Search results for: in North West (edit)
Local Reviews
In January 2022, Rob Frearson said about Mercure Dunkenhalgh Hotel & Spa
Lovely place,nice helpful staff. Lovely pool for a dip. Hotel spotless throughout and the room was the same,all covid rules being adhered to so felt very safe. Food again was very nice both breakfast and dinner. Definitely will be visiting again in the future.
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In January 2022, John Welsh said about Mercure Dunkenhalgh Hotel & Spa
Beautiful. Lovely staff
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In January 2022, Lisa Ferns said about Mercure Dunkenhalgh Hotel & Spa
Well worth the visit. Staff are lovely.
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In January 2022, T J (1nVisiBlade) said about Mercure Dunkenhalgh Hotel & Spa
Location is great. We had a walk to the hare an hounds pub for dinner. Was only 15 mins or so, an that was after a few drinks. Our room was nice inside, but having to walk through the bar / restaurant to get to it on arrival with your cases seems weird. Our room was located right next to the exit of the bar. So you could hear everyone coming out when the bar closed. Also please check you haven't been charged twice. I was rang shortly after we left, saying my card had been declined (luckily) otherwise I would of been charged twice. I paid on arrival like I always do, an then to get a phone call saying my card declined when they tried to take payment is just bad. It's very easy to mark a bill has paid on the system. Had they of taken the second payment i'd of been waiting a week for them to refund it. An then to be told we'll call you back when we have found out what has happened an then to hear NOTHING at all, not even an apology is terrible.
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In January 2022, Samantha Buchanan said about Mercure Dunkenhalgh Hotel & Spa
A little let down on this visit. Not able to book in hotel restaurant and bar snacks not available! Seemed to be running on very limited staff who were all trying there best to accommodate. Waited 2 hours for more teas and coffees after going to reception for the same. I know it is difficult times for hospitality but the breakfast ran smoothly with the numbers staying in the hotel so a little surprised the restaurant couldnt accommodate us.
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In January 2022, Kelly Woods said about Mercure Dunkenhalgh Hotel & Spa
This hotel was absolutely lovely! Staff Especially fella called aziz too guy showed some history about the hotel, real nice man. Rooms were very clean great beds too, lesuire and gym were all clean and really good too. Cannot fault this hotel at all. Food was excellent too, that's why I gave it 5 stars. Definitely stay again
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In January 2022, Becky Cleverley said about Mercure Dunkenhalgh Hotel & Spa
Lovely night away. Food was great and the spa treatments (full back massage and facial) were amazing!
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In January 2022, sarah bridge said about Mercure Dunkenhalgh Hotel & Spa
Had to make an amendment to my booking and Sarah on reception was so helpful, patient and friendly. Nothing I asked was too much trouble. We loved our overnight stay, the room, the doa, the pamper, the evening meal and all the staff in each section was exceptional. Thanks
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In January 2022, Salvador .M said about Mercure Dunkenhalgh Hotel & Spa
2 night Wellness Spa Break
PROS: Helpful Staff; Tidy room/bathroom; Bathroom was new; Good view; Spa facilities was excellent; Spa treatment on the first day was very relaxing and very experienced beauty therapist; Swimming pool was clean, warmed and wasn’t over chloride; Restaurant staff very friendly and helpful; the quality of some of the food for dinner was good such as the chicken/beef burgers and the salmon.
CONS: The spa treatment on the second day felt rushed and not so relaxing; limited menu which is understandable; breakfast wasn’t that great; some parts of the building is outdated such as the corridor, walls, room carpet etc; We were placed quite far from the spa which meant we had to walk through the whole building.
We’d happily stay again however a full refurbishment would make the experience a lot better.
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In January 2022, Michael Malko said about Mercure Dunkenhalgh Hotel & Spa
Fantastic place to say.
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