn't expect at all for a hotel in this level which has led me to give the above score. First, considering the type of room we paid for, it didn't have WiFi in practice. The coverage was the poorest I have ever seen and literally useless and very unstable. I don't know how difficult would be to install a few APs here and there to resolve the coverage issue! Second, the noise in the room. I am not talking about the noise coming from other rooms. There was a pretty much constant noise from pipes and perhaps bathroom fan which was very annoying and you could hear it easily in daylight (at night it was worse). I don't want to mention the issue with thermostatic valve in the bathroom which couldn't get adjusted and we had to shower with a very hot uncomfortable water temperature.
We also tried the spa facilities. Generally, it was pretty much standard but was quite busy and it didn't feel that there was any instructions for how to use the pool (we didn't expect to see people teaching kids how to swim in such a small pool). Also there was no jacuzzi.
The breakfast was in buffet style and a fairly standard one. However, we didn't feel that pastries got refilled so some people didn't see them at all!
The service was good in general but we felt that some staff were not approachable and in some areas, staff were not trained to standards you would expect in such hotels
Other than the above issues we faced, the hotel has beautiful surrounding gardens and fields and everything else you would expect from a hotel at this level.
All in all, I wouldn't recommend the hotel and I think it doesn't pay off what you pay for.
We also tried the spa facilities. Generally, it was pretty much standard but was quite busy and it didn't feel that there was any instructions for how to use the pool (we didn't expect to see people teaching kids how to swim in such a small pool). Also there was no jacuzzi.
The breakfast was in buffet style and a fairly standard one. However, we didn't feel that pastries got refilled so some people didn't see them at all!
The service was good in general but we felt that some staff were not approachable and in some areas, staff were not trained to standards you would expect in such hotels
Other than the above issues we faced, the hotel has beautiful surrounding gardens and fields and everything else you would expect from a hotel at this level.
All in all, I wouldn't recommend the hotel and I think it doesn't pay off what you pay for.
Source: google.com